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1 room, 2 adults

Dorsett Shepherds Bush, London

4-star4 stars
58 Shepherds Bush Green, London, England, W12 8QE, United Kingdom

4-star hotel with restaurant, near Westfield London Shopping Centre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Room
Great room
936See all 936 Hotels.com reviews
From 2,007 reviews

TripAdvisor Traveller Rating

Dorsett Shepherds Bush, London

from $113
  • Standard Double Room
  • Deluxe Room
  • Executive Room
  • Studio Suite

What’s around Dorsett Shepherds Bush, London

Landmarks

  • In Shepherd's Bush
  • Westfield London Shopping Centre - 13 min walk
  • Eventim Apollo - 19 min walk
  • Kensington High Street - 20 min walk
  • Kensington Gardens - 31 min walk
  • Kensington Palace - 38 min walk
  • Craven Cottage Stadium - 43 min walk
  • Natural History Museum - 2.5 mi / 4 km

Getting around

  • London (LHR-Heathrow) - 27 min drive
  • London (LCY-London City) - 56 min drive
  • London (LGW-Gatwick) - 75 min drive
  • London Shepherd's Bush Station - 7 min walk
  • Kensington (Olympia) Station - 16 min walk
  • London Kensington Olympia Station - 16 min walk
  • Shepherd's Bush Market Underground Station - 3 min walk
  • Goldhawk Road Underground Station - 4 min walk
  • Shepherd's Bush Underground Station - 6 min walk
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 317 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming, and video chat

Transportation

Parking

  • No parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Ukrainian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Digital TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shikumen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Jin - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Dorsett Shepherds Bush, London’s small print

Also known as

  • Dorsett Shepherds Bush
  • Dorsett Shepherds Bush Hotel
  • Dorsett Shepherds Bush Hotel London
  • Dorsett Shepherds Bush London
  • Shepherds Bush Dorsett
  • Dorsett Shepherds Bush, London England

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for GBP 60.0 per night

Full breakfast is offered for an extra charge of GBP 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 936 reviews

Exceptional 10.0
An Unexpected Gem in Shepherds Bush
I have stayed in Shepherds Bush off and on for over a decade. This was my first, but not the last time staying at the Dorsett Shepherds Bush. The staff were amazingly helpful to us, when we arrived, jet-lagged and all. We stayed a total of five nights, spread out over our vacation. The room was clean and there unexpected bonuses, such as the loaner smart phone to contact people, and plan bookings. The buffet breakfast was exceptionally good as well.
Jefferson, usRomance trip
Poor 2.0
Don't go here
Very rude women on staff. Trying to rip you off by charging for an extra fee for an upgrade but the rooms are extremely small, so no upgrade. First room we were given was not ready offered "upgrade" for more money and toilet did not work nor lights.
Sherri, us1 night family trip
Exceptional 10.0
Updated hotel
Updated hotel. Location a bit out of the way, but for the price, well worth it.
Chris, us2 night business trip
Very Good 8.0
Could work on cleansiness
Excellent hotel with equally excellent placement. Check in went smoothly, room was comfy. Only complaint I have is that it was not as clean as it should be. There were clear signs of dirty places from previous guests that were not been cleaned-like bedside tables, toilet floor and poorly vacuumed carpet. It is a great hotel, I stayed there before and this is the first time I had a room that was not cleaned properly.
Matea, us2 night romance trip
Good 6.0
Disappointed really
The hotel is a short walk from Westfield Mall and there are also lots of eateries and amenities in the area. I must say however, I was a little disappointed in the hotel itself. On check-in our key cards didn't work so that was another trip to reception to sort that out. The pull out bed I used was a little tattered and a whole lot uncomfortable. I had to pad it with a blanket so the metal bits didn't poke me to death. The tub was ridiculously high and the non-skid treads weren't at the end where you entered/exited, so yup, I skidded. I had to take another trip to reception to get my card re-programmed so I could access the gym, which by the way, had no hygiene wipes for cleaning machines before/after use and a suspicious looking fungus on the ceiling. The staff was polite, we had no issues with accessing WiFi on several different devices and we really appreciated the towel warmer and the slippers for the cold bathroom floor but overall I really wasn't impressed.
Shelly, us2 night trip with friends

Dorsett Shepherds Bush, London

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