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Sheraton Melbourne Hotel, Melbourne

5-star5 stars
27 Little Collins StreetMelbourneVIC3000Australia

Luxury hotel with spa, near Bourke Street Mall
  • Free WiFi
Superb9.0
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Bar and Beverages
Standard bar
246See all 246 Hotels.com reviews
From 988 reviewsTripAdvisor Traveller Rating

Sheraton Melbourne Hotel, Melbourne

from $180
  • Deluxe Room
  • Executive Terrace Suite
  • Federation Terrace Suite
  • Grand Deluxe Room
  • Superior Room
  • Traditional Room
  • Treasury Gardens Terrace Suite

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 7198
  • Conference space size (meters) - 669
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

EGF Treatment has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sheraton Melbourne Hotel, Melbourne’s small print

Also known as

  • Hotel Sheraton Melbourne
  • Melbourne Sheraton
  • Melbourne Sheraton Hotel
  • Sheraton Hotel Melbourne
  • Sheraton Melbourne
  • Sheraton Melbourne Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 30 per night

Valet parking costs AUD 60.00 per night

Rollaway beds are available for AUD 90.0 per night

Breakfast costs between AUD 20 and AUD 40 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Sheraton Melbourne Hotel, Melbourne

Landmarks

  • In Melbourne Central Business District
  • Melbourne Cricket Ground - 17 min walk
  • Bourke Street Mall - 11 min walk
  • Melbourne Museum - 14 min walk
  • Melbourne Central - 16 min walk
  • RMIT University - 18 min walk
  • National Gallery of Victoria - 19 min walk
  • Eureka Tower - 20 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne, VIC (MEL-Tullamarine) - 23 min drive
  • Southern Cross Station - 6 min drive
  • Newport Station - 17 min drive
  • Essendon Station - 18 min drive
  • Parliament Station - 2 min walk
  • Flinders Street Station - 14 min walk
  • Jolimont Station - 17 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Discounted offsite parking
  • Airport shuttle

Recent reviews

Superb 9.0 From 246 reviews

Sheraton Melbourne Hotel, Melbourne
Very Good8.0
Parking is easy to access and a lot more affordable than other accommodation in the city. Short 5to10 minute walk into centre of CBD and main shopping area.
Lindsay, us2 night family trip
Sheraton Melbourne Hotel, Melbourne
Exceptional10.0
Beautiful hotel at the Paris End
Great hotel. Try to stay there whenever possible. Great rate on Hotels.com made it too good to pass up
Ian, us4 night business trip
Sheraton Melbourne Hotel, Melbourne
Exceptional10.0
Love traveling.
Very friendly staff, great terrace bar, got there early and room was ready. Very good breakfast. GREAT LOCATION.
Karin, au3 night trip
Sheraton Melbourne Hotel, Melbourne
Very Good8.0
No notification of room change.
Was very nice, although we didnt get the room we requested as of a man checking out late, would have been nice to have been notifed before hand as we had places to be. Overall beautiful hotel though.
A Traveler, au1 night trip with friends
Sheraton Melbourne Hotel, Melbourne
Good6.0
Did not meet expectations
We arrived earlier than the check in time. The check in clerk advised that they had given us an upgrade which was nice, however, the room was not ready. We left our bags to go out and explore and the clerk advised that they would send a text message when the room was ready. The text message never came. When we returned 2 or 3 hours later I asked about the room being ready and that I never received a text message. Something was said about them not being sure the mobile number I left was local. I think it was clear from speaking at check in that I was Australian. In any event when I wrote my number I could have been asked if the number was from Australia or elsewhere. The bathroom towels in the room were thin and small. I had to keep asking for extra towels because they couldn't be used more than once being so small and thin. There was only 1 pair of slippers in the cupboard when we arrived so I had to ask for another pair. Other hotels I've stayed in have 2 pairs available. We left a card on our bed which is required if you want the sheets changed. When we returned from being out we noticed the sheets were crushed at the top of the bed so we could tell they had not been changed. When we lifted the doona it further confirmed that the sheets had not been changed because the sheets underneath were messy and not even straightened out. The top doona was smoothed out to make the bed look properly made but that was not the case.
A Traveler, au3 night trip

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Sheraton Melbourne Hotel, Melbourne

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