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All properties in San Andrés Cholula, Puebla, Mexico
1 room, 2 adults

Camino Real Hotel & Suites Puebla, San Andrés Cholula

4-star4 stars
Great for familiesThis property has good facilities for families.
Blvd. Atlixcayotl Km. 5 Fracc. La Vista, San Andrés Cholula, PUE, 72810, Mexico

4-star resort with full-service spa, connected to a shopping center, near Angelopolis Commercial Center
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Bar
Bar is awesome
Location
Location is ok
Value
Value for money could be better
Service
Service is adequate

Camino Real Hotel & Suites Puebla, San Andrés Cholula

from $37
  • Deluxe Double Room, 2 Double Beds
  • Loft, 1 Queen Bed
  • Junior Suite
  • Suite, 1 Bedroom
  • Suite, 2 Bedrooms (2 King Beds)
  • Basic Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Suite, 1 Bedroom (2 Queen Beds)
  • Suite, 2 Bedrooms
  • Basic Room, 2 Double Beds

What’s around Camino Real Hotel & Suites Puebla, San Andrés Cholula

Landmarks

  • In Angelopolis
  • Angelopolis Commercial Center - 40 min walk
  • International Baroque Museum - 13 min walk
  • University Cultural Center of BUAP - 19 min walk
  • Puebla Golf Club - 40 min walk
  • Metropolitan Auditorium - 42 min walk
  • Campus Puebla - Universidad del Valle de México - 43 min walk
  • Estrella de Puebla Observation Wheel - 2.4 mi / 3.8 km

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 39 min drive
  • Puebla–Cholula Tourist Train Terminal - 19 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is 1 PM
This property doesn't offer after-hours check-in.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Free babysitting/childcare

  • Free children's club

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • RV/bus/truck parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
  • Barbecue grills
Things to do
  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Golf course on site
  • Full-service spa
  • Steam room
  • Golfing on site
  • Ecotours nearby
  • Hiking/biking trails nearby
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Sleep Number by Select Comfort mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Partially open bathroom
  • Shower only
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Satellite TV channels
  • DVD player
Stay connected
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily.

Dining

La Huerta - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Camino Real Hotel & Suites Puebla, San Andrés Cholula’s small print

Also known as

  • Camino Real Hotel Puebla
  • Camino Real Puebla
  • Camino Real Hotel Suites Puebla
  • Camino Real & Suites Puebla
  • Camino Real Hotel & Suites Puebla Resort
  • Camino Real Hotel & Suites Puebla San Andrés Cholula
  • Camino Real Hotel & Suites Puebla Resort San Andrés Cholula

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for golf tee times and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs MXN 50 per night

Valet parking costs MXN 120 per night

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for MXN 30.0 per night

Buffet breakfast is offered for an extra charge of MXN 365 for adults and MXN 190 for children (approximately)

Airport shuttle service is offered for an extra charge of MXN 60 per vehicle (one-way)

WiFi is available in guestrooms for MXN 150 per stay (rates may vary)

WiFi is available in public areas for MXN 150 per stay (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Camino Real Hotel & Suites Puebla, San Andrés Cholula

  • Is there a pool at Camino Real Hotel & Suites Puebla?
    Yes, there's an outdoor pool.
  • Are pets allowed at Camino Real Hotel & Suites Puebla?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at Camino Real Hotel & Suites Puebla?
    Yes. Self parking costs MXN 50 per night. Valet parking costs MXN 120 per night.
  • Is airport shuttle service offered by Camino Real Hotel & Suites Puebla?
    Yes, an airport shuttle is available. The charge is MXN 60 per vehicle one-way.
  • What are the check-in and check-out times at Camino Real Hotel & Suites Puebla?
    You can check in from 3 PM to 2 AM. Check-out time is 1 PM.
  • Are there restaurants at or near Camino Real Hotel & Suites Puebla?
    Yes, there's an onsite restaurant that serves international cuisine.

Recent reviews

Good 7.2 From 1,436 reviews

Good 6.0
So so hotel
us5 night business trip
Poor 2.0
Every single day was another issue. Day One: No Soap, no shampoo. and no electrical outlets in the room to charge phone or laptop. Something nasty in the shower. I could not identify except for the hairball. Day 2: No towels. Had them delivered. Day Three: Did not clean my room, took my towels. I tried to complain to management on day three and no manager was on duty. I list my issues with the front desk clerk who told me he was in charge.and no one contacted me on day 4. I will Never Stay at this hotel.
David, us3 night business trip
Good 6.0
I just have a problem with the service
Jessica, us1 night trip
Exceptional 10.0
Great location, incredible staff, amazing Puebla
The service, the staff, the cleanliness is amazing just like the hotels in Mexico. Their staff is the warmest with an incredible attention to the guests, the always do their best. On top of that Puebla, Mexico is a one of the most beautiful places to visit. The only suggestion is add a full length mirror to the rooms, ladies will need it :)
Dulce, us5 night romance trip
Very Good 8.0
Everything was ok, just the iron didn’t work properly it runs my husband shirt. Great 👔
Jessica, us2 night family trip
Poor 2.0
Better and cheeper place to stay crossing street
No power sockets, bad shape of the furniture, expencive internet, staff bad service, bas food, bad conditions in the shower, etc...
us2 night business trip
Good 6.0
Stayed in new building., long and hard walk to find room. Use of bar was mediocre, had to wait for someone to show up to serve. Room was confortable and clean
Armando, us1 night trip
Poor 2.0
Worst Camino Real I ever stayed in
Worst restaurante ever, food is really bad, awful ingredients. Gave us a room without toiletries, staff not friendly at all.
us1 night family trip
Good 6.0
Odd setup for getting to rooms
Biggest issue is the poor patchwork connection between the main hotel and the extension they call the “Camino Real Hotel and Suites “ as if a separate hotel. All services need to go from true hotel thru two halls and two elevators to get to the rooms. The room itself was good no issues just poorly connected and should not have it as a separate hotel when booking.
Frank, us2 night family trip
Very Good 8.0
Very nice people
The people at the hotel are very kind and friendly. The cleanliness could be better. Specially in the bathroom. Rating it with a 9.
us1 night family trip

Camino Real Hotel & Suites Puebla, San Andrés Cholula

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