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Grandis Hotel

Photo gallery for Grandis Hotel

Exterior
Exterior
Deluxe Room, City View | In-room safe, blackout drapes, iron/ironing board
Dining
Lobby

Overview of Grandis Hotel

Grandis Hotel

4.0 star property
4-star hotel in Downtown Kota Kinabalu with outdoor pool and restaurant
8.6 out of 10 Fabulous
8.6/10 Fabulous

853 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Suria Sabah Shopping Mall, 1A Jalan Tun Fuad Stephens, Kota Kinabalu, Sabah, 88000
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
For families
  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Kota Kinabalu
  • Jesselton Point Ferry Terminal - 1 min drive
  • Suria Sabah Shopping Mall - 2 min drive
  • Imago Shopping Mall - 5 min drive
  • Sutera Harbour - 5 min drive
  • 1Borneo Hypermall - 8 min drive

Getting around

  • Kota Kinabalu Intl. Airport (BKI) - 9 min drive
  • Tanjung Aru Station - 5 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sushi Tei - 5 min walk
  • Café on Fifty5 - 4 min walk
  • Sushi Zanmai - 6 min walk
  • The Crab House Seafood Restaurant - 5 min walk
  • Kenny Rogers Roasters - 5 min walk
Map

About this property

Grandis Hotel

A great choice for a stay in Kota Kinabalu, Grandis Hotel features an airport shuttle (available 24 hours) and a rooftop terrace. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features of this upscale hotel include an outdoor pool, a poolside bar, and a children's pool. Fellow travelers like the bar and nearby shopping.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 188 rooms

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Shopping mall on site
  • Banquet hall

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path to elevator
  • Low-height counter/sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 48 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 130.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector and a security system on site.
This property accepts credit cards, debit cards and cash.

Also known as

Grandis Hotel
Grandis Hotel Kota Kinabalu
Grandis Kota Kinabalu
Hotel Grandis
Hotel Grandis Kota Kinabalu, Sabah
Grandis Hotel Hotel
Grandis Hotel Kota Kinabalu
Grandis Hotel Hotel Kota Kinabalu

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Grandis Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grandis Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grandis Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Grandis Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Grandis Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grandis Hotel?
You can check in from 3 PM - anytime. Check-out time is noon.
What is there to do at Grandis Hotel and nearby?
Grandis Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Grandis Hotel?
Yes, there's an onsite restaurant.
What's the area around Grandis Hotel like?
Grandis Hotel is in Downtown Kota Kinabalu, a short 2-minute walk from Jesselton Point Ferry Terminal and 4 minutes' walk from Suria Sabah Shopping Mall. The local area is considered walkable as well as being good for shopping.

Reviews

8.6

Fabulous

8.7/10

Cleanliness

8.5/10

Staff & service

8.2/10

Amenities

8.5/10

Property conditions & facilities

7.7/10

Eco-friendliness

Reviews

10/10 Exceptional

Fadhilah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nurawlia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel with good value especially with free breakfast and dinner. Furniture were bit old but comfortable. Spacious family room.
Hwa Feng, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay, but eat somewhere else
Good location and pool. Clean room, nice shower. Food was terrible.
Sara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay at Grandis
Wonderful location, right next to the mall and connected to the hotel. Was given a partial seaview and room is big and spacious. Aircon is not that strong though.
Merlyn Melissa, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Mohammad redzuan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ujai, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is easy to find and is attached to a very large shopping centre.
Ella, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Near to Jesselton Ferry Terminal, so it's convenient for those taking the ferry service to Tunku Abdul Rahman Marine Park.
Tuck Weng, 2-night family trip
Verified Expedia guest review

6/10 Good

Wiated 2 hours for check in as room was not ready ar 3.30pm. Housekeeping was terrible. Did not wash the cups/spoon/no did not replenish toiletries/did not change bath towels. Front office werent professional in handling guests.
Razali Bin, 4-night family trip
Verified Expedia guest review