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1 room, 2 adults
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Best Venice Apartments Santa Croce, Venice

Santa Croce 1421 DVeniceVE30125Italy, 800-491-6126
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2.5 / 5
  • This is an apartment with lots of potential and in a great location, but unfortunately…Oct 19, 2014
  • We found the agency reps to be unfriendly and unprofessional. We had numerous problems…Sep 28, 2014
11See all 11 Hotels.com reviews
  • Venice (VCE-Marco Polo) 24-min drive; 15.6 miles/25.2 km
  • Treviso (TSF) 39-min drive; 27.4 miles/44.1 km
  • Venice Santa Lucia Station 7-min walk; 0.3 miles/0.5 km
  • Venezia Mestre Station 11-min drive; 5.6 miles/8.9 km
  • Mogliano Veneto Station 24-min drive; 13.3 miles/21.4 km

Best Venice Apartments Santa Croce, Venice

Hotel Info: 866-539-8117

from $185
  • Grand Canal Facing Apartment 2
  • Apartment, 2 Bedrooms (Attic-Santa Croce 25003 -For 7 People)
  • Grand Canal Facing Apartment 3
  • Apartment, 2 Bedrooms
  • Apartment, 2 Bedrooms (Santa Croce 25003 - For 6 People)
  • Grand Canal Facing Apartment 4
  • Duplex, 2 Bedrooms (Santa Croce 25003 - For 7 People)
  • Apartment, 1 Bedroom, Balcony (Santa Croce 1580 - For 5 People)
  • Grand Canal Facing Apartment 5
  • Grand Canal Facing Apartment 1

At a glance

Key facts

Hotel size

  • This hotel has 2 rooms

Arriving/leaving

  • Check-in time 3 PM-8 PM
  • Check-out time is 10 AM
  • Express check-in
There is no front desk at this property. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. All guests must contact this property in advance to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property

Also known as

  • Santa Croce Project
  • Santa Croce Project Apartments
  • Best Venice Apartments Santa Croce Apartment
  • Best Venice Apartments Santa Croce

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Accommodations are situated at multiple addresses.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

Deposit: EUR 250 per stay

Optional extras

Late check-in between 8 PM and 1:30 AM can be arranged for an extra charge of EUR 40

Cribs/Infant beds are available for EUR 10.00 per stay

In the hotel

Services
  • Tours/ticket assistance
Facilities
  • Number of buildings/towers - 5

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen

Best Venice Apartments Santa Croce, Venice’s small print

Also known as

  • Santa Croce Project
  • Santa Croce Project Apartments
  • Best Venice Apartments Santa Croce Apartment
  • Best Venice Apartments Santa Croce

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Accommodations are situated at multiple addresses.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1-31 January.

Deposit: EUR 250 per stay

Optional extras

Late check-in between 8 PM and 1:30 AM can be arranged for an extra charge of EUR 40

Cribs/Infant beds are available for EUR 10.00 per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.5 /5 from 11 reviews

Best Venice Apartments Santa Croce, Venice
Poor1.0 / 5
Extremely disappointing
The apartment website on Hotels.com stated less than .21 kms from the train station. In fact you do not even know where your apartment is going to be. The agency has several properties and you can end up in any of these apartments. Their website is misleading. Their agent drops you off at the apartment and then you are left on your own. No help or guidance about the city at all. You feel abandoned. We stayed at several apartments during our visit to Italy and never experienced such poor level of service. Internet did not work 90% of the time. Bath shower clogged. Sent 3 emails before maintenance fixed it. Booked rooms after talking to an agent at hotels.com and even she did not have the correct information about the location and the amenities of the apartment. Would not recommend.
Other trip
Best Venice Apartments Santa Croce, Venice
Poor1.0 / 5
extremely disappointed
Dreadful, worst experience ever. The apartment is not where the hotels.com site states it is. It is in a residential neighbourhood. You do not get what you see in the picture. Internet does not work 80 % of the time. Shower drain clogged and washing machine not working. Sent three e mails to maintenance. No response. Staff rude. Sent emails to hotels.com about discrepancy in quoted price and price charged. No response or acknowledgement from hotels.com fit 2 days and counting. Overall, stay away. You feel like you have been stranded and abondoned. Extremely dissatisfied.
2 night trip

See all reviews

Best Venice Apartments Santa Croce, Venice

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