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All properties in Balok, Malaysia
1 room, 2 adults

Samsuria Beach Resort & Residence, Balok

4-star4 stars
Great for familiesThis property has good facilities for families.
Jalan Sungai Ular Damai 1, Balok, Pahang, 26080, Malaysia

Upscale Balok condo with kitchenette, balcony
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 147 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Beach
Beautiful beach
Cleanliness
Could use a good cleaning
Food
Food could be better
Location
Location is ok

Samsuria Beach Resort & Residence, Balok

from $40
  • Suite, 1 Bedroom (Apartment)
  • Suite, 2 Bedrooms (Apartment)
  • Suite, 3 Bedrooms (Apartment)
  • Penthouse

What’s around Samsuria Beach Resort & Residence, Balok

Landmarks

  • Cherating Beach - 7.2 mi / 11.5 km
  • Bukit Cerung Kelubi - 3.3 mi / 5.3 km
  • Bukit Pintu Gerbang - 7.6 mi / 12.3 km
  • Natural Batik Factory - 9 mi / 14.4 km
  • Cherating Turtle Sanctuary - 10 mi / 16.1 km
  • Bukit Jelutung - 10.4 mi / 16.7 km
  • Pantai Cherating - 10.8 mi / 17.4 km
  • Bukit Geliga Besar - 12.7 mi / 20.5 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 37 min drive

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-5 PM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
Working away
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Designated smoking areas
Accessibility
  • Disabled parking
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Things to enjoy
  • Separate dining area
  • Separate living room
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchenette
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Shallots - This restaurant specializes in international cuisine and serves breakfast and dinner.

Breeze - This beachfront bar serves light fare only.

Samsuria Beach Resort & Residence, Balok’s small print

Also known as

  • Samsuria
  • Samsuria & Condominium Balok
  • Samsuria Beach Resort & Residence Balok
  • Samsuria Beach Resort & Residence Condominium resort
  • Samsuria Beach Resort & Residence Condominium resort Balok
  • Samsuria Beach
  • Samsuria Beach Residence
  • Samsuria Beach Residence Balok
  • Samsuria Beach Residence Condo
  • Samsuria Beach Residence Condo Balok
  • Samsuria Beach Resort Balok
  • Samsuria Beach Resort
  • Samsuria Beach Balok

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.2 From 24 reviews

Good 6.0
Disappointed
Disappointed with the rep respond. I was left one of my tshirt at the wardrobe. I realised after few hours and had call them. The respond was so bad. This is not cooperative and really not recommended.
Masnahwi, my1 night business trip
Poor 2.0
Bed bugs!
Very bad in cleanliness..Caught by bed bugs..Back home got to visit doctor only can reduce itchiness
Eric, gbOther trip
Fair 4.0
They charge my stay twice the amount - means double charged - They should have only taken my cash deposit instead of having my debit card charged twice and now it will take me approx. 4 weeks to get the money back. They Really screwed on this part
Roslinda, as2 night business trip
Good 6.0
Filthy
This hotel has potential: it's right on the beach, and relatively near (as long as you have a car) to great natural areas. The rooms are of a good size, the pool is excellent (albeit the pool area is slightly run-down with several broken and loose tiles), the Breeze beach bar is fun and relaxed. HOWEVER: what REALLY lets this place down is the housekeeping. On arrival, we had to call reception to bring us toilet rolls and empty the bin from the previous guests (we had to repeat this every time we needed more toilet rolls). WORSE still was the cleanliness of the rooms - I have no idea whether any cleaning was done prior to our visit, but the place was absolutely filthy. So bad in fact that we could see "clean me" writing from the previous guests in the mirror! Cracked paint, grime around the bath, limescale covered taps falling away from the wall, ... We would have moved on if there had been any other hotels in the vicinity. Avoid - until this hotel takes hygiene and cleanliness seriously.
Ian, gb2 night family trip
Very Good 8.0
Adequate
Spacious 1 bedroom apartment that needs a little maintenance unfortunately. Easy access to deserted beach which was great for long walks
au1 night romance trip

Samsuria Beach Resort & Residence, Balok

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