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1 room, 2 adults

Sheraton Melbourne Hotel

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
27 Little Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with spa, near Parliament House of Victoria
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Staff service was poor. Check in time was 3pm arrived just after only to be told our room…Jan 1, 2021
  • The staff were exceptional and very helpful. We loved the location and how accessible it…Jan 5, 2020

Sheraton Melbourne Hotel

from $201
  • Traditional Room, 1 King Bed, Non Smoking
  • Traditional Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking, City View
  • Superior Room, 2 Double Beds, Non Smoking, City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Grand Room, 1 King Bed, Non Smoking, Garden View
  • Executive Suite, 1 Bedroom, Terrace, City View
  • Suite, 1 Bedroom, Terrace, City View
  • Suite, 1 Bedroom, Non Smoking, City View
  • Grand Room, 2 Double Beds, Non Smoking, Garden View

What’s around Sheraton Melbourne Hotel

Landmarks

  • In Melbourne Central Business District
  • Princess Theatre - 3 min walk
  • Melbourne Cricket Ground - 16 min walk
  • Rod Laver Arena - 20 min walk
  • Queen Victoria Market - 22 min walk
  • SEA LIFE Melbourne - 23 min walk
  • Melbourne Convention and Exhibition Centre - 27 min walk
  • Crown Casino and Entertainment Complex - 28 min walk

Getting around

  • Melbourne Airport (MEL) - 28 min drive
  • Melbourne, VIC (MEB-Essendon) - 24 min drive
  • Flinders Street Station - 13 min walk
  • Southern Cross Station - 23 min walk
  • Showgrounds Station - 8 min drive
  • Parliament Station - 2 min walk
  • Jolimont Station - 15 min walk
  • Melbourne Central Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Onsite self parking (AUD 35 per night)

  • Onsite valet parking (AUD 60.00 per night)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Arabic
  • Chinese
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Spa at Sheraton Melbourne has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Recreation

On Site

  • Spa tub
  • Steam room

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby

Sheraton Melbourne Hotel’s small print

Also known as

  • Hotel Sheraton Melbourne
  • Sheraton Melbourne Hotel Melbourne
  • Sheraton Melbourne Hotel Hotel Melbourne
  • Melbourne Sheraton
  • Melbourne Sheraton Hotel
  • Sheraton Hotel Melbourne
  • Sheraton Melbourne
  • Sheraton Melbourne Hotel
  • Sheraton Melbourne Hotel Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Self parking costs AUD 35 per night

Valet parking costs AUD 60.00 per night

Rollaway beds are available for AUD 90.0 per night

Breakfast costs between AUD 25 and AUD 40 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sheraton Melbourne Hotel

  • Does Sheraton Melbourne Hotel offer free cancellation for a full refund?
    Yes, Sheraton Melbourne Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sheraton Melbourne Hotel?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sheraton Melbourne Hotel?
    Yes. Self parking costs AUD 35 per night. Valet parking costs AUD 60.00 per night.
  • Is there a pool at Sheraton Melbourne Hotel?
    Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 9:00 PM.
  • Are pets allowed at Sheraton Melbourne Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Sheraton Melbourne Hotel?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Sheraton Melbourne Hotel?
    Yes, Little Collins Street offers alfresco dining and international cuisine. Nearby restaurants include Grossi Florentino (4-min walk), Ombra Salumi Bar (4-min walk), and Bottega Restaurant (4-min walk).
  • Is there an onsite casino at Sheraton Melbourne Hotel?
    No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (4-min drive) is nearby.
  • What is there to do at Sheraton Melbourne Hotel and nearby?
    Have fun with nearby activities like cycling, hiking, and horseback riding. Indulge in a treatment at the spa and soothe your senses in the spa tub. Sheraton Melbourne Hotel also has 2 bars and an indoor pool, as well as a 24-hour fitness center.

Recent reviews

Fabulous 8.6 From 432 reviews

Exceptional 10.0
Beginning a new year at Sheraton in Melbourne
It is definitely worth the price.
Gianmarco, us2 night business trip
Exceptional 10.0
Great location. The property was well maintained and the room was clean, well kept and comfortable. We will stay there again when in Melbourne.
us1 night romance trip
Very Good 8.0
Lovely hotel, great location for theatres .............
us3 night family trip
Exceptional 10.0
My partner and I stayed here for a night as a birthday gift. We got a complimentary glass of sparkling wine upon check-in which was a nice touch. Room was clean and spacious, and the bed was so comfy, but I wasn't at all impressed with our so-called city view, so I'd probably stick with the traditional room next time on a budget. We loved the day spa experience and had a nice dip in the pool in the morning when it wasn't too busy. The temperature could have been a few degrees warmer though. Overall it was a lovely stay, but I'm not desperate to go again ...
Jennifer, us1 night trip
Exceptional 10.0
Great location, clean and comfortable. Staff was helpful and friendly. Did not use any of the hotel's amenities, so I am not able comment on those.
us6 night trip
Exceptional 10.0
Troy at the concierge desk was amazing! He could bottle customer services and sell it. Great suggestions for activities and restaurants. All of the staff were exceptional and very accommodating. The room was spotless!
Karen, us3 night trip
Very Good 8.0
Lovely hotel staff were great great location Had an issue with first room but we were moved very quickly and staff were very helpful
David, us1 night trip
Fair 4.0
- First night was terrible because HVAC vent was located right above the bed and blew air right on our faces. Adjusting room temperature was a nightmare and when the vent was too high it became noisy. - Twice we were rudely awaken by fire alarm testing without having been notified that it would take place! - After specifically requesting NOT to spray any perfume or air freshener in the room because of allergy, one day the room was reeking perfume. We had to leave the room until they ventilate it and even after the smell lingered until following day. - There was very bad communication between lobby and housekeeping or between housekeeping' teams (our requests were often forgotten when teams switched). - The elevator was too much perfumed. - They had men cleaners in the lobby's ladies room/toilets! No privacy! - Only tap water was given at breakfast and they would charge you for mineral/filtered water. - The building next to the hotel will soon be demolished and as early as 6-7am construction workers were making huge noise. - After all these problems hotel was gracious enough not to waive breakfast cost (for 2 days out of 10) and to waive later departure fee.
Emmanuel, us2 night trip
Exceptional 10.0
Fantastic location. So close to shops, transport and loads of amazing places to eat. Will definitely stay here again, were so thrilled with the experience and not at all expensive so that was an added bonus.
Neen, us3 night trip
Exceptional 10.0
The pool is amazing, the hotel is centrally located in a good position for bars, restaurants and cafes. Check in and check out were speedy and efficient.
BazHJ, au1 night family trip

Sheraton Melbourne Hotel