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Sofitel Dubai Downtown, Dubai

5-star5 stars
Sheihk Zayed Road, Downtown Dubai, Dubai, United Arab Emirates

Luxury hotel with full-service spa, connected to a shopping center, near Emaar Square
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 4,431 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Room
Great room
Breakfast
Tasty breakfast
WiFi
Good internet service

Sofitel Dubai Downtown, Dubai

from $98
  • Luxury Room, 1 King Bed (Club Millesime Access)
  • Junior Suite, View (BURJ KHALIFA VIEW, Club Access)
  • Club Suite, View (Opera, BURJ KHALIFA VIEW, Millesime)
  • Luxury Room, 1 King Bed
  • Club Suite (Prestige, Club Millesime)
  • Luxury Room, 1 King Bed (Burj Khalifa View)
  • Presidential Suite (Burj Khalifa view, Club Millesime)
  • Luxury Room, 2 Twin Beds
  • Luxury Room, 1 King Bed, City View (Burj Khalifa View - Club millesime)
  • Luxury Room (Burj Khalifa view, Club Millesime)
  • Luxury Room, 1 King Bed (Coastline View)
  • Suite, 2 Bedrooms (Downtown Suite - Airport Transfer)
  • Family Room (Luxury)
  • Room

What’s around Sofitel Dubai Downtown, Dubai

Top spots nearby

Recommended by this property

  • Emaar Square (3-minute walk)
  • Dubai Opera (5-minute walk)
  • Burj Khalifa (6-minute walk)
  • Dubai Fountain (9-minute walk)
  • City Walk (11-minute walk)
  • KidZania (11-minute walk)
  • Dubai Mall (11-minute walk)
  • Dubai International Financial Centre (18-minute walk)

Getting around

  • Dubai (DXB-Dubai Intl.) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 33 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 18 min walk
  • Financial Centre Station - 28 min walk
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free valet parking

Offsite

  • Free area shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of outdoor pools - 2
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Playground on site
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14956
  • Conference space size (meters) - 1389
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Wakame - This theme restaurant specializes in Asian cuisine. Open daily.

Mosaic Pool and Lounge - This bar is located by the pool. Open daily.

Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

Sofitel Dubai Downtown, Dubai’s small print

Also known as

  • Sofitel Dubai Downtown
  • Sofitel Hotel Dubai Downtown
  • Sofitel Dubai Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Rollaway beds are available for AED 240.0 per night

Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 794 reviews

Exceptional 10.0
Great experience
I have only one word for everything AWESOME . This is gonna be my permanent stay whenever I visit Dubai.
Asim, usBusiness trip
Poor 2.0
Hotel is full of scammers.
We are so disappointed with their customer service. They charged us fully for the hotel stay when we had already cancelled the reservation. Staff was very rude and not helpful. I am going to dispute their charge 100%
Pansy, usRomance trip
Good 6.0
Nice hotel bad service.
Bad experience at check-in. When I asked for the manager to call me to discuss my dissatisfaction I never received a call, clearly they didn’t care about an unhappy customer The hotel is certainly comfortable enough and the room was very nice. I have no complaints about the hotel facilities just the poor service. Perhaps it was a one-off however I doubt it. There are far too many good hotels in Dubai for me to consider returning to this one.
Ian, usBusiness trip
Very Good 8.0
Staffs very helpful. Great location and metro right beside the hotel .
Joy, usRomance trip
Exceptional 10.0
A superb address in Dubai.
A superb experience with staff who make it their business to exceed expectations. We paid extra to access the Millenium Club and thought it was well worth it. Abdul in the club was efficient and amiable. We had a problem with the room and management and staff resolved it quickly.
Ronald, usRomance trip

Sofitel Dubai Downtown, Dubai

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