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Kirirom Crystal Hotel

Photo gallery for Kirirom Crystal Hotel

Front of property – evening/night
Free minibar items, in-room safe, desk, blackout curtains
View from room
Sun Set Suite | Free minibar items, in-room safe, desk, blackout curtains
Superior Room | Free minibar items, in-room safe, desk, blackout curtains

Overview of Kirirom Crystal Hotel

Kirirom Crystal Hotel

3.5-star property
Central Phnom Penh hotel with restaurant, connected to a shopping centre

6.6/10 Good

22 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Lounge area
Map
No. 22AB, Street 143, Phnom Penh

Room options

About this area

What's nearby

  • In Phnom Penh City Centre
  • Royal Palace - 8 min drive
  • Riverside - 9 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 27 min drive
  • Phnom Penh Railway Station - 23 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pache Grill & Beer - 4 min walk
  • Emperors of China - 5 min walk
  • Royal India Restaurant - 5 min walk
  • Red House - 5 min walk
  • Mama Restaurant - 6 min walk

About this property

Kirirom Crystal Hotel

Kirirom Crystal Hotel offers an airport shuttle (available 24 hours) for USD 12 per vehicle one way. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Crystal Restaurant, which serves Asian cuisine and is open for lunch and dinner.

Languages

Chinese (Mandarin), English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2 PM until 5:00 AM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Free reception
  • Room service (limited hours)

Travelling with children

  • Babysitting (surcharge)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre

Accessibility

  • Lift

Languages

  • Chinese (Mandarin)
  • English
  • Khmer

Room amenities

Be entertained

  • 38-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crystal Restaurant – This restaurant specialises in Asian cuisine and serves lunch and dinner.
Crystal Sky Bar – On-site rooftop bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Kirirom Crystal Hotel Phnom Penh
Kirirom Crystal Hotel
Kirirom Crystal Phnom Penh
Kirirom Crystal
Kirirom Crystal Hotel Hotel
Kirirom Crystal Hotel Phnom Penh
Kirirom Crystal Hotel Hotel Phnom Penh

Frequently asked questions

Does Kirirom Crystal Hotel offer free cancellation for a full refund?
Yes, Kirirom Crystal Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kirirom Crystal Hotel?
As of 1 February 2023, prices found for a 1-night stay for 2 adults at Kirirom Crystal Hotel on 2 February 2023 start from €21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kirirom Crystal Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kirirom Crystal Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Kirirom Crystal Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Kirirom Crystal Hotel?
Yes, an airport shuttle is available. The charge is USD 12 per vehicle one way.
What are the check-in and check-out times at Kirirom Crystal Hotel?
You can check in from 2 PM - 5:00 AM. Check-out time is noon.
Is there an on-site casino at Kirirom Crystal Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (9-min drive) is nearby.
What is there to do at Kirirom Crystal Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Kirirom Crystal Hotel?
Yes, Crystal Restaurant offers Asian cuisine. Nearby restaurants include Pache Grill & Beer (4-min walk), Emperors of China (5-min walk) and Royal India Restaurant (5-min walk).
What's the area around Kirirom Crystal Hotel like?
Kirirom Crystal Hotel is in Phnom Penh City Centre, a short 6-minute walk from Orussey Market and 18 minutes' walk from Central Market.

Reviews

6.6

Good

6.4/10

Cleanliness

7.4/10

Staff & service

4.5/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Very good

Sereyrath, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Location was good. Night staff was really helpful, the morning staff not so much. Breakfast: typical Cambodian breakfast. My room wasn’t clean. There was rubbish in the bin/bedside table/wardrobe. Not a lot, but there shouldn’t be any.
1-night family trip
Verified Expedia guest review

4/10 Fair

I wouldnt let my animals stay at this hotel.
The front desk people are amazing. This hotel is gross. The room had so many bugs in it. We left the next day. They say there is breakfast and hotel pick. Neither are available. They say they have a restaurant it wasn’t open the whole stay. They have a drink mein in the room. Couldn’t order drinks. They don’t have a drink service????
Tamara, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Located on small street and literally no parking. Hotel is not clean, a lot of ants, bathroom fan not working, no hot water, bad breakfast, wash sink water not going down the pipe properly, too many tour people come in buses from VN and China very dirty people and noisy. Changed room 2 times during 6 nights stay
Cambodia-Travel, 6-night trip
Verified Expedia guest review

6/10 Good

Room ok, breakfast poor
Our room was fine- clean, good AC, plenty of hot water. The location was not great. It's a bit far from the Royal Palace. The breakfast was very poor. Cold, Asian items only. The restaurant on the top floor was dirty.
Verified Hotels.com guest review

6/10 Good

Nearly great
This hotel was ok for the price but a few small things added up to annoy us into leaving. The room was beautifully cleaned and the staff were lovely but the pillow was very fat and the was no other pillow type available so in the end we had to put the throw cushions into the pillowcase and use that. The bed was hard (as all beds in Asia seem to be) so that wasn't an issue but there was a ridge that could be felt and it was hard to get comfortable. There was also an issue with the hot water as it never got hotter than lukewarm. I know these are small things but in our case they added up. Overall the hotel was clean and a great price it could have just done with a few adjustments.
Verified Hotels.com guest review

10/10 Exceptional

Not a very nice area
Not a very nice area but value wise it was top class,big clean rooms,beds made everyday and what always helps is friendly staff who were always polite and helpful :)
Verified Expedia guest review

8/10 Very good

Super Friendly
On our first night we went up to the roof top restaurant/bar for dinner and they were having their work Christmas party. We were invited to join and overloaded with food and beers. They staff were extremely kind and helpful.
Verified Expedia guest review

6/10 Good

Disappointing
Not happy with the hotel at all, the first room was smelly and dirty and the sheets were stained and had clearly not changed. The safe did not work and the shower flooded the bathroom. They did change our room to a better one but I still had issues with cleanliness. We asked one man on reception where would be a good place to eat (it was dark when we arrived) and he said just follow everyone else! The chef was a lovely guy but the breakfast choice was horrendous when we arrived at 9am, and the tables were dirty, there was also a long dark hair on one of the spoon holders (yuk). The area is not for tourists so add frequent Tuk Tuk rides onto your expenses, at least a 25 minute walk from waterfront. Could be so much better as the rooms are large and light with good sized bathrooms, very disappointing.
Verified Hotels.com guest review

8/10 Very good

value for money
helpful staff. they even kept my phone charger!
Verified Hotels.com guest review