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Best Western Premier The Haven Ipoh, Ipoh

5 stars
41396 Persiaran Lembah, PerpaduanThe Haven Lakeside Residence, IpohPerak31150Malaysia, 866-925-8648
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Excellent4.3 / 5
Beach
Beautiful beach
Pool
Great pool
Location
Great location
Value
Value for money could be better
147See all 147 Hotels.com reviews
From 498 reviewsTripAdvisor Traveller Rating

Best Western Premier The Haven Ipoh, Ipoh

Hotel Info: 866-925-8648

from $126
  • Superior Suite, Kitchenette, Lake View (2 Plus 1 Bedroom)
  • 2+1 Bedroom Lakeview Standard
  • Deluxe Suite, Multiple Beds, Non Smoking (2 Plus 1 Bedroom)
  • Deluxe Suite, Multiple Beds, Non Smoking (2 Plus 1 Bedroom)
  • Premium Suite, Multiple Beds, Kitchenette, Lake View
  • Suite, 1 Bedroom, Kitchenette, Lake View
  • Superior Suite, Multiple Beds, Non Smoking (with Sofabed)
  • Suite, 2 Bedrooms, Kitchenette, Lake View
  • Executive Suite, 3 Bedrooms, Kitchenette, Lake View
  • Superior Suite, Multiple Beds, Non Smoking (with Sofabed)
  • 2+1 Bedroom Lakeview Deluxe
  • 2 Bedroom Horizon View Suite
  • Suite, 2 Bedrooms, Kitchenette, City View
  • Suite, Multiple Beds, Kitchenette, Lake View
  • Premium Suite, Multiple Beds, Kitchenette, Lake View
  • Superior Suite, Multiple Beds, Kitchenette, Lake View
  • Suite, 1 King Bed, Kitchenette, Lake View
  • Executive Suite, Multiple Beds, Kitchenette, Lake View
  • Suite, Multiple Beds, Kitchenette, Lake View
  • Executive Suite, 3 Bedrooms, Kitchenette, Lake View
  • Deluxe Suite, Multiple Beds, Non Smoking, Lake View
  • 2 Bedroom Horizon View Suite
  • Executive Suite, 3 Bedrooms, Kitchenette, Lake View
  • Suite, 2 Queen Beds, Kitchenette, City View
  • Suite, 2 Queen Beds, Kitchenette, City View
  • 2+1 Bedroom Executive Suite
  • 1 Bedroom Lakeview Suite
  • 2+1 Bedroom Lakeview Suite
  • Suite, Multiple Beds, Kitchenette, Lake View
  • 3+1 Bedroom Premier Suite
  • 2+1 Bedroom Lakeview Superior
  • 2+1 Bedroom Lakeview Deluxe
  • Room, 1 Queen Bed, Kitchenette, City View
  • Deluxe Suite, Kitchenette, Lake View (2 Plus 1 Bedroom)
  • Premium Suite, Multiple Beds, Kitchenette, Lake View

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-out
The front desk is open daily from 7 AM - 1 AM
The check-in location differs from the property location. To check in, go to Tower Banyan Lobby
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pickup *

Parking

  • Free self parking

Offsite

  • Shopping center shuttle *

  • Theme park shuttle *

Also known as

  • BEST WESTERN Haven Ipoh
  • Ipoh BEST WESTERN
  • Best Western Premier Haven Ipoh Hotel
  • BEST WESTERN Ipoh Haven
  • BEST WESTERN PREMIER Haven
  • BEST WESTERN PREMIER Haven Hotel
  • BEST WESTERN PREMIER Haven Hotel Ipoh
  • BEST WESTERN PREMIER Haven Ipoh
  • BEST WESTERN PREMIER Ipoh
  • Haven BEST WESTERN Ipoh
  • Haven Ipoh

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MYR 95.40 per night

Full breakfast is offered for an extra charge of MYR 47.70 for adults and MYR 38.16 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 31.80 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Bicycle rentals on site
  • Playground on site
  • Racquetball/squash on site
  • Waterslide
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference space
  • Meeting rooms 2
Services
  • Front desk (limited hours)
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Designated smoking areas
  • Garden
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Best Western Premier The Haven Ipoh, Ipoh’s small print

Also known as

  • BEST WESTERN Haven Ipoh
  • Ipoh BEST WESTERN
  • Best Western Premier Haven Ipoh Hotel
  • BEST WESTERN Ipoh Haven
  • BEST WESTERN PREMIER Haven
  • BEST WESTERN PREMIER Haven Hotel
  • BEST WESTERN PREMIER Haven Hotel Ipoh
  • BEST WESTERN PREMIER Haven Ipoh
  • BEST WESTERN PREMIER Ipoh
  • Haven BEST WESTERN Ipoh
  • Haven Ipoh

Policies

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for MYR 95.40 per night

Full breakfast is offered for an extra charge of MYR 47.70 for adults and MYR 38.16 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 31.80 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 147 reviews

Best Western Premier The Haven Ipoh, Ipoh
Excellent4.0 / 5
Amazing pool/lake, but not 5 star
The excellent: the setting of this hotel is amazing & tranquil. The pool is one of the best I've ever experienced and the walking path around the lake was great for monkey-spotting. What a treat! Chris & Miguel in the bar/restaurant were especially service-minded, friendly, and made our dining experience great. However: There were hairs all over our room--not acceptable! There is only 1 restaurant, NOT 2; the "Premier" restaurant is under "renovation," though I could not get an answer as to if/when it would be opening. Advertising 2 restaurants for this property is therefore misleading and food choices limited. Breakfast selection was disappointing and service slow though not busy. We stayed for 2 nights and ate all meals here: there was never a meal when our food was delivered together (e.g. 1 main course and 1 appetizer; food well before drinks; mains and/or dessert coming separately; our toddler meal came last when we asked for it to be delivered right away). A hotel calling itself 5 star should certainly work on this aspect, as travelers generally want to eat their meals together. The gym could be called a sauna: there is no air circulation, which made working out incredibly hot; several of the machines do not work properly. Overall: Not a 5 star hotel/experience as the cleanliness, service, food options, and facilities leave something to be desired; at best it's 4 star. However, the location & the pool are excellent.
2 night family trip
Best Western Premier The Haven Ipoh, Ipoh
Outstanding5.0 / 5
Beautiful Stay at the Haven
Had a great stay at the Haven! The staff were very friendly and helpful- we ended up booking a driver for the day to go around to the cave temples and Old Town Ipoh- which was well worth the cost. The Haven's driver waited for us at each stop and watched out for our safety. The pool and resort was great-- so beautiful and relaxing . The free breakfast was full of options, both Western and Asian. The rooms wre large and luxurious, the view of the lake is recommended. Only thing I would improve upon is making sure all AC units work properly (our room got quite hot in one bedroom). Also I was surprised the restaurant did not serve alcohol-- I would note that somewhere for the non-Halal people coming to the resort.
2 night business trip
Best Western Premier The Haven Ipoh, Ipoh
Good3.0 / 5
MILITARY HOTEL
IT IS FAR AWAY FROM FACILITIES AND ATTRACTIOB AREAS. GETTING A TAXI IS PROHEBITED. STRONG ROLES, I FELT THAT I WAS LIVING IN A MILITARY BASE NOT A HOTEL.
2 night family trip
Best Western Premier The Haven Ipoh, Ipoh
Outstanding5.0 / 5
The haven stay
awesome
2 night family trip
Best Western Premier The Haven Ipoh, Ipoh
Excellent4.0 / 5
Relaxing gem.
Been here many times and all have been great. Beautiful natural view of limestone hills up close. On certain mornings mist covered hills 'transports' you elsewhere. Great pools with water jet massage. Clean, comfortable room in good condition. Booked a 1-bedder but gave us a spacious 3-bedder with large living n dining area. Great for having family over for visit.
1 night family trip

See all reviews

Best Western Premier The Haven Ipoh, Ipoh

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