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Grandis Hotel

Overview of Grandis Hotel

Grandis Hotel

4.0 star property
4-star hotel in Downtown Kota Kinabalu with outdoor pool and restaurant

8.6/10 Fabulous

846 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Suria Sabah Shopping Mall, 1A Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, 88000

Room options

About this area

What's nearby

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 12 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 9 min drive
  • Tanjung Aru Station - 5 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Coffee Bean & Tea Leaf - 4 min walk
  • Little Italy - 4 min walk
  • Fatty kee - 5 min walk
  • Nishiki Japanese Restaurant - 5 min walk
  • El Centro - 6 min walk

About this property

Grandis Hotel

A great choice for a stay in Kota Kinabalu, Grandis Hotel features an airport shuttle and a rooftop terrace. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a children's pool. Fellow travelers like the bar and nearby shopping.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 48 per person (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 130.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grandis Hotel
Grandis Hotel Kota Kinabalu
Grandis Kota Kinabalu
Hotel Grandis
Hotel Grandis Kota Kinabalu, Sabah
Grandis Hotel Hotel
Grandis Hotel Kota Kinabalu
Grandis Hotel Hotel Kota Kinabalu

Frequently asked questions

Does Grandis Hotel offer free cancellation for a full refund?
Yes, Grandis Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grandis Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grandis Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grandis Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grandis Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Grandis Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grandis Hotel?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Grandis Hotel and nearby?
Grandis Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Grandis Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Coffee Bean & Tea Leaf (4-min walk), Little Italy (4-min walk), and fatty kee (5-min walk).
What's the area around Grandis Hotel like?
Grandis Hotel is in Downtown Kota Kinabalu, a short 4-minute walk from Suria Sabah Shopping Mall and 2 minutes' walk from Jesselton Point Ferry Terminal. The local area is considered walkable as well as being good for shopping.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

8/10 Very Good

Good hotel with good value especially with free breakfast and dinner. Furniture were bit old but comfortable. Spacious family room.
Hwa Feng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, but eat somewhere else
Good location and pool. Clean room, nice shower. Food was terrible.
Sara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay at Grandis
Wonderful location, right next to the mall and connected to the hotel. Was given a partial seaview and room is big and spacious. Aircon is not that strong though.
Merlyn Melissa, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Mohammad redzuan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ujai, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is easy to find and is attached to a very large shopping centre.
Ella, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Near to Jesselton Ferry Terminal, so it's convenient for those taking the ferry service to Tunku Abdul Rahman Marine Park.
Tuck Weng, 2-night family trip
Verified Expedia guest review

6/10 Good

Wiated 2 hours for check in as room was not ready ar 3.30pm. Housekeeping was terrible. Did not wash the cups/spoon/no did not replenish toiletries/did not change bath towels. Front office werent professional in handling guests.
Razali Bin, 4-night family trip
Verified Expedia guest review

4/10 Fair

Mujahidin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jennedy, 1-night trip
Verified Expedia guest review