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Hotel City Heart Premium

Overview of Hotel City Heart Premium

Hotel City Heart Premium

3.5 star property
Central Chandigarh hotel with 2 restaurants, connected to a shopping center
The price is $37
Price available on 2/10/2023

15 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Bathtub
Map
SCO 202-203-204, Chandigarh, Punjab, 160022

Room options

About this area

What's nearby

  • Heart of Chandigarh

Getting around

  • Chandigarh (IXC) - 39 min drive
  • Shimla (SLV) - 29.3 miles/47.1 km
  • Chandigarh Station - 19 min drive
  • Free airport pick-up

Restaurants

  • Hot Millions - 6 min walk
  • Indian Coffee House - 8 min walk
  • Jullundur hotel - 11 min walk
  • Brother's Amritsari Kulcha Hub - 13 min walk
  • Aja - fresh grilled healthy - 14 min walk

About this property

Hotel City Heart Premium

Hotel City Heart Premium features free airport pick-up service (available 24 hours), a nightclub, and a rooftop terrace. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers say good things about the helpful staff.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 33 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (INR 20 per night)
  • Wheelchair-accessible parking on site

Transfers

  • Free airport pickup on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Nightclub

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Fireplace

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Orchid Green - Onsite restaurant.
Flavours - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 200 per person (approximately)

Children & extra beds

  • Rollaway beds are available for INR 600.0 per stay

Parking

  • Secured self parking costs INR 20 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Heart Premium
City Heart Premium Chandigarh
Hotel City Heart Premium
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel
Hotel City Heart Premium Chandigarh
Hotel City Heart Premium Hotel Chandigarh

Frequently asked questions

Is Hotel City Heart Premium currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Hotel City Heart Premium?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Hotel City Heart Premium on Mar 3, 2023 start from $37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hotel City Heart Premium offer free cancellation for a full refund?
Yes, Hotel City Heart Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel City Heart Premium?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel City Heart Premium?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel City Heart Premium?
Yes. Self parking costs INR 20 per night.
Is airport shuttle service offered by Hotel City Heart Premium?
Yes, a free shuttle from the airport is available.
What are the check-in and check-out times at Hotel City Heart Premium?
You can check in starting at noon. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel City Heart Premium and nearby?
Hotel City Heart Premium has a nightclub and a garden.
Are there restaurants at or near Hotel City Heart Premium?
Yes, there are 2 onsite restaurants, featuring Indian cuisine. Nearby restaurants include Hot Millions (6-min walk), Indian Coffee House (8-min walk), and Jullundur hotel (11-min walk).
Does Hotel City Heart Premium have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Hotel City Heart Premium have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Hotel City Heart Premium like?
Hotel City Heart Premium is in the heart of Chandigarh, a short 1-minute walk from Sector 17 and 9 minutes' walk from Sector 17 Market.

Reviews

5.8

5.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Fair

Dissatisfied
Pros: Location and service staff attitude. Food quality is mostly good. Cons: cleanliness, outdated faucets and bathroom. Smelly bed. TV not working. A small issue but I was billed for a different dish than ordered. Entire hotel was plastered with posters to observe Covid appropriate behavior; it was even advertised that they take care of sanitization of the property but we found that indifferent attitude towards the pandemic throwing caution to winds. Overall I would not recommend this place but for some reason I found the place fully booked. I guess to each his own.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

Comfortable Stay in Chandigarh
We stayed at this hotel for only a couple of nights while visiting Chandigarh. The hotel was clean, and we really appreciated that there was a bathtub, and strong A/C. The location is near many stores for shopping, a movie theatre, and great coffee -- but also you can walk or take a short rickshaw to places like The Rock Garden, The Capitol Complex, The Rose Garden, etc. The staff were also helpful in getting us a taxi to the airport. I would recommend it!
Verified Hotels.com guest review

2/10 Poor

Bad reputation.
Payed parking. Very old and dirty. Below is night club. Asked for hair dryer which was huge like a vacuum cleaner. May 1960’s era.
Verified Hotels.com guest review

10/10 Exceptional

Nice
Verified Hotels.com guest review

8/10 Very Good

It was a very good,clean and lovely hotel to stay in.The food and service was excellent.Highly recommend for short trips in the city..
Mahidhar, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Good Location but disappointing stay
The overall room was average, but the sheets wer dirty and had holes, the towels were hard and scratchy. The bath, which we had been looking forward to, was so dirty and stained it was not usable, the toilet in our friends's room was broken and the shower could not be used unless hand held.
Verified Expedia guest review

6/10 Good

A
It was noce to stay on 3 days. Service staff needs change the attitute towards customer expectation and requirement
Verified Hotels.com guest review

4/10 Fair

Great potential, Great position but unclean
Very trendy, old hotel...nothing should be changed about its fittings, fixtures and décor. The whole place could be transformed over a weekend with a solid clean, new sheets and towels, and brighter, more lively staff. The position was good for what we needed to do (middle of city)
Verified Expedia guest review

6/10 Good

Decent, but not recommended
My overall stay was decent. The service of SOME employees was outstanding, however the hotel's level of cleanliness was absolutely disgusting. The bathroom towels, were disgusting, dirty and stained. The bedsheets seemed to be stale as well. Overall, the hotel has great potential but the food, cleanliness, and feel was lackluster. I would recommend to stay here only due to the convenience of the location, so if your looking for a good price, convenient location, this would work. However bring your own towels, and perhaps a pillowcase.
Verified Hotels.com guest review