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1 room, 2 adults

The Charm Resort Phuket, Patong

4-star4 stars
Great for familiesThis property has good facilities for families.
212 Thaweewong Road, Patong Beach, Patong, Phuket, 83150, Thailand

4-star resort with pool bar, near Patong Beach
  • Free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,066 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Location
Great location
Service
Fantastic service
Room
Great room

The Charm Resort Phuket, Patong

from $66
  • Deluxe Room
  • Junior Suite
  • Deluxe Room, Pool Access
  • Junior Suite, Pool Access
  • Executive Suite
  • Family Suite, 2 Bedrooms (Duplex)
  • The Charm Suite
  • Family Suite, 1 Bedroom

What’s around The Charm Resort Phuket, Patong

Landmarks

  • Heart of Patong
  • Patong Beach - 1 min walk
  • Bangla Road - 14 min walk
  • Jungceylon Shopping Center - 22 min walk
  • Kalim Beach - 8 min walk
  • Royal Paradise Night Market - 16 min walk
  • Patong Boxing Stadium - 23 min walk
  • Bangla Boxing Stadium - 24 min walk

Getting around

  • Phuket (HKT-Phuket Intl.) - 31 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 246 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
Airport shuttle service is available on request from 6:00 AM to 10:30 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Transportation

Transfers

  • Airport shuttle from 6:00 AM to 10:30 PM *

Parking

  • Free self parking

Offsite

  • Free area shuttle within 3 kilometers

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service
Things to do
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch plasma TV
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Allure Kitchen - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Sky bar - This poolside rooftop bar serves brunch and lunch. Happy hour is offered.

Lobby lounge - Onsite lobby lounge. Happy hour is offered.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

The Charm Resort Phuket, Patong’s small print

Also known as

  • Charm Phuket
  • The Charm Resort Phuket Patong
  • The Charm Resort Phuket Resort Patong
  • Charm Phuket Kathu
  • Charm Resort
  • Charm Resort Phuket
  • Charm Resort Phuket Kathu
  • The Charm Resort Phuket Patong
  • Charm Resort Phuket Patong
  • Charm Phuket Patong
  • The Charm Resort Phuket Resort

Policies

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7 AM to 9 PM.
  • For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Optional extras

    Rollaway beds are available for THB 1050.0 per day

    Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 250 for children (approximately)

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one-way)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

    Very Good 8.2 From 1,032 reviews

    Fair 4.0
    Awful construction and unhelpful manager
    We arrived in Phuket hoping for a relaxing stay, but quickly realized that there was a tremendous amount of construction noise next to the hotel. It’s directly next to the dining area and basically any place you’re outside, you’ll hear it. Despite being placed in a room that was ‘quiter’ we could often still hear if. In the gym you are face to face with construction workers and at the infinite pool on the roof you have a view of cranes. The manager was extremely unhelpful and lied to us directly; we wanted to shorten our eight night reservation and my boyfriend was very polite and patient. Once the front desk employee brought over the manager the communication was pretty poor. She claimed that since we booked with Expedia it was not possible to change our reservation. Ok, thank you. We went and called Expedia- they were extremely helpful and completely willing to cancel the booking; they placed us on hold for ten minutes to call the hotel and negotiate. We were informed that the manager had refused the request. So, we were stuck for eight nights. When we were checking out we witnessed another couple seeming to have a similar conversation with the manager- she was repeating the same thing she had said to us with a bad attitude. Also, the buffet coffee is terrible and a four ounces of americano is 120 baht....
    usOther trip
    Exceptional 10.0
    Don’t be cheap, book the Pool-Access room if they are available!! Totally worth it...got plenty of jealous looks when me and my wife were floating around the building from all the balconies above. Besides that, the hotel was super clean, modern, friendly staff and breakfast was great. Only recommendation I have is to put more fans in the reception area (I love the open concept tho). The reason why: Not too great for those of us that sweat easily being covered in a layer of sweat before a long haul flight back home following check out. For travelers reading this and you think this may be inconvenient to you: Do not let this hinder you from co sideri g this place .. just bring a mini hand-held fan and you’ll be fine. The construction next door is only temporary and didn’t bother us (we were in the building closest to it, just saying)..they don’t work in the evening. Oh, and the live music was great in the evening, perfect for our evening pool sessions as we were able to “float” close to the stage and listen in. Big shout out to the room service/cleaning staff. Great team, super friendly and respectful. Had no problem making room for them when they cleaned our room. Very thorough, thoughtful, quick and efficient! Also loved the location as it’s not directly close to Bangla Road (Main Walking Street). It’s about a 15-20 minute walk along either the beach or store fronts. Will definitely come back here, thank you for a great experience!
    Rob, usFamily trip
    Exceptional 10.0
    Fantastic stay in a Deluxe pool access room
    We got a free upgrade for the Deluxe pool access room which is very spacious with a big bathroom and a big fridge. It even has a beautiful little deck by the shared pool that we enjoyed very much. It is worth of mentioning that the pool is not heated so the water can get a little bit cold, especially at night. It was our first trip to Phuket, and Thailand in general, so we decided to ask the hotel to arrange our airport transfers. The arrival transfer was successfully organized by the e-mail and paid with PayPal (1000 THB per way for us two) and the returning trip to the airport we arranged with the hotel staff at the reception. It is an hour long drive in a private limousine, and it was excellently organized. We got there before check-in time (14:00), and the hotel staff showed us where we can change our clothes and told us that we can use their rooftop pool. Btw. their rooftop pool/bar is very nice (two cocktails there cost us around 450 THB). In our opinion, The Charm has a great location, just a minute walk from the beautiful Patong beach and a 10 min walk from Bangla street (close enough to visit yet far enough to enjoy peaceful night). We walked around every night and felt very safe in the neighborhood. I had a birthday while we were there and without telling them anything about it, the hotel surprised us with a little birthday cake. All in all, we had an excellent time in The Charm Resort, and Patong in general, and we would definitely love to return in future.
    Srecko, hr2 night romance trip
    Poor 2.0
    Next to construction
    There is huge construction all around the hotel. After just one day I went to the reception to ask for a refund for the rest of my stay due to the construction noise. Of course, they kept telling me that my reservation is non refundable and I kept telling them that they are not providing the relaxing experience I have booked either. Needless to say that the finger pointing game started, hotel manager to Expedia, Expedia to hotel manager, hotel manager to reservations desk (email only) and finally the reservations desk back to front desk, which is when I gave up. Anyway, I made the best out of the rest of the stay. The included breakfast was 3 star hotel quality, good but under expectations. The pool view was half nice, half construction site. The pool itself was small and every 5 minutes somone had to smoke a cigarette and make me inhale it, same with the dinning area. The room was clean and luckily facing away from construction but as soon as you open the window you would hear drilling. The location of the hotel was great if you ignore the construction. It's away from the noisy and polluted Patong downtown. The scooter/TukTuk pollution is a thing all over Thailand but in Patong it's at its best. The Patong Beach is very crowded but the area next to the hotel is a bit less so, being at the north end of the beach. The taxi mafia is also at its best in Patong which is why there is no bus to the other beaches.
    usOther trip
    Fair 4.0
    1st stay in Phuket
    This was the 1st resort we picked to stay in Phuket and was not impressed. First not offered any type of transportation from the hotel. Ended up having to wait 50 minutes for a cab and barely in time to meet up with our wedding planner. Checking in at a later time didn’t help since there was no one there to show us where to check in or to greet us, waiting another 15 minutes for checking in. We were told the sky bar would be open; it was around 9 so we decided to meet up with our wedding planner there. Another mistake there was no one at the sky bar and no one offered us my drinks or anything which wasn’t a big deal except for the fact that people were still swimming in the pool and being loud. Our first impression definitely set the tone for our stay here. The room was amazing but we also booked this place for the gym which was only Supposed to be closed for one day but end up being closed for our whole stay. This was a horrible start for our pre wedding hotel and glad we decided to go to a different resort. The 600 baht transfer fee to another hotel was the icing on the cake lol literally has better service and stay while out in the jungle in chang mai. Definitely can find better places for a better price. I honestly wouldn’t stay here again if I do decide to come back to Phuket
    Joshua, us2 night trip

    The Charm Resort Phuket, Patong

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