See all properties

Choose dates to view prices

Hotel Universal Murcia

Photo gallery for Hotel Universal Murcia

Standard Twin Room | 20 bedrooms, desk, laptop workspace, blackout curtains
Standard Twin Room | 20 bedrooms, desk, laptop workspace, blackout curtains
Deluxe Double Room | 20 bedrooms, desk, laptop workspace, blackout curtains
Standard Twin Room | 20 bedrooms, desk, laptop workspace, blackout curtains
Standard Twin Room | 20 bedrooms, desk, laptop workspace, blackout curtains

Overview of Hotel Universal Murcia

Hotel Universal Murcia

1.0 star property
Hotel with restaurant, near Museum of Sciencie and Water
6.4 out of 10 Good
6.4/10 Good

118 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Calle Cartagena, 21, Murcia, Murcia, 30002
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Library
  • Computer station
For families
  • 20 bedrooms
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

Getting around

  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive
  • Murcia del Carmen Station - 9 min walk
  • Murcia (XUT-Murcia del Carmen Train Station) - 9 min walk
  • Archena-Fortuna Station - 24 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Confitería y Pastelería Espinosa - 3 min walk
  • Cafe Helado y Caliente - 4 min walk
  • Restaurante Casa Pacoche - 1 min walk
  • Las Acelgas - 2 min walk
  • Terraza Tornasol - 7 min walk
Map

About this property

Hotel Universal Murcia

A great choice for a stay in Murcia, Hotel Universal Murcia features an airport shuttle. Guests can visit the health club for a workout or grab a bite to eat at Casa Pacoche, which serves local cuisine. Other highlights include a bar/lounge, a sauna and a snack bar/deli.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • On-site valet parking (EUR 14 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage
  • Free off-site parking within 33 ft; booking required
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Health club
  • Sauna

Accessibility

  • Lift

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • 20 bedrooms
  • Blackout curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Casa Pacoche – This restaurant specialises in local cuisine. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 9 for adults and EUR 6 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 13.5 per night

Parking

  • Valet parking costs EUR 14 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Does Hotel Universal Murcia offer free cancellation for a full refund?
Yes, Hotel Universal Murcia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Universal Murcia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Universal Murcia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal Murcia?
Yes. Valet parking costs EUR 14 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Universal Murcia?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Universal Murcia?
You can check in starting at 2 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Universal Murcia?
No, this hotel doesn't have a casino, but Real Casino Murcia (10-min walk) is nearby.
What is there to do at Hotel Universal Murcia and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy amenities such as a sauna, a health club and access to a nearby health club.
Are there restaurants at or near Hotel Universal Murcia?
Yes, Casa Pacoche offers local cuisine.
What's the area around Hotel Universal Murcia like?
Hotel Universal Murcia is a short 9-minute walk from Murcia del Carmen Station and 7 minutes' walk from Murcia City Hall.

Reviews

6.4

Good

7.1/10

Cleanliness

6.5/10

Staff & service

6.0/10

Amenities

5.9/10

Property conditions & facilities

6.7/10

Eco-friendliness

Reviews

8/10 Very good

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marek, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sharon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good locación
Jorge, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel
It is a good hotel well located in the city. The staff was helpful and friendly.
Wesley, 2-night trip
Verified Hotels.com guest review

2/10 Poor

the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Had everything you needed The pictures didn't quite match the reality though
4-night trip
Verified Expedia guest review

10/10 Exceptional

Good center location
Great location, easy access
3-night trip
Verified Hotels.com guest review

8/10 Very good

Night in Murcia
It was a standard stay with friendly staff and good location.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Very budget hotel
The towels had a strange unpleasant smell. The air conditioning was a trickle of air that we could not control , so it was hot and stuffy during the night. WiFi instructions were not only complicated although only in Spanish, so impossible to use. Overall not very impressed although this was a budget hotel although we do think if the hotel advertises a service then they should supply these services. We would not return again.
Stephen, 1-night romance trip
Verified Hotels.com guest review