4/10 Fair
24 May 2022
Absolutely shocking
Things weren't great from the get go, the receptionist was super rude when we were checking in.
We requested a non smoking room but we're given room 1 which was next to the smoking area and so the room smelt of smoke still. There's also no air conditioning so if you want to cool the room down you have to open the window at the smoking area. The walls are super thin so you can hear everything in the surrounding rooms and outside the rooms. It was incredibly noisey and doors were banging loudly till 1am.
On the third day our toilet paper hadn't been topped up and we were running low, we asked for more and were told housekeeping would provide the next day. When we said we didn't have enough to get through the night they said they'd take a look. We never got any toilet roll.
I'd never stay here again.
Charlotte
Charlotte, 3-night trip
Verified Hotels.com guest review