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1 room, 2 adults

Crowne Plaza Chengdu West, Chengdu

4.5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
No. 1, Xixin Avenue, High-Technology West Zone, Chengdu, Sichuan, 610041, China

Luxury hotel in Chengdu with 3 restaurants, spa
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 334 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Pool
Great pool
Breakfast
Tasty breakfast
Location
Great location
Value
Fairly good value for money

Crowne Plaza Chengdu West, Chengdu

from $64
  • Club Room
  • Deluxe Room
  • Superior Room
  • Superior Suite
  • Club Room, 2 Twin Beds

What’s around Crowne Plaza Chengdu West, Chengdu

Top spots nearby

Recommended by this property

  • Jinsha Museum (4 mi / 6.5 km)
  • Tianfu Square (7.3 mi / 11.8 km)
  • Taikoo Li (8.5 mi / 13.7 km)
  • Mount Qingcheng (26.6 mi / 42.8 km)

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 20 min drive
  • Chengdu Railway Station - 28 min drive
  • Chengdu South Railway Station - 34 min drive

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Playground on site
Working away
  • Business center
  • Conference space size (feet) - 26900
  • Conference space size (meters) - 2500
Services
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Wheelchair accessible path of travel
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub only
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Dining

Garden Cafe - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Yi dufu - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Grill Room - This steakhouse specializes in Italian cuisine and serves dinner only.

1982 Lobby Lounge - Onsite lobby lounge.

Crowne Plaza Chengdu West, Chengdu’s small print

Also known as

  • Crowne Plaza Chengdu West
  • Crowne Plaza Hotel Chengdu West
  • Crowne Plaza Chengdu West Hotel
  • Crowne Plaza Chengdu West Hotel
  • Crowne Plaza Chengdu West Chengdu
  • Crowne Plaza Chengdu West Hotel Chengdu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for CNY 230 per night

Buffet breakfast is offered for an extra charge of CNY 148 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 21 reviews

Very Good 8.0
Stay
It is a nice hotel to stay in
us4 night business trip
Good 6.0
Unwelcoming reception from front desk
Front desk checking in did not see to needs and request of guests despite repeated reminders. Just turn a deaf ear and allocate twin bedroom on different floor for two rooms when we booked and paid for King bedroom. Most unsatisfactory.
Stephen, us3 night trip with friends
Very Good 8.0
Not a 5-star hotel in some regards
The hotel has excellent facilities like a swimming pool and a well equipped gym. The only downside is that the exterior part of the hotel was undergoing some road work and renovation. There was no proper signage on the way to access the hotel. As the entrance is on the second floor, the path to get to the lobby is not clearly labelled and I had to travel a fair distance to get to the lobby. It was inconvenient when I had a luggage to lug. A few days before I checked out, the road to access the lobby was sealed off and again no access sign was placed to guide the hotel guests to access the main road. I think the hotel needs to be pre-emotive in ensuring that signage is clearly placed to guide the exit and entrance into the lobby from the main road. The staircase also need to be lit properly. On the night when the earthquake tremor was felt, I could not access the ground floor using the staircase because it was poorly lit.
au13 night business trip
Exceptional 10.0
Great for business
The hotel felt luxurious & it was well maintained. Room was large & comfortable. Breakfast spread was quite good. Overall a pleasant stay.
sg1 night business trip

Crowne Plaza Chengdu West, Chengdu

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