Skip to main content.
All hotels in Karon, Thailand
1 room, 2 adults

Chanalai Hillside Resort, Karon Beach, Karon

4-star4 stars
10 Patak Road, Soi 24KaronPhuket83100Thailand

4-star hotel with 2 outdoor pools, near Karon Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Very Good8.2
Great location
Very comfortable
Great room
Complaints about WiFi
248See all 248 reviews
From 1,096 reviewsTripAdvisor Traveller Rating

Chanalai Hillside Resort, Karon Beach, Karon

from $32
  • Superior Room
  • Deluxe Room
  • Deluxe Room, Pool Access
  • Executive Club Sea View Room

What’s around Chanalai Hillside Resort, Karon Beach, Karon

Top spots nearby

Recommended by this property

  • Karon Beach (11-minute walk)
  • Big Buddha (33-minute walk)
  • Bangla Road (41-minute walk)
  • Patong Beach (44-minute walk)
  • Chalong Temple (44-minute walk)
  • Promthep Cape (6.6 mi / 10.7 km)
  • Phuket Fantasea (7.1 mi / 11.4 km)
  • Kamala Beach (7.2 mi / 11.6 km)
  • Phuket Aquarium (8.5 mi / 13.7 km)

Getting around

  • Phuket (HKT-Phuket Intl.) - 17.4 miles/28 km
  • Free self parking
  • Free parking nearby
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 211 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
24-hour airport shuttle service is available. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Airport shuttle (available 24 hours) *


  • Free self parking

  • Free nearby parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Beach towels
  • Number of outdoor pools -
  • Outdoor seasonal pool
  • Scuba diving nearby
  • Surfing/boogie boarding nearby
  • Children's pool
Working away
  • Business center
  • Meeting rooms
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers -
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Television in common areas
Languages Spoken
  • English
  • Thai

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Onsite venue - This restaurant specializes in Thai cuisine and serves breakfast, lunch, and dinner. Open daily.

Chanalai Hillside Resort, Karon Beach, Karon’s small print

Also known as

  • Chanalai
  • Chanalai Hillside Resort
  • Chanalai Hillside
  • Chanalai Hillside Hotel
  • Chanalai Hillside Hotel Phuket
  • Chanalai Hillside Phuket
  • Chanalai Hillside Resort Phuket/Karon
  • Chanalai Hillside Karon Beach Hotel
  • Chanalai Hillside Karon Beach
  • Chanalai Hillside Resort Karon Beach


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

Deposit: THB 2000.00 per stay

  • Christmas Eve (24 December) Gala Dinner per adult: THB 4000.00
  • Christmas Eve (24 December) Gala Dinner per child: THB 2000.00 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: THB 5000.00
  • New Year's Eve (31 December) Gala Dinner per child: THB 2500.00 (from 6 to 12 years old)

Optional extras

Rollaway beds are available for THB 1000.0 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1200 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.2 From 248 reviews

Chanalai Hillside Resort, Karon Beach, Karon
Thank you Chanalai hotel. The hotel rooms, service and location was great. The staff was very friendly. Big swimming pool, always quite. Everything is new and clean.
Albina, us7 night trip
Chanalai Hillside Resort, Karon Beach, Karon
Very Good8.0
September 2017 Review of Chanalai Hillside Resort
Pros: Location in Karon, close to beach, friendly staff, service, decent breakfast, and value Cons: Lots of tourists, can be loud, slow wifi, and amenities Conclusion: Great value, friendly staff but can be noisy at times but recommended. First time to Phuket and we chose them based on their reviews and proximity to the town and beach. We knew we didn't want to stay in Patong so this resorts is more family friendly and met our needs. The rooms are spacious and clean, housekeeping does a good job and the staff are always friendly. There's not a tremendous amount of amenities; just the basics: breakfast, pool, in room service, etc. There's a roof top pool that offers more privacy than the common pool downstairs. A few things to be aware of: there are a lot of tourists that are on tour buses and can be crowded. A lot of them. Also, the toilet was a bit frustrating to flush; you have to hold down the handle until it fully flushes. Wifi signal in the upper floors is very weak; they need a repeater or extender so it can be frustrating. We had an incident in our room where the door divider between rooms was opened while we were away. This was a bit alarming since we didn't leave the room that way but hotel management quickly resolved the issue and agreed to move our room to another. They comped us for our shuttle back to the airport plus some snacks. They do care and try hard to accommodate all guests. Overall a great stay at a great price point.
Lester, us10 night family trip
Chanalai Hillside Resort, Karon Beach, Karon
Very Good8.0
Lovely Hotel - Wish it had better wifi
Overall I was very happy with the Chanalai Hillside Resort. I booked a "Superior Room," which was terrific. At first I thought it was odd that there was a giant window between the room & bathroom, but later noticed a blind that could be lowered. I didn't use my balcony, but had a lovely, open view (I did notice there were some balcony rooms that looked out onto a wall, & others that looked across the pool to the other side of the hotel). The hotel is up a hill, toward the further edge of the Karon Beach area. It's a bit of a walk to get into the main hub of shops, but you can also catch a tuk tuk. Keep in mind though, cabs and tuk tuks will not be driving by the hotel by chance. The hotel staff were all very friendly & my stay was very pleasant :-). My biggest disappointment was the wifi :-(. I had read other reviews were people had issues and sadly I experienced the same. One night I returned to notice several people on their laptops and phones in the lobby because that's where they could get signal. I mentioned my signal issues to the desk and was told they would check it the next day, but I really didn't notice any improvement. Since it seems to be a consistent complaint it would be nice if they could work to really improve it. My sole other disappointment is that evidently they can not call a cab for you. At least that's what I was advised. I was told I would need to go elsewhere to book a cab to the airport, which is unfortunate but perhaps standard
A Traveler, us3 night trip
Chanalai Hillside Resort, Karon Beach, Karon
Very Good8.0
Free upgrade
I booked the Superior Room and they upgraded me to the Deluxe room. I stayed for 2 nights. On the first day, the wifi was not working, but they got that fixed. There's two pools. One on the first floor and one on the roof. The listing says free breakfast, but only for certain OTAs. If you book on, it does not include free breakfast. You would have to pay additional for it. The listing said bar/lounge as well, but I didn't see one. The most popular common area is probably the 1st floor pool. The listing also says beachfront, but the property is not on the beach. A beach is nearby, sure, but it's more inland than beachfront. Exit the hotel, turn left, turn left again, walk about 1 km and you'll reach the nearest town with restaurants and bars.
Wayland, us1 night trip
Chanalai Hillside Resort, Karon Beach, Karon
Such a great resort for the price. The rooms are new and comfortable, pools are so beautiful and relaxing, breakfast is amazing, location is just. Short walk to the beach but tucked away from the busy streets. We actually loved it so much we canceled another hotel we had booked so we could stay longer at this resort. We spent a total of 17 nights on Phuket island and Karon beach was our favorite for its relaxed, friendly, clean beach.
Ryan, us3 night romance trip

See all reviews

Chanalai Hillside Resort, Karon Beach, Karon

Is the description of this hotel not correct? Tell us