All hotels in Playa de Palma, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Hotel Neptuno, Playa de Palma

4 stars
Calle Llaut 34Playa de PalmaMallorca07600Spain, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.1 / 5
Bar
Bar is awesome
Cleanliness
Clean
Food
Delicious food
WiFi
WiFi system needs upgrading
108See all 108 Hotels.com reviews
From 125 reviewsTripAdvisor Traveller Rating

Hotel Neptuno, Playa de Palma

Hotel Info: 866-539-8117

from $90
  • Double Room, Sea View
  • Double Room Single Use
  • Triple Room
  • Double Room, Partial Sea View
  • Double Room
  • Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 114 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Offsite

  • Area shuttle *

Also known as

  • Hotel Neptuno Playa de Palma
  • Neptuno Hotel
  • Neptuno Playa de Palma

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

Safes in guestrooms can be used for EUR 2.5 per day

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Golfing nearby
  • Outdoor pool
  • Children's pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Onsite venue - This buffet restaurant specializes in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Neptuno, Playa de Palma’s small print

Also known as

  • Hotel Neptuno Playa de Palma
  • Neptuno Hotel
  • Neptuno Playa de Palma

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A tax is imposed by the city and will be collected at the property. The seasonal tax is reduced by 50% from November 1st to April 30th, and after the 7th night of stay. Children under 16 years of age are exempt. For more details, please contact the property using the information on the reservation confirmation received after booking.

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

Safes in guestrooms can be used for EUR 2.5 per day

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 108 reviews

Hotel Neptuno, Playa de Palma
Good3.0 / 5
Rating Hotel Neptuno
Hotel was nice, but air conditioning could be improved. It wasn't working 24/7 and when it was working it never got really cold in the room. The lobby and breakfast area were not air conditioned at all. Breakfast was very good! Overall, a nice hotel but over priced.
6 night trip with friends
Hotel Neptuno, Playa de Palma
Fair2.0 / 5
Far from 4 star!!
Myself and my 8 yr oldarrived in the hotel in the afternoon from the airport. We were greeted by this initially confused receptionist and then he was quite nonchalant. He asked "how long you stay madam?" 3 times! I stated I had paid for a week and inquired if he had a problem and was told yes! He had a room but it was "not good" that was my room. To get a better room I'd have to pay on top of what I had paid.!! I looked at the room and it smelled like 100 cigs per day were smoked in it and it overlooked a big construction site. So I said I can't go into that room. So he said if you go to another hotel for a night I'll give you a nicer room. I had no option so we got into a taxi arrived to the other hotel and there was a problem!!! Adult only the receptionist from hotel neptuno hadn't noticedthat I was a single lady with child! Back into a taxi and back to the hotel. So what now miraculously a room is available! After an hour and a half of stress he says sorry!! The room was lovely however overlooking a Mega Park with music pumped all day and night. The food and service was good but I would be happy not to stay there again!
7 night family trip

See all reviews

Hotel Neptuno, Playa de Palma

Is the description of this hotel not correct? Tell us