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The Ritz-Carlton, Almaty

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When you stay at The Ritz-Carlton, Almaty, you'll be within a 10-minute drive of National Museum of Kazakhstan and Almaty Central Stadium. You can visit the spa to be pampered with deep-tissue massages, body wraps, or hydrotherapy, and Seven, one of 2 restaurants, serves Mediterranean cuisine and is open for dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
$478 nightly
The total price is $555
Aug 29 - Aug 30
Total with taxes and fees

Why we love this property

Work and play paradise
This central hotel boasts business facilities for productivity. Guests can relax with spa services and round-the-clock room service after work.
Dining diversity
The hotel boasts 2 restaurants featuring Mediterranean and international cuisine. A cafe and bar await, plus vegan and vegetarian options, including breakfast.
Pool perfection
The luxury hotel boasts an indoor pool area with comfortable loungers, perfect for a refreshing swim in style any time of the year.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Club Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of mountains through large windows.

Club Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Grand Suite, 1 Bedroom

A high-rise apartment with a city view, two sofas, a coffee table, a TV, and a small desk.

Grand Suite, 1 Bedroom

  • City view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a lamp, a chair, and a view of the city.

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Bedroom, Mountain View

A modern hotel room with a large window offering a mountain view, a sofa, a coffee table, and a TV.

Executive Suite, 1 Bedroom, Mountain View

  • Mountain view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Elite Room, 1 King Bed, Corner (View)

A hotel room with a large bed, a TV on a wooden dresser, a chair, and a view of mountains through large windows.

Elite Room, 1 King Bed, Corner (View)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, and a view of mountains through large windows.

Deluxe Room, 2 Double Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Club Room, 2 Double Beds, Mountain View

A hotel room with a large bed, a desk with a TV, a chair, and a view of mountains through large windows.

Club Room, 2 Double Beds, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a view of mountains through large windows.

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, City View

A modern hotel room with a large window offering a city view, a beige sofa set, a round coffee table, and a desk with a chair.

Junior Suite, 1 King Bed, City View

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Elite Room, 2 Double Beds, Corner

A hotel room with two beds, a desk, a chair, and a TV.

Elite Room, 2 Double Beds, Corner

  • Mountain view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom

A spacious hotel room with a large bed, a seating area, and a view of the city.

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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9.8 out of 10, Exceptional, 6 reviews
$193 nightly
The price is $224
Aug 23 - Aug 24
Total with taxes and fees
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About the neighborhood

Map
Esentai Tower, 77/7 Al Farabi Avenue, Almaty, 050040

What's nearby

  • Almaty Central Stadium - 3 min drive - 3.1 km
  • Kazakhstan Museum of Arts - 3 min drive - 3.5 km
  • Kasteev State Museum of Arts - 3 min drive - 3.5 km
  • Botanical gardens - 4 min drive - 2.3 km
  • Zenkov Cathedral - 5 min drive - 5.4 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 31 min drive
  • Almaty Station - 21 min drive
  • Train station pick-up (surcharge)

Restaurants

  • ‪J.Z. Peking Duck - ‬13 min walk
  • ‪Mamma Mia - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Sky Lobby Bar & Lounge - ‬1 min walk
  • ‪Janym Soul - ‬20 min walk

About this property

The Ritz-Carlton, Almaty

  • When you stay at The Ritz-Carlton, Almaty, you'll be within a 10-minute drive of National Museum of Kazakhstan and Almaty Central Stadium. You can visit the spa to be pampered with deep-tissue massages, body wraps, or hydrotherapy, and Seven, one of 2 restaurants, serves Mediterranean cuisine and is open for dinner. An indoor pool, a bar/lounge, and a 24-hour fitness center are other highlights at this luxurious hotel.

At a glance

DONE

Hotel size

    • 145 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:30 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
DONE

Children

    • Children aged 5 and younger eat free breakfast
DONE

Pets

    • Pets allowed (up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (KZT 5000 per stay)
    • Wheelchair-accessible parking on site
    • Limited self and valet parking on site
    • Free offsite parking within 1640 ft
DONE

Transfers

    • Train station pick-up available 24 hours*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's menu

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Ski area nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center (10330 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • 24-hour fitness center
  • An indoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 41
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Toilet grab bar height (inches): 33
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 55-inch LED TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area
  • Heated floors

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Mobile key entry
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Seven - This fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Vista - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sky Bar and Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours. Open daily.
Chocolate Shop - This coffee shop serves light fare only. Open daily.
Terrace 77 - Onsite diner. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by these third-party sustainability certification schemes: Bioscore Sustainability and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately KZT 29000 for adults and KZT 14500 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 20000 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of KZT 60000 per pet (may vary based on length of stay)

Parking

  • Valet parking costs KZT 5000 per stay

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Almaty Ritz-carlton
Ritz-carlton Almaty
Ritz-carlton Hotel Almaty
Ritz-Carlton Almaty Hotel
The Ritz carlton Almaty
The Ritz-Carlton, Almaty Hotel
The Ritz-Carlton, Almaty Almaty
The Ritz-Carlton, Almaty Hotel Almaty

Frequently asked questions

Does The Ritz-Carlton, Almaty offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Almaty does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Almaty?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Almaty?

Yes, pets are welcome, with a maximum weight of 22 lbs per pet. There's a charge of KZT 60000 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Ritz-Carlton, Almaty?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at The Ritz-Carlton, Almaty?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at The Ritz-Carlton, Almaty?

No, this hotel doesn't have a casino, but Casino Zodiak (6-min drive) is nearby.

What is there to do at The Ritz-Carlton, Almaty and nearby?

During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for cycling and hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Almaty also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near The Ritz-Carlton, Almaty?

Yes, there are 2 onsite restaurants, featuring Mediterranean cuisine.

What's the area around The Ritz-Carlton, Almaty like?

The Ritz-Carlton, Almaty puts you in Bostandyk District, in the heart of Almaty. Popular attractions include Shymbulak Ski Resort, which is 15 minutes away by car.

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