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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Hanoi Royal Palace Hotel 2, Hanoi

4-star4 stars
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000, Vietnam

4-star hotel with restaurant, connected to the convention center, near St. Joseph's Cathedral
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
WiFi
Good internet service
Service
Fantastic service
Location
Great location
Amenities
Great amenities

Hanoi Royal Palace Hotel 2, Hanoi

from $23
  • Deluxe Double or Twin Room with Window
  • Deluxe Double Room, City View
  • Family Suite, 1 Double and 2 Single Beds, City View
  • Royal Suite, City View (2 Double and 1 Single Bed)
  • Premier Royal Suite City View
  • Royal Panorama Suite City View
  • Premium Suite Large Balcony City View
  • Family Room with Large Window

What’s around Hanoi Royal Palace Hotel 2, Hanoi

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate - 15 min walk
  • Hoan Kiem Lake - 16 min walk
  • Hanoi Opera House - 19 min walk
  • St. Joseph's Cathedral - 6 min walk
  • Hoa Lo Prison Museum - 7 min walk
  • Thang Long Water Puppet Theatre - 9 min walk
  • Ngoc Son Temple - 11 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 13 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Giap Bat Station - 7 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 9 floors

Check-in and check-out

  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • No parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library
  • Television in common areas
Languages Spoken
  • English
  • French
  • German
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Royal - This restaurant specializes in Vietnamese cuisine and serves breakfast and lunch.

Hanoi Royal Palace Hotel 2, Hanoi’s small print

Also known as

  • Hanoi Royal 2
  • Royal Palace Hotel 2 Hanoi
  • Royal Palace 2
  • Hanoi Royal Palace 2 Hanoi
  • Hanoi Royal Palace Hotel 2 Hotel
  • Hanoi Royal Palace Hotel 2 Hanoi
  • Hanoi Royal Palace Hotel 2 Hotel Hanoi
  • Hanoi Royal Hotel 2
  • Hanoi Royal Palace
  • Hanoi Royal Palace 2
  • Hanoi Royal Palace 2 Hotel
  • Royal Palace 2 Hanoi
  • Royal Palace 2 Hotel Hanoi
  • Royal Palace Hanoi Hotel
  • Royal Palace Hotel 2

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for USD 15.0 per night

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.8 From 1,980 reviews

Exceptional 10.0
Just amazing!
Where do I begin, the staff are so lovely. Jenny helped me arrange all my travel plans the day after I arrived to Hanoi and she did a fantastic job. I have not had to think about anything and all of the tours that she arranged for me were perfect (I spoke to other people who had been booked on the same tours who had paid almost double what I paid). To add to this, each time I arrived back to Hanoi the staff greeted me with hugs and were genuinely interested in how I had enjoyed my trip. I was also given an upgrade on the room, which was much more than I expected. Every little detail was taken care of, including little things like helping me with an international power adaptor, helping me to get my nails done, getting dinner for me if I arrived late in the evening... the list of things the staff will do to make your stay comfortable is endless. As a solo traveller, it is so nice to have wonderful staff who are willing to help and are genuinely happy to see you. What a pleasure it has been to have stayed with the team at the Royal Palace hotel 2. I can't recommend it highly enough!
us1 night family trip
Exceptional 10.0
Best place to stay in Hanoi
Amazing experience! Expectations exceeded!!! I don't usually write reviews but this time couldn't help myself. I've been traveling a lot in and out of Asia and Royal Palace easily found its way up to my list becoming no.1 place where I stayed so far. Honestly everything is top-notch, I don't have even a small complaint, the staff was proactive and extremely helpful with everything starting with changing our booking due to the reschedule of our trip, finding another hotel to shelter us for one night, booking our bus tickets to Sapa even tho we haven't booked the trip through their hotel, arranging a car to pick us up from the airport to even convince the tour operator to refund us 15$ as we heard some ppl in Halong Bay saying that they paid less for the same tour. They even called the travel agent representatives to come and discuss with us, showing us the receipts and everything. All the staff was exquisite and don't have enough words to describe how much they helped us with everything, answering instantly to all out inquiries, giving us a lot of recommendations and even preparing us a small breakfast to take away considering the fact that we left the hostel at 3AM. We felt really welcome and happy during our stay there, it was so comfortable knowing that we can rely on everyone so much. You can tell that they care a lot about their customers and that are making a lot of efforts to make everyone happy, money come on a second place.
Luong, gb4 night trip with friends
Exceptional 10.0
Clean and well located hotel!! Awesome Staff!
Since the moment we enter!! You feel welcome!! The staff would do everything to make your stay pleasant!! I read many reviews of being careful about booking tours with hotels, but we did it and was awesome!! They take care of everything!! Also we asked for couple local tips to eat as a local and try local dishes!! Great!! The room was clean and cozy!! Breakfast!! One of the best for the value!! Brief summary: great value for your money!! Will come back!!
Adam, gbFamily trip
Poor 2.0
Stay away from this hotel
-no car on arrival at airport even though airport tsfer had been arranged prior -room not avail so told we would have a diff room for the night then have to move rooms the next day when ours becomes avail. Then taken to lvl 7 room only to find it’s not ours(not even ready) and told to wait in stairwell while she worked out another room for us. Had to argue with them the next night as they wanted to try move us again the next day after that as they didn’t get around to doing it on our second day (we were nervous to even come back each night and find where our belongings had been moved too) -that night the staff tried entering our room with new guests checking in and giving them our room -breakfast is completely cold, staff serving bowls for them to take to kitchen to eat while guests have to wait behind them -safe doesn’t work -terrible noise from staff early hrs of morning, you are awake before daylight because of it -only good part is buildings location -hotel manager feels like he is scamming when talking to you or trying to book you a tour, don’t book with hotel -there are live electric wires hanging out everywhere in building -no power points in bathroom (how do you use hair dryer) -constant loud buzzing noise in bedroom (staff couldn’t find location of noise and offered no assistance to help ease it) -fairly sure staff use the spare rooms in building to sleep at night -spare beds & dirty sheets left for days in hallways -location is only thing good
Linda, au4 night trip
Exceptional 10.0
The staff is exceptional and always ready to go the extra mile to help out. The breakfast is the best we have had in nine months of travel. They offer a variety of food to satisfy diverse tastebuds, including the best ever caramel custard. We stayed in a couple different rooms and each was clean and comfortable, had hot water for the showers and reliable WiFi. The hotel is located in old town Hanoi, walking distance from the lake, restaurants and the old time shopping streets. Mr. Tommy booked excursions to Ha Long Bay and SaPa for us, and the staff coordinated the trips portal to portal, even taking us directly to the night train and meeting the train when we returned from SaPa. Thank you Royal Palace Hotel 2 for making our stay in Hanoi special.
Evan, us1 night family trip

Hanoi Royal Palace Hotel 2, Hanoi

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