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Chanalai Hillside Resort, Karon Beach

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Executive Room | Premium bedding, minibar, in-room safe, desk
2 outdoor pools
2 outdoor pools
2 outdoor pools
View from room

Overview of Chanalai Hillside Resort, Karon Beach

Chanalai Hillside Resort, Karon Beach

4-star property
4-star hotel with 2 outdoor pools, near Karon Beach

8.4/10 Very good

445 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
10 Patak Road, Soi 24, Karon, Phuket, 83100

Room options

About this area

What's nearby

  • Karon Beach - 8 min walk
  • Kata Beach - 12 min drive
  • Kata Noi Beach - 15 min drive
  • Jungceylon Shopping Center - 12 min drive
  • Patong Beach - 12 min drive
  • Bangla Road - 15 min drive
  • Nai Han Beach - 28 min drive
  • Rawai Beach - 27 min drive
  • Kamala Beach - 29 min drive
  • Surin Beach - 41 min drive
  • Bang Tao Beach - 37 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 63 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sabaijai Cafe - 2 min walk
  • Chomtalay Restaurant At Mandarava Resort And Spa - 4 min walk
  • Papaya Restaurant - 8 min walk
  • Angus O'Tool's Irish Pub - 8 min walk
  • Two chefs - 8 min walk

About this property

Chanalai Hillside Resort, Karon Beach

Placing you within a 15-minute drive of Karon Beach and Patong Beach, Chanalai Hillside Resort, Karon Beach offers an airport shuttle (available 24 hours) for THB 1200 per vehicle. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Hillside Restaurant, which serves Thai cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a poolside bar, a seasonal outdoor pool and a children's pool. Fellow travellers say good things about the pool and beach.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 211 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Beach towels

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 2 outdoor pools

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Hand-held shower heads
  • Wheelchair-width doorways
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Thai

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hillside Restaurant – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: THB 2000.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Christmas Eve (24 December) gala dinner per adult: THB 1549.18
  • Christmas Eve (24 December) gala dinner per child: THB 1250 (from 5 to 12 years old)
  • New Year's Eve (31 December) gala dinner per adult: THB 1549.18
  • New Year's Eve (31 December) gala dinner per child: THB 1549.18 (from 5 to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one-way. Maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for THB 1000.0 per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Also known as

Chanalai Hillside Karon Beach Hotel
Chanalai Hillside Hotel
Chanalai Hillside Karon Beach
Chanalai Hillside
Chanalai Hillside Resort Phuket/Karon
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort
Chanalai Hillside Resort Karon Beach
Chanalai Hillside Resort, Karon Beach Hotel
Chanalai Hillside Resort, Karon Beach Karon
Chanalai Hillside Resort Karon Beach SHA Plus
Chanalai Hillside Resort, Karon Beach Hotel Karon

Frequently asked questions

Does Chanalai Hillside Resort, Karon Beach offer free cancellation for a full refund?
Yes, Chanalai Hillside Resort, Karon Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chanalai Hillside Resort, Karon Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chanalai Hillside Resort, Karon Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Chanalai Hillside Resort, Karon Beach?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Chanalai Hillside Resort, Karon Beach?
Yes, there's free self parking.
Is an airport shuttle service offered by Chanalai Hillside Resort, Karon Beach?
Yes, an airport shuttle is available. The charge is THB 1200 per vehicle one-way.
What are the check-in and check-out times at Chanalai Hillside Resort, Karon Beach?
You can check in from 2:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless social distancing and check-out are available.
What is there to do at Chanalai Hillside Resort, Karon Beach and nearby?
Have fun with nearby activities such as scuba-diving and body boarding. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include a seasonal outdoor pool.
Are there restaurants at or near Chanalai Hillside Resort, Karon Beach?
Yes, Hillside Restaurant offers Thai cuisine. Nearby restaurants include Chomtalay Restaurant At Mandarava Resort And Spa (4-min walk), Papaya Restaurant (8-min walk) and Angus O'Tool's Irish Pub (8-min walk).
Does Chanalai Hillside Resort, Karon Beach have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Chanalai Hillside Resort, Karon Beach like?
Chanalai Hillside Resort, Karon Beach is a short 8-minute walk from Karon Beach and 10 minutes' walk from Karon Beach Roundabout. The local area is walkable and popular for its beaches.

Reviews

8.4

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.5/10

Property conditions & facilities

Reviews

4/10 Fair

Very disappointing. My room was never cleaned in the 5 days I was there. The breakfast buffet was a total joke aswell!
Guest, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Friendly, helpful staff. Lovely pool. Very clean. Excellent poolside service. Gorgeous, relaxed rooftop pool. Quiet location.
13-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Everyone was friendly, staff were very helpful and always acknowledged you, even the young man cleaning the pool in the morning had a smile on his face! The bed was a little hard, but I am one for a soft mattress.
13-night romance trip
Verified Wotif guest review

8/10 Very good

We didn't like how to AC/Electricity could only be in use if a room key was inserted in the slot. That being said, every time we returned to our room in took a bit for it to cool down and it was always muggy upon entering.
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, tidy, convenient location, friendly staff, nice swimming pool
5-night family trip
Verified Expedia guest review

10/10 Exceptional

PERFECT walking distance to the beach
Perfect! Nice hotel!
2-night trip
Verified Hotels.com guest review

6/10 Good

Ong, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location and condition. Clean and beach approach ia very near.
Sanjaykumar, 4-night family trip
Verified Expedia guest review

8/10 Very good

It was in a good location. Very safe and several food options right across the street. The staff was very nice and quick to help. If you get a chance go up and check out the roof top pool. It's a cool view.
Samantha, 2-night family trip
Verified Expedia guest review