Arsma Hotel

Photo gallery for Arsma Hotel

Primary image
Standard Quadruple Room, Bathtub Only | Premium bedding, minibar, in-room safe, desk
Elite Quadruple Room | Premium bedding, minibar, in-room safe, desk
Arsma Suite | View from room
Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Overview of Arsma Hotel

Arsma Hotel

4-star property
4-star hotel with restaurant, near Hualien Dongdamen Night Market

8.8/10 Fabulous

688 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is $83
Price available on 10/6/2022
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Coffee shop/cafe
  • Conference center
  • Business center
  • Airport shuttle
  • Train station pick-up service
  • Train station drop-off service
  • 24-hour front desk
For families
  • Free cribs/infant beds
  • Playground on site
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping

Choose dates to view prices

About this area

What's nearby

  • In Hualien City Centre
  • Hualien Dongdamen Night Market - 1 min drive
  • National Dong Hwa University - 22 min drive

Getting around

  • Hualien (HUN) - 16 min drive
  • Hualien Station - 8 min drive
  • Ji'an Station - 9 min drive
  • Shoufeng Zhixue Station - 11 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)


  • Three Koalas - 2 min walk
  • 黎明紅茶 - 3 min walk
  • Dolphin - 3 min walk
  • NU Pasta - 4 min walk
  • Wonton restaurant - 4 min walk

About this property

Arsma Hotel

4-star hotel in the heart of Hualien City Centre
Take advantage of a roundtrip airport shuttle, a coffee shop/cafe, and a playground at Arsma Hotel. The onsite café, Arsma Cafe, features light fare. In addition to an arcade/game room and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Breakfast (surcharge), free bicycle rentals, and RV/bus/truck parking
  • Train station pick-up service, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things the helpful staff, first-rate property condition, and location
Room features
All guestrooms at Arsma Hotel boast perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with bidets and free toiletries
  • 42-inch LCD TVs with cable channels
  • Refrigerators, free infant beds, and daily housekeeping


Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 126 rooms


  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 20
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 20


  • No pets or service animals allowed


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking
  • Free offsite parking nearby


  • Airport shuttle from 9:00 AM to 8:30 PM*
  • Train station shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Playground

What to do

  • Karaoke
  • Mountain climbing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals


  • Fitness center
  • Arcade/game room


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Wheelchairs available on site
  • Visual fire alarm


  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Arsma Cafe - This café serves light fare only.
The Shangri-La Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of TWD 350 for adults and TWD 250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of TWD 300 per vehicle (one-way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Airport shuttle service for children up to age 7 costs TWD 300 (one-way)


  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.


Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Frequently asked questions

Does Arsma Hotel offer free cancellation for a full refund?
Yes, Arsma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Arsma Hotel?
As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Arsma Hotel on Oct 6, 2022 start from $83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Arsma Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Arsma Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Arsma Hotel?
Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
Is airport shuttle service offered by Arsma Hotel?
Yes, an airport shuttle is available from 9:00 AM to 8:30 PM. The charge is TWD 300 per vehicle one-way.
What are the check-in and check-out times at Arsma Hotel?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
What is there to do at Arsma Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a fitness center and an arcade.
Are there restaurants at or near Arsma Hotel?
Yes, Arsma Cafe offers international cuisine. Nearby restaurants include 黎明紅茶 (3-min walk), Dolphin (3-min walk), and NU Pasta (4-min walk).
What's the area around Arsma Hotel like?
Arsma Hotel is in Hualien City Centre, a short 4-minute walk from Hualien Dongdamen Night Market and 5 minutes' walk from Hualien Cultural Creative Industries Park. Travelers give top marks for the hotel's prime location.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

TIEN KUEI, 1-night trip
Verified guest review

10/10 Exceptional

Li Li, 1-night trip
Verified guest review

8/10 Very Good

MingHung, 2-night trip
Verified guest review

10/10 Exceptional

PEI LING, 1-night trip
Verified guest review

10/10 Exceptional

Shun yuen, 1-night family trip
Verified guest review

8/10 Very Good

Joseph, 1-night trip
Verified guest review

10/10 Exceptional

Kevin, 2-night trip
Verified guest review

6/10 Good

Feng yang, 1-night trip
Verified guest review

8/10 Very Good

JIE HUANG, 2-night trip
Verified guest review

10/10 Exceptional

Angella, 1-night trip
Verified guest review