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The Grey Hotel

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Economy Double Room | Premium bedding, minibar, in-room safe, desk
Double Room | Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of The Grey Hotel

The Grey Hotel

3.0 star property
3-star hotel in Dortmund City Centre with restaurant and bar/lounge

8.8/10 Fabulous

195 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is €85
Price available on 08/01/2023
Map
Schmiedingstrasse 11-13, Dortmund, NW, 44137
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Health club
  • Self parking
  • 24-hour front desk
  • Computer station
  • ATM/banking services
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Dortmund City Centre
  • Signal Iduna Park - 9 min drive
  • Westfalenhallen - 5 min drive
  • Starlight Express Theater - 15 min drive

Getting around

  • Dortmund (DTM) - 23 min drive
  • Dortmund Central Station - 3 min walk
  • Dortmund (DTZ-Dortmund Central Train Station) - 3 min walk
  • Dortmund Signal Iduna Park Station - 5 min drive
  • Westentor U-Bahn - 3 min walk
  • Kampstrasse U-Bahn - 5 min walk
  • Reinoldikirche U-Bahn - 10 min walk

Restaurants

  • IRoom - 2 min walk
  • Taj Mahal - 3 min walk
  • Nur Pastanese - 3 min walk
  • Starbucks - 3 min walk
  • Wurst-Willi - 4 min walk

About this property

The Grey Hotel

Located near a train station, The Grey Hotel is a great choice for a stay in Dortmund. After visiting the health club for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. The helpful staff and breakfast get good marks from fellow travellers. The property is only a short walk to public transportation: Westentor U-Bahn is 3 minutes and Kampstrasse U-Bahn is 5 minutes.

Languages

English, German, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (1 per room)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 15 per night; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby health club

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Health club

Accessibility

  • Lift

Languages

  • English
  • German
  • Russian

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • An effective city/local tax rate of 7.50 per cent will be charged

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 15 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Also known as

Grey Hotel Dortmund
Grey Dortmund
The Grey Hotel Hotel
The Grey Hotel Dortmund
The Grey Hotel Hotel Dortmund

Frequently asked questions

Does The Grey Hotel offer free cancellation for a full refund?
Yes, The Grey Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Grey Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Grey Hotel?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Grey Hotel?
Yes. Self-parking costs EUR 15 per night.
What are the check-in and check-out times at The Grey Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Grey Hotel?
No, this hotel doesn't have a casino, but Spielbank Hohensyburg (13-min drive) is nearby.
What is there to do at The Grey Hotel and nearby?
The Grey Hotel has a health club and access to a nearby health club.
Are there restaurants at or near The Grey Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Starbucks (3-min walk), Wurst-Willi (4-min walk) and Coffee Fellows (4-min walk).
What's the area around The Grey Hotel like?
The Grey Hotel is in Dortmund City Centre, a short 3-minute walk from Westentor U-Bahn and 3 minutes' walk from German Football Museum. Travellers say that the area is central and good for shopping.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

9.1/10

Staff & service

8.7/10

Amenities

8.7/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Asaad, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jennie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location. Excellent breakfast. Comfortable bed.
CARLOS, 3-night family trip
Verified Expedia guest review

6/10 Good

Okay option
If you really have to visit Dortmund this is an okay option, parking outside the hotel. Breakfast was okay and the staff were friendly
Michael, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Everything was excellent except for the fact that the room was uncomfortably warm, and we visited in August.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

ok
ok, close to hbf and city center
2-night trip
Verified Hotels.com guest review

8/10 Very good

Good location, tight parking.
Excellent location close to train station. Breakfast buffet is good, scrambled eggs a little runny. Elevator very slow. King size bed is comfortable, washroom was a good size. New TVs were installed but the reception was choppy. Parking lot is tight with about a dozen spots.
Tony, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect for one
Great location. Downtown and really easy to get to the Central station.
Daniel, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Ok for a business trip
Ok for a business trip, close to both the railway station and the city center, easy to get a Cab or to reach Dusseldorf airport (slightly larger than Dortmund's). Large rooms, some with a balcony, good+ breakfast.
Manuel, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

KAREN, 1-night trip
Verified Hotels.com guest review