The Ritz-Carlton, Kyoto

Property class: 5 and above

Choose dates to view prices

Reviews

9.6 out of 10
Exceptional

Riverside calm with Kyoto craft details

The Ritz-Carlton, Kyoto meets the Kamogawa River with a quietly theatrical arrival, from its custom “Ryokucha” scent to check-in hosted over traditional Japanese tea in-room. Interiors stay softly lit and art-led, with contemporary Japanese pieces and Kyoto craftsmanship like shippo cloisonné and lacquered surfaces creating a measured, modern hush. A four-story cascading waterfall keeps the pace serene through the public spaces.

  • Riverside views

    On the Kamogawa River, with sweeping views toward the Higashiyama Mountains.

  • Japanese dining under one roof

    Michelin-starred Mizuki offers Kaiseki, Sushi, Tempura, and Teppanyaki experiences.

  • Zen spa sanctuary

    A calming spa setting with natural textures and a rock garden for quiet restoration.
$1,564 nightly
The total price is $1,720
Nov 14 - Nov 15

Amenities

  • Heated indoor pool set beneath waterfall
  • Seven treatment rooms plus an exclusive spa suite
  • Dry sauna, steam room, and relaxation area
  • 24-hour Technogym fitness center with body composition scale
  • Walk to Gion and Teramachi districts
  • Two breakfast styles at Mizuki or La Locanda
These property details are summarized by AI

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 1 King Bed, River View, Corner (Corner)

A modern living room with a sofa set, a coffee table, and a flat-screen TV. There is a large window offering a view of greenery outside.

Suite, 1 King Bed, River View, Corner (Corner)

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

A potted bonsai tree with a thick trunk and multiple branches, placed on a white surface.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds

A hotel room with a large bed, a sofa, a small table with a plant, and a view of a cityscape and mountains.

Grand Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Terrace, Mountain View (Terrace)

A hotel room with a large bed, a view of the outdoors through a sliding glass door, and a small table with chairs outside.

Suite, 1 King Bed, Terrace, Mountain View (Terrace)

  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Terrace, Garden View (Terrace)

A bedroom with a large window offering a view of a garden and mountains.

Suite, 2 Twin Beds, Terrace, Garden View (Terrace)

  • Mountain view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, City View, Corner (Corner)

A modern room with a sofa, a glass table, and a view of a cityscape and mountains.

Suite, 2 Twin Beds, City View, Corner (Corner)

  • City view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, River View, Corner (Corner)

A modern hotel room with a large window offering a city view, a sofa, a dining table, and a chair.

Suite, 1 King Bed, River View, Corner (Corner)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, River View

A modern hotel room with a large bed, a seating area with a view, and a balcony with a cityscape view.

Executive Suite, 1 King Bed, River View

  • Mountain view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mountain View

A modern hotel room with a large sofa, two armchairs, a coffee table, and a TV. The room has large windows offering a view of greenery and mountains.

Suite, 1 King Bed, Mountain View

  • Mountain view
  • 1506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Room

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

A hotel room with a bed, a sofa, a dining table, and a view of greenery outside.

Suite, 1 King Bed, Garden View

  • City view
  • 699 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Courtyard View

A hotel room with a large bed, a bedside table with a radio, a wooden headboard, and a small seating area with a tray of tea cups.

Deluxe Room, 1 King Bed, Courtyard View

  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, River View

A hotel room with two beds, a desk, a chair, and a view of greenery outside.

Executive Suite, 2 Double Beds, River View

  • River view
  • 1356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Double Beds, Courtyard View

  • City view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Grand Room, 1 King Bed with Sofa bed

A hotel room with a large bed, a desk with a chair, a small table with a chair, and a view of the city and mountains.

Grand Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Kamogawa Nijo-Ohashi Hotori, Nakagyo-ku, Kyoto, Kyoto, 604-0902

What's nearby

  • Kiyamachi Street - 1 min walk - 0.1 km
  • Lake Biwa Canal - 1 min walk - 0.2 km
  • Kawaramachi Street - 3 min walk - 0.3 km
  • Pontocho Alley - 7 min walk - 0.7 km
  • Nishiki Market - 15 min walk - 1.3 km

Getting around

  • Itami Airport (ITM) - 67 min drive
  • Kansai Intl. Airport (KIX) - 110 min drive
  • Jingu-marutamachi Station - 6 min walk
  • Sanjo Station - 8 min walk
  • Gion-shijo Station - 15 min walk
  • Shiyakusho-mae Station - 6 min walk
  • Sanjo Keihan Station - 9 min walk
  • Higashiyama Station - 15 min walk

Restaurants

  • ‪カヌレ - ‬4 min walk
  • ‪たけむら - ‬2 min walk
  • ‪赤垣屋 - ‬3 min walk
  • ‪水暉 - ‬1 min walk
  • ‪鳳泉 - ‬4 min walk

About this property

The Ritz-Carlton, Kyoto

  • When you stay at The Ritz-Carlton, Kyoto, you'll be in a great location, within just a 10-minute walk of Kawaramachi Street and Pontocho Alley. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy, or hydrotherapy, and Japanese cuisine is served at Mizuki, which is open for lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. Public transportation is just a short walk: Shiyakusho-mae Station is 6 minutes and Sanjo Keihan Station is 9 minutes.

At a glance

Hotel size

    • 134 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 20
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • A scheduled power outage will take place on February 12, 2025 from 2:00 AM to 4:45 AM, and February 13, 2025 from 2:00 AM to 4:45 AM.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (JPY 4000 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)
  • Bed rails

What to do

  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Wedding services
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Grab bar near toilet
  • Transfer shower

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

LA PRAIRIE SPA has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Mizuki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
La Locanda - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
The Bar - Onsite bar. Open daily.
Onsite venue #4 - This lobby lounge serves breakfast and light fare. Open daily.
PIERRE HERMÉ BOUTIQUE - Onsite delicatessen. Open select days.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
The Ritz-Carlton, Kyoto is listed in the 2021 Travel + Leisure 500.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 8223 per person

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for JPY 12000.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Valet parking costs JPY 4000 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kyoto Ritz-Carlton
Ritz-Carlton Hotel Kyoto
Ritz-Carlton Kyoto
Ritz-Carlton Kyoto Hotel
The Ritz Carlton Kyoto
The Ritz-Carlton, Kyoto Hotel
The Ritz-Carlton, Kyoto Kyoto
The Ritz-Carlton, Kyoto Hotel Kyoto

Frequently asked questions

Does The Ritz-Carlton, Kyoto offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Kyoto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Kyoto?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Kyoto?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Kyoto?

Yes. Valet parking costs JPY 4000 per day. Electric vehicle charging is available.

What are the check-in and check-out times at The Ritz-Carlton, Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.

What is there to do at The Ritz-Carlton, Kyoto and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Ritz-Carlton, Kyoto also has an indoor pool and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near The Ritz-Carlton, Kyoto?

Yes, Mizuki offers Japanese cuisine.

What's the area around The Ritz-Carlton, Kyoto like?

The Ritz-Carlton, Kyoto is a short 6-minute walk from Shiyakusho-mae Station and 4 minutes' walk from Kawaramachi Street.

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Reviews

The Ritz-Carlton, Kyoto Reviews

9.6

Exceptional

10

Cleanliness

9.4

Location

9.6

Staff & service

9.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Amazing hotel, great location, large well appointed rooms, superior service.
Verified review

10/10 Exceptional

From check in to check out, everything was perfect. The breakfast choices were wonderful & the staff was so friendly. The rooms are large with lots of amenities as well. We loved our stay!
Verified review

10/10 Exceptional

This hotel was the best we have seen in quite some time! Amazing facilities, food, service and location. Japanese service is the best.
Verified review

10/10 Exceptional

Rooms a bit small, but the hotel and staff are wonderfull.
Verified review

10/10 Exceptional

Staff and property are beautiful. First time in Kyoto but location is perfect for gion and other areas.
Verified review

10/10 Exceptional

Though this 5 star hotel is pricy. It was worth it.! Beautiful hotel and property and all the staff extremely helpful and accommodating. Ive been spoiled. Made my visit to Japan more pleasant. Its also perfectly located on river. A great experience for my husband and I. Will cone back.
Verified review

8/10 Very good

Dry nice and central - service in restaurants somewhat questionable - lots get “lost in transaltion” Early morning cycle tour really great and worth doing!!
Verified review

10/10 Exceptional

A beautiful property combines the Japanese traditional charm with modern amenities and comfort. Staff exceptionally helpful and providing highest level of service. I cannot recommend this hotel enough .. it is an experience to be enjoyed
Verified review

10/10 Exceptional

Excellent superb service by every single member of the staff . This particular ritz Carlton should be recategorized as a 7 star hotel (if there is not such a rating , one should be started) instead of 5 star. This property deserves all the praise and then some - especially their staff and service.
Verified review

10/10 Exceptional

In the true Ritz-Carlton tradition, the R-C Kyoto upholds the highest standards of customer service and provides a 5 star facility. We asked for help from the concierge regarding a tour guide and what to see and he responded with great advice and helped us make a great connection.
Verified review

10/10 Exceptional

Staff are very friendly and they remember your name
Verified review

10/10 Exceptional

Exceptional stay. Nothing short of the standards I expect of a Ritz Carlton property in Japan.
Verified review

10/10 Exceptional

The service and staff were the absolute best! I will definitely visit again!
Verified review

10/10 Exceptional

Truly exceptional- one of the best 5* hotels I’ve stayed in.
Verified review

10/10 Exceptional

Still not sure how they did it, but it exceeded every expectation I had. It was the best experience I have had at a hotel.
Verified review

10/10 Exceptional

The Kyoto Ritz is a beautiful hotel. First class in every respect. Exactly what you would expect from a five star property.
Verified review

10/10 Exceptional

Beautiful. Great service
Verified review

10/10 Exceptional

Unbelievable. No better atmosphere, service or quality at any other hotel in Kyoto.
Verified review

8/10 Very good

Although we loved many aspects of this hotel, we were disappointed in the bedroom itself, which we found to be inadequate for two people. Firstly, the clothing storage space was grossly inadequate for two guests (largely because the coffee-maker / mini-bar occupied a disproportionate amount of space); secondly, we found that the bathroom affords an unusually scant degree of privacy. Furthermore, the only two English-language TV stations (CNN and BBC) kept switching to being dubbed in Japanese, and the front desk was not entirely helpful in resolving the situation.
Verified review

10/10 Exceptional

I will rate this hotel as 4.5 stars rather than perfect 5 stars. The minor complaints are the breakfast and the location. The Japanese breakfast here is not as flavorful as the one I have in Tokyo (another 5 stars hotel). The location is far away from high end shopping malls and the surrounding area looks like a very average neighborhood.
Verified review

6/10 Good

This hotel doesn’t have what other hotels have of this quality…they don’t have shuttles, they don’t have complimentary coffee or tea, or really Anything complimentary…this is a very formal hotel, we will not stay here again very disappointed.
Verified review

10/10 Exceptional

Las personas del staff son los más amables del mundo. MIDORI muchas gracias por llevar el peluche "gucci" que olvidó mi hija hasta Osaka. Muchas gracias por todas sus atenciones. Esperamos volver a verlos pronto.
Verified review

10/10 Exceptional

Hidden gem
Verified review

10/10 Exceptional

咳をしていたらハーブティーを持ってきてくれた。心遣いに感謝しています。
Verified review

6/10 Good

ベッドサイドの電話がホコリだらけ等　部屋の清掃がきになった。部屋の冷蔵庫内のワインが高額に過ぎ、しかも美味しくまなく非常に残念。もてなしの真の意味が違うと感じた。朝食付のプランでしたが、残念な内容でした。