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JW Marriott Houston Downtown

Luxury hotel with spa, near Discovery Green

From
$199

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9.0.Superb.
  • The hotel was clean welcoming and beautiful. The valet service is slow only because they…

    Apr 3, 2021

  • The staff was exceedingly warm and caring - we really appreciated the understanding and…

    Apr 2, 2021

See all 364 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 328 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • WiFi in the lobby
  • Health club

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Downtown Houston
  • Discovery Green - 9 min walk
  • Downtown Aquarium - 11 min walk
  • George R. Brown Convention Center - 13 min walk
  • Toyota Center - 15 min walk
  • Minute Maid Park - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Suite, 1 Bedroom, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking

Location

  • In Downtown Houston
  • Discovery Green - 9 min walk
  • Downtown Aquarium - 11 min walk

What’s around

Landmarks

  • In Downtown Houston
  • Discovery Green - 9 min walk
  • Downtown Aquarium - 11 min walk
  • George R. Brown Convention Center - 13 min walk
  • Toyota Center - 15 min walk
  • Minute Maid Park - 16 min walk
  • Hobby Center for Performing Arts - 8 min walk
  • House of Blues Houston - 9 min walk
  • Revention Music Center - 9 min walk
  • University of Houston - Downtown - 14 min walk
  • Houston JPMorgan Chase Tower - 4 min walk

Getting around

  • Houston William Hobby Airport (HOU) - 24 min drive
  • George Bush Intercontinental Airport (IAH) - 25 min drive
  • Houston, TX (EFD-Ellington Field) - 25 min drive
  • Houston Station - 17 min walk
  • Central Station Main - 1 min walk
  • Central Station Rusk - 2 min walk
  • Central Station Capitol - 3 min walk

At a glance

Hotel size

  • This hotel has 328 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*
  • Restrictions apply*

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite valet parking (USD 42 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service

Things to do

  • Health club
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Cable/satellite TV channels
  • IPad

Stay connected

  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Spa by JW has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days.

Dining

Main Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

806 Lounge - This lobby lounge specializes in American cuisine. Open daily.

Small print

Also known as

  • JW Marriott Hotel Houston Downtown
  • JW Marriott Houston Downtown Houston
  • JW Marriott Houston Downtown Hotel Houston
  • JW Marriott Houston Downtown
  • JW Marriott Houston Downtown Hotel
  • JW Marriott Houston Hotel
  • Jw Marriott Houston Houston
  • JW Marriott Houston Downtown Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Valet parking costs USD 42 per day

Rollaway beds are available for USD 25.0 per night

Pets are allowed for an extra charge of USD 125 per pet, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 17.95 per stay (rates may vary)

WiFi is available in public areas for USD 17.95 per stay (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, JW Marriott Houston Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs USD 42 per day. Electric vehicle charging is available.
  • Yes, pets are welcome. There's a charge of USD 125 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 6:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, Main Kitchen offers local cuisine. Nearby restaurants include Morton's The Steakhouse (3-min walk), Azuma Sushi & Robata Bar (3-min walk), and Molly's Irish Pub (4-min walk).
  • JW Marriott Houston Downtown has a spa and a health club.
9.0.Superb.
  • 10.0.Exceptional

    Such an amazing experience. Staff was friendly, yet professional. Room was clean and the staff performed safe practices to prevent Covid.

    Elizabeth, 1 night trip, Mar 27, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice, but no frills hotel

    The hotel was nice. A little gloomy atmosphere in the small lobby. Parking was somewhat frustrating since it was valet and there was less than 4 car length sidewalk room to drive in before they take your car. I can't imagine what nightmare it must be to have to drive up behind multiple cars for an event. It took us about 20 minutes to get our car driven up out of parking lot on a quiet Saturday morning. The spa was nice, nothing fancy. Overall the hotel's location is it's selling point in the heart of Downtown Houston.

    1 night family trip, Mar 19, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not a vacation hotel

    I’m disappointed in this JW Marriott. We were looking forward to a cool/nice hotel for a couple nights while visiting family in Houston. We are Marriott Bonvoy members and have never had issues with Marriott. Best option to park was valet, it was cheapest option at around $40 a night, and it was a huge hassle. Long waits both coming and going. The lobby is kinda boring but clean. Staff was ‘ok’, not rude but not as welcoming as others. Our room had empty potato chip bags and what looked like m&ms in the closet. No place to buy sundries (for Diet Coke I had to go to bar). We will not stay there again.

    Mark, 2 night trip, Mar 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A five-star hotel with a three-star restaurant

    My rating of 10 is for the hotel only (notes on the restaurant at the end). It was FABULOUS. My room (I upgraded to the Superior) was exactly as pictured and was closer to what I would expect in a 5-star hotel. It was large, comfortable, and quiet. The hotel staff members were warm and professional, and I was very impressed that most of the amenities were available, given the pandemic and the recent weather conditions in Texas. That said, the restaurant (Main Kitchen) was a bit disappointing. The food was OKAY but not at all on par with the other 5-star elements of the hotel. During my breakfast on Sunday, it was clear that the restaurant staff was inexperienced and too small. Service was slow and not up to par (wrong orders, long waits for beverages, missing silverware, etc). Honestly, it seems like they didn't realize that the restaurant was going to be as busy as it was. This is probably a good problem to have right now. I hope they are able to better prepare as business picks up again!

    Jasmine, 2 night trip, Mar 5, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice spot

    The staff was friendly...Ed the bartender was amazing putting his own twist on drinks, close to a lot of restaurants

    Ernest, 2 night family trip, Mar 3, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great Stay. No Complaints

    Amazing place to stay. The entire staff went above and beyond for my family and could not say anymore than exceptional. Would recommend the hotel to anyone.

    Chad, 1 night family trip, Jan 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay, Great Staff.

    Upon arrival, we were greeted by the doormen. You can see their smiles from under their face masks. The front desk accommodated us quickly. Check in was a breeze. They really made us feel like family. My stay was SAFE, clean, and wonderful. The food & drinks are amazing at 806 lounge & the Room service was quick and tasty. Thank you.

    1 night trip, Jan 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Absolutely beautiful hotel- it was such a treat! The room felt like relaxing spa. This trip was the first time I refused to leave until checkout time!

    1 night romance trip, Dec 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The quality you would expect at a JW Marriott!

    What you would expect from a JW. The staff was friendly and efficient, the room was clean and sufficient, and the lobby was pleasant. Parking was a bit tricky, and I found it cheaper to park in the garage around the corner. The valet is open, but a bit pricy. But no complaints, had a very nice stay!

    Michael, 1 night trip, Dec 11, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Houston Marriott downtown

    Great hotel and friendly staff. Got upgraded which was amazing. But the pillows were a little too soft for my liking. Doesnt change the fact that the hotel was amazing and in a great location.

    1 night trip, Dec 4, 2020

    Verified Hotels.com guest review

See all 364 reviews