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The Swan Hotel

Overview of The Swan Hotel

The Swan Hotel

4.0 star property
4-star hotel in Staines with restaurant and bar/lounge
The price is $110
Price available on 1/29/2023

9.0/10 Superb

261 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
  • Restaurant
Map
The Hythe, Staines, England, TW18 3JB

Room options

About this area

What's nearby

  • On the riverwalk
  • Thames River - 1 min drive
  • Windsor Castle - 11 min drive
  • LEGOLAND® Windsor - 21 min drive
  • Hampton Court Palace - 15 min drive
  • Lapland UK - 26 min drive
  • Twickenham Stadium - 29 min drive

Getting around

  • Heathrow Airport (LHR) - 21 min drive
  • Gatwick Airport (LGW) - 42 min drive
  • London City Airport (LCY) - 55 min drive
  • Egham Station - 4 min drive
  • Chertsey Station - 6 min drive
  • Staines Station - 16 min walk

Restaurants

  • Momo - 5 min walk
  • The George - 5 min walk
  • Sushi Nara - 5 min walk
  • The Town Hall - 5 min walk
  • Nostrano Lounge - 7 min walk

About this property

The Swan Hotel

When you stay at The Swan Hotel, you'll be within a 15-minute drive of Windsor Castle. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this upscale hotel include a terrace and a garden. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, German, Hungarian, Italian, Maltese, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 11 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3 PM - 9:30 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 9:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills

Traveling with children

  • Children's menu

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Upper floors accessible by stairs only

Languages

  • English
  • German
  • Hungarian
  • Italian
  • Maltese
  • Polish

Room amenities

Be entertained

  • Television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

The Swan - This pub specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fees & policies

Pets

  • Pets are allowed for an extra charge of GBP 25 per pet, per stay

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

Frequently asked questions

Does The Swan Hotel offer free cancellation for a full refund?
Yes, The Swan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Swan Hotel?
As of Jan 25, 2023, prices found for a 1-night stay for 2 adults at The Swan Hotel on Jan 29, 2023 start from $110, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Swan Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Swan Hotel?
Yes, pets are welcome. There's a charge of GBP 25 per pet, per stay.
Is parking offered on site at The Swan Hotel?
Sorry, there's no onsite parking at The Swan Hotel.
What are the check-in and check-out times at The Swan Hotel?
You can check in from 3 PM - 9:30 PM. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Swan Hotel and nearby?
The Swan Hotel has a garden.
Are there restaurants at or near The Swan Hotel?
Yes, The Swan offers alfresco dining and international cuisine. Nearby restaurants include Momo (5-min walk), The George (5-min walk), and Sushi Nara (5-min walk).
What's the area around The Swan Hotel like?
The Swan Hotel is located on the waterfront, a short 2-minute walk from Thames River and 4 minutes' walk from Thames Path. Travelers say this hotel is in a good location.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

8.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

2/10 Poor

Stolen headphones by staff. Poor food.
I entered the room, the balcony door was left wide open so the room was freezing cold with a duplex Heater left in to warm it... Went to dinner. Served a tough steak, got corn on the side, when I brought it to attention it was FRIDGE cold, he laughed and saidnskrry about that and still charged me despite it not been eaten. Dessert and chips were nice. I left my brand new earphones in the room. Rang up to say I left them there and can see with a GPS tag they're still there despite been told housekeeping couldn't find them. The next day they moved literally around the corner to what is extremely likely a staff members house as why would a guest book a room there if he or she lives behind the hotel. Even if room was cleaned the housekeeping would've seen it on my bedside. I can't recommend this place and will be highlighting it with my local business to blacklist this place if my headphones aren't returned soon.
Anthony, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Right by the river, great views. Such promise... Private party in swing which was extremely noisy. Good quality tea and coffee bags, etc. Coffee machine too - some would love. Small room with uneven floor, quirky but difficult to negotiate in the night! Good general decor yet window and frames grimy and dirty. Generally, style over substance. Just felt a need for some supervision and care for detail. Breakfast mediocre. Expensive.
Pauline, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is a super location, alongside the Thames river, great pub and restaurant. Hotel very quaint and well mantained
Christine, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Location is great for departure from Heathrow.
john, 1-night trip
Verified Expedia guest review

2/10 Poor

Bad hotel
Full of insects,spiders and bugs. The bathroom stunk and there was rust all on the shower tray. The toilet was stained with brown marks. And they done nothing to help remove all the insects flying around. The noise was so loud as it was a pub there were people outside past 11pm. But they rushed to use a hoover to hoover the bugs as it would wake the guests…even though the noisy pub people were able to keep us up until midnight.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing breakfasts and beautiful location
Wonderful location on the river and lovely old building. Rooms are beautifully decorated and the beds comfy with high quality sheets and pillows. I slept so well! The pub serves brilliant bar food and the restaurant is top class. Highlight - amazing breakfast! The eggs benedict was perfect
Jane, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Traditional riiverside hotel. Enviable quiet location but close to centre of town.
Bryan, 1-night trip
Verified Expedia guest review

8/10 Very Good

GRAHAM, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Floor was too noisy when walking, bathroom room wasn’t good.
Sreedharan Nair, 1-night romance trip
Verified Expedia guest review