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All properties in New York, New York, United States Of America
All properties in New York, New York, United States Of America

Hotel Hugo, New York

4.5-star4.5 stars
525 Greenwich Street, New York, NY, 10013, United States of America

Luxury hotel with restaurant, near Hudson River Park
  • Free Internet
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,957 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Bar
Bar is awesome
Wellness
Wellness & sports facilities could be improved

Hotel Hugo, New York

from $144
  • Superior Room
  • Superior Room, 2 Double Beds
  • Deluxe Room
  • Deluxe Room, 2 Double Beds

What’s around Hotel Hugo, New York

Top spots nearby

Recommended by this property

  • Hudson River Park (8-minute walk)
  • Washington Square Park (9-minute walk)
  • Whitney Museum of American Art (14-minute walk)
  • Brookfield Place (15-minute walk)
  • National September 11 Memorial (17-minute walk)
  • The High Line Park (18-minute walk)
  • Chelsea Piers (21-minute walk)
  • Statue of Liberty (3.2 mi / 5.1 km)
  • Bloomingdale's (3.3 mi / 5.3 km)

Getting around

  • Newark, NJ (EWR-Liberty Intl.) - 16 min drive
  • New York, NY (LGA-LaGuardia) - 18 min drive
  • Teterboro, NJ (TEB) - 19 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 24 min drive
  • Linden, NJ (LDJ) - 25 min drive
  • Caldwell, NJ (CDW-Essex County) - 31 min drive
  • New York Christopher St. Station - 9 min walk
  • New York 9th St. Station - 17 min walk
  • New York World Trade Center Station - 20 min walk
  • Spring St. Station (Vandam St.) - 5 min walk
  • Canal St. Station (Varick St.) - 6 min walk
  • Houston St. Station - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space size (feet) - 484
  • Conference space size (meters) - 45
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - restaurant. Guests can enjoy alfresco dining (weather permitting).

Onsite venue #2 - rooftop bar.

Hotel Hugo, New York’s small print

Also known as

  • Hotel Hugo
  • Hotel Hugo New York
  • Hugo Hotel
  • Hugo New York

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 21.88 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Nearby fitness center access
  • Bicycle storage
  • Business center/computer access
  • Internet access (may be limited)
  • Newspaper
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room coffee
  • Housekeeping
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Refundable deposits

    Pet deposit: USD 100 per stay

Optional extras

The fitness facility is accessible for USD 20 per accommodation, per night

Valet parking costs USD 55 per night

Parking is available nearby and costs USD 55.00 per day

Breakfast costs between USD 18.00 and USD 26.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay

WiFi is available in guestrooms for USD 0.00 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.0 From 405 reviews

Fair 4.0
Bad, even by NYC standards
Everything (bad) you fear from a NYC hotel and worse. The restaurant was closed for reasons unknown and only one of two elevators was working for a 19 floor hotel with a popular bar on the roof. As you might imagine, waits for an elevator ran fifteen minutes. You would have thought as a courtesy to hotel guests that the rooftop bar would have been closed to minimize elevator traffic. If we had been ibn the city for more than one night we would have left, even though the room was prepaid.
John, us1 night family trip
Fair 4.0
Unexpected disappointment.
Unbeknownst to us, the restaurant closed weeks ago! The city view we should have had was a cement wall of a construction site and the room was very dark in addition to being too small. The picture showing outdoor seating area didn’t exist or was closed due to permanent restaurant closure. Menus are still in room, and no where was it indicated that restaurant was permanently closed! Maids dragged leaking plastic bags of trash into and out of elevators through the floors! This is not a luxury hotel, and I would not have booked here if we’d known these details, as it was just sad and extremely disappointing. The front staff were excellent.
Diane, us1 night trip with friends
Very Good 8.0
Great place to stay.. beautiful bar on the roof.. room was small and the sink had me water pressure.
Mark, us2 night romance trip
Exceptional 10.0
Nice hotel
Nice hotel with upscale rooms
Donald, us1 night business trip
Exceptional 10.0
Hugs for Hugo
Welcoming, generous , informative , responsive and helpful staff in hotel (Daniel), including MAVSoho restaurant personnel as well as host in rooftop bar (packed for happy hour, but made room for our party, with tremendous views). We were there for family wedding so hotel and restaurant staff assistance ordering flowers, with rehearsal dinner, arranging photos , etc. very much appreciated. We liked the small, personalized feel of this hotel , unlike others in which we have stayed in NYC, as well as the fact that the hotel was reasonably priced. Only suggestion would be to address thermoregulation in room as temps in our room vacillated from very warm (mid 80’s) to chilly (low 60’s). Otherwise a most pleasant stay and we would book this hotel again when next in NYC.
Kathleen C., usFamily trip

Hotel Hugo, New York

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