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Apartment Tourist Complex & SPA Astera Bansko, Bansko

4 stars4 stars
8 Strazhite Str.area of Gramadeto, Bansko2770Bulgaria, 800-491-6126
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Good3.8 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Value for money
Best value for money
37See all 37 Hotels.com reviews
From 139 reviewsTripAdvisor Traveller Rating

Apartment Tourist Complex & SPA Astera Bansko, Bansko

Hotel Info: 866-539-8117

from $32
  • Double or Twin Room (free use of Aqua Park)
  • Double Room Single Use (free use of Aqua Park)
  • Single Room (free use of Aqua Park)
  • One Bedroom Apartment - Annex Building (free use of Aqua Park)
  • One Bedroom Apartment (free use of Aqua Park)
  • Two Bedroom Apartment (free use of Aqua Park)

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Train station pickup *

Offsite

  • Ski shuttle *

Other information

  • Resort fee included

Also known as

  • Astera Bansko
  • Astera Bansko Hotel
  • Astera Hotel Bansko
  • Bansko Astera
  • Bansko Astera Hotel
  • Bansko Hotel Astera
  • Hotel Astera
  • Hotel Astera Bansko

Policies

Children under 3 years old are not allowed in the swimming pool or spa tub without adult supervision.

Children under 3 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 80
  • Christmas Eve (24 December) Gala Dinner per child: EUR 40 (from 3 to 13 years old)
  • New Year's Eve (31 December) Gala Dinner per child: EUR 80 (from 3 to 13 years old)

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of EUR 15

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for EUR 1.54 per day (rates may vary)

WiFi is available in public areas for EUR 1.54 per 24-hour period (rates may vary)

Ski shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Outdoor pool
  • Ski-in/ski-out access
  • Ski shuttle (surcharge)
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free water park access
  • Children's pool
  • Ski storage
  • Steam room
  • Lazy river
  • Sauna
  • Pool sun loungers
  • Billiards or pool table
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 2014
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

Children under 3 years old are not allowed in the spa without adult supervision.

Dining

MUSSELS FARM - Overlooking the garden, this seafood restaurant specializes in fish and chips and serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Steam room
  • Bicycle rentals on site
  • Bowling alley on site
  • Ski lessons on site
  • Ski equipment rentals on site
  • Free water park access

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Apartment Tourist Complex & SPA Astera Bansko, Bansko’s small print

Also known as

  • Astera Bansko
  • Astera Bansko Hotel
  • Astera Hotel Bansko
  • Bansko Astera
  • Bansko Astera Hotel
  • Bansko Hotel Astera
  • Hotel Astera
  • Hotel Astera Bansko

Policies

Children under 3 years old are not allowed in the swimming pool or spa tub without adult supervision.

Children under 3 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 80
  • Christmas Eve (24 December) Gala Dinner per child: EUR 40 (from 3 to 13 years old)
  • New Year's Eve (31 December) Gala Dinner per child: EUR 80 (from 3 to 13 years old)

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December
  • Resort fee

Optional extras

Late check-out can be arranged for an extra charge of EUR 15

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

WiFi is available in guestrooms for EUR 1.54 per day (rates may vary)

WiFi is available in public areas for EUR 1.54 per 24-hour period (rates may vary)

Ski shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 37 reviews

Apartment Tourist Complex & SPA Astera Bansko, Bansko
Outstanding5.0 / 5
Fabulous holiday!
Our second trip to the Astera. It was just as perfect as our first trip first trip 2 years ago. I wouldn't stay anywhere else in Bansko! It's a short walk to the gondola and in the nicest part of the town close to the edge of the Pirin Forest where there are some great walks. The hotel is great value for money and we love it! Just a fabulous holiday all round. Looking forward to next year already!
7 night romance trip
Apartment Tourist Complex & SPA Astera Bansko, Bansko
Excellent4.0 / 5
Great hotel , very handy for gondola
3 night trip
Apartment Tourist Complex & SPA Astera Bansko, Bansko
Excellent4.0 / 5
Couple Ski break
It was great for skiing, the food however was generally cold and not that of a 4 star
5 night romance trip
Apartment Tourist Complex & SPA Astera Bansko, Bansko
Outstanding5.0 / 5
Spa
Fantastik spa
3 night family trip
Apartment Tourist Complex & SPA Astera Bansko, Bansko
Fair2.0 / 5
Ski Trip
The positive part of this hotel is (1) its location, near to all shops and restaurant. The negative part of this hotel are (1) Some of the hotel staff at reception desk is very unfriendly and unhelpful. She is giving guests the look of unwilling to help when I approached her to ask the location of a restaurant and money changer; (2) there are two buildings, the one given to us is a 14 years old building, so room is old and desperately needed to renovate it to bring up to a 4 star hotel standard (it was stated as a 4 star hotel); (3) Beds are too soft, easily caused back pain if you sleep on them too many nights; (4)Breakfast and dinner provided in the restaurant are horrible. I ate some on my first night, too salty and meat are too tough. At the end, I only eat salad and fruits for the rest of my stay. Variety is ok but quality of the food is not up to a 4 star hotel standard. (5) Before I left for holiday, I was given information by the hotel staff that Euro is acceptable in hotel. However, when I checked out and needed to settle some bill, the receptionist told me only Bulgaria Leva is acceptable. At the last minute, I need to rush back to money changer in the town to exchange some Leva. It is not acceptable that a 4 star hotel provides incorrect information to guests.
3 night trip with friends

See all reviews

Apartment Tourist Complex & SPA Astera Bansko, Bansko

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