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The Ritz-Carlton, Almaty, Almaty

5 stars5 stars
Esentai Tower, 77/7 Al Farabi AvenueAlmaty050040Kazakhstan, 800-491-6126
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Outstanding4.7 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Amenities
Great amenities
18See all 18 Hotels.com reviews
From 277 reviewsTripAdvisor Traveller Rating

The Ritz-Carlton, Almaty, Almaty

Hotel Info: 866-539-8117

from $193
  • Deluxe Room
  • Executive Suite
  • Club Room
  • Club Suite
  • Room, 1 King Bed, Mountain View, Corner

At a glance

Key facts

Hotel size

  • This hotel has 145 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one *

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

  • Up to 10 kg

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free self parking (limited)

  • Valet parking *

  • Free nearby parking

Also known as

  • Almaty Ritz-carlton
  • Ritz-carlton Almaty
  • Ritz-carlton Hotel Almaty

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs KZT 2000 per stay

Rollaway beds are available for KZT 7812 per stay

Full breakfast is offered for an extra charge of KZT 12000 per person (approximately)

Pets are allowed for an extra charge of KZT 45000 per pet, per night

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 4
  • Meeting rooms 4
  • Conference space size (feet) - 10330
  • Conference space size (meters) - 960
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Children under 16 years old are not allowed in the spa without adult supervision.

Dining

LT Bar & Grill - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

All Day Restaurant - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.

The Ritz-Carlton, Almaty, Almaty’s small print

Also known as

  • Almaty Ritz-carlton
  • Ritz-carlton Almaty
  • Ritz-carlton Hotel Almaty

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Children under 16 years old are not allowed in the spa without adult supervision.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs KZT 2000 per stay

Rollaway beds are available for KZT 7812 per stay

Full breakfast is offered for an extra charge of KZT 12000 per person (approximately)

Pets are allowed for an extra charge of KZT 45000 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Ritz-Carlton, Almaty, Almaty

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