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Hotel Du Parc

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Front of property
Indoor spa tub
Superior Suite, Balcony | Terrace/patio
Terrace/patio
Superior Suite, Balcony | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Overview of Hotel Du Parc

VIP Access

Hotel Du Parc

4.5 star property
Mountain hotel with 2 restaurants, near Lleras Park

8.8/10 Fabulous

999 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Map
Calle 9 Nº 41 - 36, Medellín, Antioquia, 50021
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • 2 spa tubs
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Kitchen
  • Private bathroom
  • Separate dining area

Room options

About this area

What's nearby

  • In El Poblado
  • Lleras Park - 1 min drive
  • El Tesoro Shopping Park - 8 min drive
  • Santafé Mall - 10 min drive
  • Botero Plaza - 18 min drive

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 38 min drive
  • Poblado Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Desayunadero La 10 - 2 min walk
  • Café Zorba - 2 min walk
  • Medellin Beer Factory - 3 min walk
  • Basilica - 3 min walk
  • Ajiacos y Mondongos - 3 min walk

About this property

Hotel Du Parc

Hotel Du Parc offers an airport shuttle (available 24 hours) for USD 25 per vehicle one way. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy. There are 2 bars/lounges and a health club at this luxurious hotel, along with in-room conveniences such as fridges and microwaves. Fellow travellers say great things about the helpful staff and comfortable guest rooms. Public transportation is close by: Poblado Station is only 14 minutes on foot.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 50 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (7 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 11 per day)
  • Wheelchair-accessible parking on site
  • On-site garage

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • BBQs
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Local/corner shop

What to do

  • Shopping
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby
  • Zip-lining nearby

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station
  • Co-working spaces
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Art gallery on site
  • Designer shops on site
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Close-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 50-inch Smart TV
  • Premium digital channels
  • Netflix
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Chef
  • Champagne service
  • Full-sized fridge/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Oven
  • Toaster oven
  • Free bottled water
  • Cookware, dishes and utensils
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Energia Terrenal has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 7 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 130000.0 per day
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 70 per pet, per night

Parking

  • Self-parking costs USD 11 per day

Pool, spa, & gym (if applicable)

  • Children under 7 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global) and Safe Travels (WTTC - Global).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Parc Medellin
Parc Medellin
Hotel Parc Royal Medellin
Hotel Parc Royal
Parc Royal Medellin
Parc Royal
Hotel Du Parc Hotel
Hotel Du Parc Royal
Hotel Du Parc Medellín
Hotel Du Parc Hotel Medellín

Frequently asked questions

Does Hotel Du Parc offer free cancellation for a full refund?
Yes, Hotel Du Parc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Du Parc?
As of 8 December 2022, prices found for a 1-night stay for 2 adults at Hotel Du Parc on 6 January 2023 start from €112, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Du Parc?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Du Parc?
Yes, dogs are welcome. There's a charge of USD 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Du Parc?
Yes. Self-parking costs USD 11 per day.
Is an airport shuttle service offered by Hotel Du Parc?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one way.
What are the check-in and check-out times at Hotel Du Parc?
You can check in from 3:00 PM - 12:30 AM. Check-out time is 1 PM. Contactless check-out is available.
What is there to do at Hotel Du Parc and nearby?
Have fun with nearby activities such as cycling, hiking and zip-lining. Additional recreation nearby includes casino gaming and ecotours. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Hotel Du Parc also has 2 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Hotel Du Parc?
Yes, there are 2 on-site restaurants. Nearby restaurants include Las Costillas De Pedro (3-min walk), Mondongo's (3-min walk) and Maestre Brewery (3-min walk).
Does Hotel Du Parc have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a toaster oven and a coffee maker.
What's the area around Hotel Du Parc like?
Hotel Du Parc is a short 2-minute walk from Lleras Park and 2 minutes' walk from Poblado Park. Travellers say that the local area is good for shopping and very safe.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

2/10 Poor

Enzo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

EXCELLENT!
The staff was fabulous! The location was great. Comfy bed, very clean, nice breakfast. I would highly recommend staying here.
3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Not a 4 star hotel, for the cost, not worth it.
I stay away in hotels extensively, and this hotel is on the poorer side of all hotels I have stayed at. I note management's response to a few other reviews that says the rooms are soundproof - they are not. The rooms are noisy to both external sounds (party buses passing by) and internal noise by other guests late at night, maybe bringing guests back (which unfortunately the hotel do not look to stop. You are provided 2 free bottles of water on your arrival. Any other water you wish to have you are charged for, which is disappointing given it is marketed as a 4 star hotel. Breakfast is satisfactory - not good, not bad. I had 1 issue whereby I ordered an omlette from the egg station, and it never showed up and she packed away. I did raise my concerns with management at the time, and was asked to provide my room number, however nothing came about it. Note all I was looking for was an apology, not a handout, but they seem disinterested in my complaint. My advice - for the cost this hotel costs, it is not worth its value, and other hotels in El Poblado will serve the same purposes, but for cheaper, and possibly a better service. Lastly, I don't think the hotel should be allowed to advertise that it has a gym, if the 'gym' only has 1 piece of weight equipment in.
Jas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Location GREAT!!!! Customer service the BEST!!!! rated more the 5 start
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Top
Excellent service.
George, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mario, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kate, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Hidden Gem
Very Nice Hotel away from the mayhem but easy access to good restaurants and other parts of the city..GREAT breakfast. Only one drawback is theirs a rooftop bar next door at the Art hotel that turns into a club wed-sat and the music goes on until 230-3am So u will need earplugs
Kitchen in the room
Spacious bedroom
derrick, 5-night family trip
Verified Hotels.com guest review