Hotel ValleMar

Photo gallery for Hotel ValleMar

Primary image
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Flat-screen TV

Overview of Hotel ValleMar

Hotel ValleMar

4.0 star property
4-star hotel in Puerto de la Cruz with outdoor pool and pool bar

8.4/10 Very Good

70 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
The price is $94
Price available on 8/31/2022
Map
Avenida de Colon 4, Puerto de la Cruz, Tenerife, 38400
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Spa tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & Safety
  • Cleaned with disinfectant
  • Sheets and towels washed at 60°C

Choose dates to view prices

About this area

What's nearby

  • Heart of Puerto de la Cruz
  • Lago Martianez Swimming Pools - 1 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
  • Tenerife South Airport (TFS) - 59 min drive

About this property

Hotel ValleMar

Enjoy your visit to Puerto de la Cruz with a stay at Hotel ValleMar. Guests can take a dip in the outdoor pool or grab a bite to eat at Kontiki Lunch, which serves lunch and is one of 2 restaurants. This upscale hotel also features a poolside bar, a spa tub, and a snack bar/deli.

Languages

English, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
This information is provided by our partners.

At a glance

Hotel size

  • 171 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (up to 11 lbs)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Offsite parking within 262 ft (EUR 10 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free

What to do

  • Pool table

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1950
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages

  • English
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Yard

Freshen up

  • Bidet
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Connecting/adjoining rooms available

Special features

Dining

Kontiki Lunch - Overlooking the ocean, this restaurant serves lunch only. Guests can enjoy drinks at the bar.
La Finca - This beachfront restaurant specializes in local cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Safes in guestrooms can be used for EUR 2 per day

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Parking

  • Parking is available nearby and costs EUR 10 per day (262 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

Hotel ValleMar
Hotel ValleMar Puerto de la Cruz
ValleMar Puerto de la Cruz
ValleMar
Hotel ValleMar Hotel
Hotel ValleMar Puerto de la Cruz
Hotel ValleMar Hotel Puerto de la Cruz

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.9/10

Cleanliness

9.1/10

Staff & service

8.4/10

Amenities

8.1/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Exceptional

The hotel's location is excellent. Nice and proportionate rooms, large enough terraces, roof top restaurant has excellent views, staff is conscientious about cleanliness, a very pleasant experience.
Ildiko, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Winter sun break
Fantastic location. Great breakfast. Parking available for €6 per day. However the air con did not function correctly. In addition the customers in the next room were smoking on the balcony multiple times, which is not permitted. The smoke wafted into my room. I had to call reception 3 times to complain before the issue was resolved.
Elaine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hans-Joachim, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Fantastic Hotel!
A beautiful hotel overlooking the Atlantic ocean and Lago Martianez. We have stayed here previously and the hotels high standards remain intact. Cleanliness is taken very seriously and all proper Covid regulations are followed. We were half board and the restaurant/food really is first rate. The rooftop pool/bistro area is superb and the hotels location on the seafront is perfect for exploring amazing Puerto de la Cruz. The free land train to Loro Parque departs 50 metres from the hotel. My only criticism was the sometimes weak WiFi, the €2 per night charge for room safe deposit box and the total absence of English language TV channels but this did not detract from our overall very pleasant stay
View from the top!
Jeremy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Erisandra, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Nice Hotel in an excellent location. It was clean with good sized beds. The staff were friendly and attentive. We enjoyed Breakfast and Evening meal there was plenty of choice. Overall a good Hotel,
2-night romance trip
Verified Expedia guest review

6/10 Good

Hotel Valle mar
We have stayed here on four previous ocasiones and always enjoyed it this time felt food standard had dropped and prices seemed to have increased with no noticble improvements you need a sea view room as that makes hotel stay well worth it but as regards value for money I would look else where for our next puerto visit it seems a pattern here that hotels seem to drop standards and increase prices never understood this reasoning overal the hotel is the better one on the sea front and staff are very nice sorry I could not give a better review as we have always been treated well and enjoyed previous stays
gary, 1-night trip
Verified Hotels.com guest review

6/10 Good

Two Rooms, Different Ratings
Our two night stay started out not so good, but it finished quite well. When we arrived, our room was very hot and stuffy with a bit of a smell. The carpet and furnishings were outdated and we couldn’t get the a/c to work. We went to the front desk and they told us that the a/c doesn’t work in the winter. We were there in late Feb, it was 25 celsius and even with the patio door wide open, the room was too warm at night. We asked to be moved to another room that did not face south, but they assured us it was the same on all facades. The next day, we received a message from the reception to go see them. For our second night, they were offering to give us an upgrade to a room on the north side. What a difference!! We went from being dissatisfied with this hotel and thinking it did not qualify as a 4 star, to really enjoying our stay. Our room was renovated, breezy and cool with a gorgeous view on the ocean. The only thing was the beds with rollers that didn’t lock well, so they moved around. All in all, our rating for our stay is totally different for the room we had the first night and the one we had the second night. The location is great, the breakfast is good and the heated rooftop pool was awesome!
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

One of the nicest hotels we've stayed in. It's locaction is perfect and the upgraded roof terrace with infinity pool is lovely and very relaxing. Staff are exceptionally friendly. Rooms are clean and spacious and it's nice to have carpet in the room instead of marble or tiles. Some may say the rooms are getting ready for an upgrade but the hotel is very well maintained and we don't have any complaints. It was nice to have artificial grass on the balcony too. We stayed on a B&B basis and breakfast was great, plenty to choose from to suit all tastes and give variety. My only negative comment would be our room didn't have a fridge or brew facilities but we managed without.
Verified Expedia guest review

4/10 Fair

Great Location and...
that's it. The location is AWESOME, almost everything else needs renovated. The room has a terrific view, incredible actually, but the rolling beds (that's right beds on wheels that weren't stable) was the start of the horrid room comfort. The carpet was old and nasty, the bathroom was mediocre and the worst was the shower, either scalding or freezing, just wait ten seconds and you'll be sure to get the opposite temp of what you just escaped in the tub. Bottom line, I wouldn't recommend under any circumstances, just didn't meet the two star standard let alone four stars.
Verified Expedia guest review