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1 room, 2 adults

Dorsett Shepherds Bush, London

4-star4 stars
58 Shepherds Bush Green, London, England, W12 8QE, United Kingdom

4-star hotel with restaurant, near Westfield London Shopping Centre
  • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
  • Positives: Very efficient, kind staff. Location on Central Line tube.Near Westfield Mall.…Jan 22, 2020
  • Our door didn’t work properly, we had no water pressure and cold water for 2 days every…Dec 25, 2019

Dorsett Shepherds Bush, London

from $106
  • Standard Double Room
  • Deluxe Room
  • Executive Room
  • Studio Suite

What’s around Dorsett Shepherds Bush, London

Landmarks

  • In Shepherd's Bush
  • Westfield London Shopping Centre - 4 min walk
  • Kensington High Street - 20 min walk
  • Kensington Gardens - 31 min walk
  • Kensington Palace - 38 min walk
  • Eventim Apollo - 19 min walk
  • Cromwell Road - 27 min walk
  • Royal Albert Hall - 2.5 mi / 4 km

Getting around

  • London (LHR-Heathrow) - 31 min drive
  • London (LGW-Gatwick) - 78 min drive
  • London (LCY-London City) - 30 min drive
  • London Shepherd's Bush Station - 7 min walk
  • Kensington (Olympia) Station - 16 min walk
  • London Acton Main Line Station - 5 min drive
  • Shepherd's Bush Market Underground Station - 3 min walk
  • Goldhawk Road Underground Station - 4 min walk
  • Shepherd's Bush Underground Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 317 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovak
  • Spanish
  • Ukrainian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Digital TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shikumen - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Jin - This bar serves breakfast, brunch, lunch, and dinner. Happy hour is offered. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Dorsett Shepherds Bush, London’s small print

Also known as

  • Dorsett Shepherds Bush
  • Dorsett Shepherds Bush Hotel
  • Dorsett Shepherds Bush London
  • Dorsett Shepherds Bush Hotel London
  • Dorsett Shepherds Bush Hotel
  • Dorsett Shepherds Bush Hotel London
  • Dorsett Shepherds Bush London
  • Shepherds Bush Dorsett
  • Dorsett Shepherds Bush, London England

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for GBP 60.0 per night

Full breakfast is offered for an extra charge of GBP 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Dorsett Shepherds Bush, London

  • Are pets allowed at Dorsett Shepherds Bush?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Dorsett Shepherds Bush?
    You can check in from 2:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Dorsett Shepherds Bush?
    Yes, there's an onsite restaurant that serves Asian cuisine. Nearby restaurants include Walkabout Inn (1-min walk), Sindercombe Social (1-min walk), and Patio Restaurant (1-min walk).

Recent reviews

Fabulous 8.6 From 951 reviews

Exceptional 10.0
Location can't be beat!
Pros: Easy subway access (2-5 minutes max) from two lines; Westfield Shopping center for food and shopping; Bus stop right in front of property; comfortable beds; fast internet - streamed sporting event from USA. Cons: Could use 3 people at check-in desk at most times; basic room is small, but consistent with other UK properties (but will seem small for US visitors); breakfast is adequate - 2 years ago it was fantastic and worth the extra price - but not now.
Howard, us2 night business trip
Very Good 8.0
Overall nice and would stay again.
The ambiance is lovely and service great. Location was also perfect. My only concern is the cleanliness of the bathroom. Like noted by others there is a smell of mold in the shower. The grout needs to be throughly cleaned with bleach.
us2 night family trip
Exceptional 10.0
Great London experience, great location
I love staying at the Dorsett it has a great location, the rooms are comfortable and the staff helpful.
Anthony, us6 night trip with friends
Exceptional 10.0
An Unexpected Gem in Shepherds Bush
I have stayed in Shepherds Bush off and on for over a decade. This was my first, but not the last time staying at the Dorsett Shepherds Bush. The staff were amazingly helpful to us, when we arrived, jet-lagged and all. We stayed a total of five nights, spread out over our vacation. The room was clean and there unexpected bonuses, such as the loaner smart phone to contact people, and plan bookings. The buffet breakfast was exceptionally good as well.
Jefferson, us1 night romance trip
Poor 2.0
Don't go here
Very rude women on staff. Trying to rip you off by charging for an extra fee for an upgrade but the rooms are extremely small, so no upgrade. First room we were given was not ready offered "upgrade" for more money and toilet did not work nor lights.
Sherri, us1 night family trip
Exceptional 10.0
Updated hotel
Updated hotel. Location a bit out of the way, but for the price, well worth it.
Chris, us2 night business trip
Very Good 8.0
Could work on cleansiness
Excellent hotel with equally excellent placement. Check in went smoothly, room was comfy. Only complaint I have is that it was not as clean as it should be. There were clear signs of dirty places from previous guests that were not been cleaned-like bedside tables, toilet floor and poorly vacuumed carpet. It is a great hotel, I stayed there before and this is the first time I had a room that was not cleaned properly.
Matea, us2 night romance trip
Exceptional 10.0
Great place and friendly staff.
The staff was fantastic and the area was busy and full of options. There are some quirks associated with staying in a European hotel if you're not familiar with the system but once we got the hang of it everything was great. One suggestion would be for the hotel to get rights to show Sky Sports as we were not able to find it in the area.
Sean, us5 night trip with friends
Exceptional 10.0
Too bad about the location
Loved everything about it but the surrounding area. The tube stations weren’t too far so that was convenient but the area left a lot to be desired.
Patrick E, us4 night romance trip
Exceptional 10.0
Good choice
Very nice hotel
Salim, us2 night trip

Dorsett Shepherds Bush, London

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