Hanoi Royal Palace Hotel 2

Photo gallery for Hanoi Royal Palace Hotel 2

Primary image
Premium Suite Large Balcony City View | Terrace/patio
Premium bedding, memory-foam beds, minibar, in-room safe
Premier Royal Suite City View | Premium bedding, memory-foam beds, minibar, in-room safe
Royal Suite, City View (2 Double and 1 Single Bed) | Premium bedding, memory-foam beds, minibar, in-room safe

Overview of Hanoi Royal Palace Hotel 2

VIP Access

Hanoi Royal Palace Hotel 2

4.0 star property
4-star hotel with restaurant, connected to the convention centre, near Hoan Kiem Lake

9.0/10 Superb

36 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
  • Laundry facilities
The price is €48
Price available on 10/10/2022
95 Hang Bong Street, Old Quarter, Hoan Kiem District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour room service
  • Spa services
  • 24-hour business centre
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Library
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 8 min walk
  • Hanoi Opera House - 8 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Giap Bat Station - 7 min drive
  • Hanoi Railway Station - 13 min walk
  • Hanoi Long Bien Station - 17 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

About this property

Hanoi Royal Palace Hotel 2

4-star hotel in the heart of Old Quarter
Consider a stay at Hanoi Royal Palace Hotel 2 and take advantage of a round-trip airport shuttle, a terrace and a library. Treat yourself to a massage or other spa services. The on-site restaurant, Royal, features Vietnamese cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a 24-hour business centre.
Other perks include:
  • Train station pick-up service, tour/ticket information and a reception hall
  • A TV in the lobby, a 24-hour front desk and a lift
  • Karaoke, multilingual staff and a front desk safe
  • Guest reviews give top marks for the family-friendly amenities, central location and helpful staff
Room features
All guest rooms at Hanoi Royal Palace Hotel 2 have thoughtful touches, such as 24-hour room service and premium bedding, in addition to amenities, such as complimentary wireless Internet access and air conditioning.
Extra amenities include:
  • Children's slippers and cots/infant beds
  • Memory foam beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and bidets
  • 32-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, fridges and free tea bags/instant coffee


English, French, German, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 9 floors


  • Check-in time starts at 2 PM
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16


  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking


  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay free

What to do

  • Karaoke

Working away

  • 24-hour business centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Television in common areas
  • Spa services


  • Lift


  • English
  • French
  • German
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory-foam mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee


  • Daily housekeeping
  • In-room safe
  • Local maps

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include massages.


Royal – This restaurant specialises in Vietnamese cuisine and serves breakfast and lunch.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for an extra charge
  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.


Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Hanoi Royal Palace Hotel 2
Royal Palace Hotel 2
Hanoi Royal Palace 2
Royal Palace 2
Hanoi Royal Palace 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel
Hanoi Royal Palace Hotel 2 Hanoi
Hanoi Royal Palace Hotel 2 Hotel Hanoi

Frequently asked questions

Does Hanoi Royal Palace Hotel 2 offer free cancellation for a full refund?
Yes, Hanoi Royal Palace Hotel 2 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hanoi Royal Palace Hotel 2?
As of 3 October 2022, prices found for a 1-night stay for 2 adults at Hanoi Royal Palace Hotel 2 on 10 October 2022 start from €48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hanoi Royal Palace Hotel 2?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hanoi Royal Palace Hotel 2?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hanoi Royal Palace Hotel 2?
Sorry, there's no on-site parking at Hanoi Royal Palace Hotel 2.
Is an airport shuttle service offered by Hanoi Royal Palace Hotel 2?
Yes, an airport shuttle is available. The charge is USD 18 per vehicle one way.
What are the check-in and check-out times at Hanoi Royal Palace Hotel 2?
You can check in starting at 2 PM. Check-out time is noon. Contactless check-out is available.
What is there to do at Hanoi Royal Palace Hotel 2 and nearby?
Hanoi Royal Palace Hotel 2 has spa services.
Are there restaurants at or near Hanoi Royal Palace Hotel 2?
Yes, Royal offers Vietnamese cuisine. Nearby restaurants include Blackbird Coffee (3-min walk), Loading T (3-min walk) and Bún Bò Nam Bộ (3-min walk).
What's the area around Hanoi Royal Palace Hotel 2 like?
Hanoi Royal Palace Hotel 2 is in Old Quarter, a short 6-minute walk from St. Joseph's Cathedral and 8 minutes' walk from Hoan Kiem Lake. Travellers say that the local area is good for shopping and very central.

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Great hotel close to everything. Very clean. Friendly staff. I would recommend this hotel
Terence, 6-night trip
Verified Hotels.com guest review

6/10 Good

Mohammed, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value for money
Perfect location, front office staff were very helpful. Transport and laundry service very good. Very spacious room. Exceptional value for money. We stayed for 2 nights, would highly recommend.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent staff & location.
The staffs were exceptional (especially Tom) and hotel is good.Hotel is in good location , center of Old Quarter, Family  suite room is big enough, Neat as well.  Pleasent stay.We stayed for 4 days (initially planned for 1 day). Tom helped us alot throught out our stay. We booked the hotel only for one day.Second day planned to go for Halong bay cruise and thereafter to Sapa and return back to Hanoi and planned to checkin to a new hotel which is in same area. They allowed us to keep our baggages in hotel safe room until we return from halong bay and allowed us to refresh in hotel before heading to Sapa eventhough they knew we booked another hotel after return from Sapa. So we extented our stay in same hotel and cancelled other booking. Tom helped us for booking tickets to sapa , arranging private car , booked Ninh Binh tour for us and finally arranged Limousine from sapa to hanoi.All the staffs are very helpful and polite espesially Tom and Duc, they made our stay in Hanoi amazing.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
Most comfortable mattress we've had in over 2 months of travel in SE Asia! Slept well. 5- 10 minute walk to many attractions, shopping, restaurants, etc. Staff is superior with good English skills. Also have travel consultants that arranged tour to Halong Bay for us while the hotel changed our reservation without penalty to accommodate dates. Also secured train tickets for our next stop so we didn't have to find others or arrange everything ourselves. We recommend this place and would stay again.
Hoang, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, wonderful staff & Good value money
We spent a total of 5 nights at Acoustic Hotel & Spa and felt well looked after during our entire stay. The staff were extremely friendly and accommodating to our needs and questions. I must say, the location of this hotel is perfect. It is right in the Old Quarter which means it is walking distance to restaurants/cafes but out of the way enough for a more peaceful/quiet stay. The room was clean and very comfortable, we even took advantage of the Spa Services and got a discount! They helped us organize a Ha Long Bay Tour, which is great as there are so many options and it can be daunting to know which to choose. They allowed us to leave our luggage while we stayed on the cruise overnight which was very convenient. We cannot recommend this place enough!
Duong, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, helpful staff, a cozy room
The staff was very helpful and friendly, they booked us a tours to Halong bay, Sapa and a taxi to airport, they responded quickly to our needs. The hotel is a bit vintage style, we liked it, it felt very cozy. It was also very clean. The location is perfect, very central.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I enjoyed my stay and will certainly com back.
Very nice hotel to stay, management very friendly and available, excellent situation in the city .... the management can also provide touristic help (reservations, excursions, etc ....). I really enjoyed my stay there (nearly 3 weeks)
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful hotel that met all our needs !
The staff was accommodating and courteous. Even before my trip, one of them reached out to me via text and I was able to ask her any questions I had. The staff assisted me with booking transport from the airport to the hotel, day tours to Ninh Binh and Ha Long Bay, and spa packages. Breakfast was delightful as there were different dishes and fruits every day. To our utmost surprise and delight, there was even a complimentary afternoon tea daily for all hotel guests which served as a perfect respite from the afternoon heat. The location of the hotel was fantastic too since it was in the Old Quarter - we pretty much walked our way around the entire area/to all the major tourist attractions without taking any other forms of transport.
Tonny, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Hanoï
Great hotel! Perfect location in the old quarter. Plenty of food options around. Very welcoming staff. Great service. I highly recommend.
Benoit, 5-night trip
Verified Hotels.com guest review