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4-star resort with spa, near Eat Street
The Staff at The Haere were wonderful. Very friendly, willing to assist with bookings or…
Jul 11, 2019
The staff were lovely, nothing was ever too much trouble for them. Will definitely stay…
Mar 30, 2019
This property advises that it adheres to COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Rollaway beds are available for IDR 840000.0 per night
Airport shuttle service is offered for an extra charge of IDR 300000 per vehicle (one-way)
Airport shuttle service for children up to age 2 costs IDR 0 (one-way)
Only registered guests are allowed in the guestrooms.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
This property does not have elevators.
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
This properly is not luxury or contemporary as they claim. The pool is fine and it’s generally clean but the towels are permanently stained, pool towels faded, bathroom is old and outdated, the breakfast is horrible and not worth eating especially when there are so many great food places here, the beds are hard as rock and made our bodies hurt- not relaxing at all which is not what and there’s is loud street noise all hours of the night. Staff are unable to unable to help with anything. The night before our flight they asked if we needed a airport transfer an when I said yes they said it is too late notice to organise it —- why ask?!? When we raised our issues they looked at us like we were aliens until we left. Location is ok, about 12 mins to good eating places or to Seminyak village.
5 night family trip, Mar 23, 2019
Verified Wotif guest review
We had a comfortable stay here, the staff were amazing, very friendly and helpful, any issues were addressed promptly. There was a problem with our pool and we got upgraded to a sister property at no additional charge, we were looked after very well and had a great stay!
Chez, 10 night trip, Dec 11, 2018
Verified Expedia guest review
5 night trip, Dec 6, 2018
Verified Expedia guest review
Helt greit.Vi hadde 2 sov 2 bad Villa. Bassenget og uteområdet var fint. Badene var triste og litt 80 talls, håndklene var sikkert 10-15 år gamle - hvite var blitt til grå. Føltes ikke bra....Endel banan fluer og mygg, Gode kanaler på TV, men i meget lav kvalitet/oppløsning, alla pirat kopi kvalitet. Tungvindt med at rommene ikke henger sammen, man må ut. Det endte med at alle i familen sov på ett rom de første nettene.Endel støy fra byen høres. Mye fugler, ekorn, frosk og firfirsler som bråker veldig om natten på taket. Så det var flere fugle reder i takoverbygget, som de burde fjernet. Frokost systemet var koselig, med at de kom å lagde maten på det tidspunktet du ønsket. Dette ble avtalt dagen før. Litt surr var det hver dag i forhold til det som var bestilt. Vi reagerte på at i løpet av de 7 dagene vi var der, kom det 2 nye som kokkelerte. Slik at det ble litt bingo, egentlig bare små ting som feks som at de druknet pannekene den ene dagen i sjokolade, så neste dag i syrup osv. Pianaple juice ble til orange juice osv. Vi var tre som bodde her og de var veldig vanskelige med at man ikke kunne få en panne kake og ett stekt snudd egg hver dag. Man måtte velge enten egget eller pannekake .Men, koselig var det! Airconditonene står å blåser rett på senga noe som burde vært lagt til for å slippe å bli forkjølet. Restauranten som er der så vi aldri noen i, og vi følte heller ikke for å prøve den ut. I sum tenker vi en god tre’er....
kjell arne, 7 night family trip, Jul 28, 2018
Verified Hotels.com guest review
Very much noise from the street during the night. Very nice inside, great private pool area! Perfect with big children.
Maja, 1 night family trip, Jul 25, 2018
Verified Hotels.com guest review
6 night trip, Feb 4, 2019
Verified Ebookers guest review