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Shiroyama Hotel Kagoshima

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Hot springs
Imperial Suite, Mt. Sakurajima View (No Extra Bed) | Down duvets, minibar, in-room safe, desk
TSUMUGI Sakurajima View Twin Room, Non Smoking (No Extra bed) | Down duvets, minibar, in-room safe, desk
Premium Twin Room, Mt. Sakurajima View, Non Smoking (No Extra Bed) | Down duvets, minibar, in-room safe, desk
Imperial Suite, Mt. Sakurajima View (No Extra Bed) | Living area | Flat-screen TV

Overview of Shiroyama Hotel Kagoshima

Shiroyama Hotel Kagoshima

4.0 star property
4-star hotel in Kagoshima with 6 restaurants and spa

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
  • Bar
Map
41-1 Shinshoin-cho, Kagoshima, Kagoshima (prefecture), 890-8586
Main amenities
  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Hot springs
  • Breakfast available
  • Free area shuttle
  • Fitness centre
  • Sauna
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Terrace
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Heart of Kagoshima

Getting around

  • Kagoshima (KOJ) - 39 min drive
  • Kagoshima Chuo Station - 25 min walk
  • Kagoshima Station - 26 min walk
  • Sakanoue Station - 28 min drive
  • Free local area shuttle

Restaurants

  • Royal Host - 14 min walk
  • Kumasotei - 14 min walk
  • Tenkaippin - 15 min walk
  • Ramen Yoshimiya - 15 min walk
  • Sri Lanka Kagoshima - 15 min walk

About this property

Shiroyama Hotel Kagoshima

When visiting Kagoshima, Shiroyama Hotel Kagoshima is a great choice to consider. Guests can visit the spa to be pampered with massages, facials or body treatments, and SUIREN, one of 6 restaurants, serves Japanese cuisine and is open for lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a sauna. Fellow travellers like the breakfast and location.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 355 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Breakfast is not included in the Breakfast rate for children ages 3-12. Additional fees of JPY 1100 per child age 6-12, per day and JPY 550 per child 3-5, per day apply and are collected at the property.
  • The self parking fee is JPY 1000 per night until January 15, 2023.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (JPY 1300 per night)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Height restrictions apply for on-site parking

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (late night)

Travelling with children

  • Children stay for free (see details)
  • Free local shuttle
  • Children's menu
  • Baby bath

What to do

  • Hot springs

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • Full-service spa
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Esthe Spa Lapis. Services include facials, body treatments and manicures and pedicures.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs open between 6:00 AM and 11:00 PM.

Dining

SUIREN – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required.
LE CIEL – Overlooking the ocean, this restaurant specialises in French cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HISUICHO – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
HOLT – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Reservations are required. Open daily.
RAKUSUI – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 2750 for adults and JPY 1100 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for JPY 2200.0 per night

Pets

  • Pets are allowed for an extra charge

Parking

  • Covered self-parking costs JPY 1300 per night
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and lunch.

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector, a security system and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Shiroyama
Shiroyama Hotel
Shiroyama Kanko
Shiroyama Kanko Hotel
Shiroyama Kanko Hotel Kagoshima
Shiroyama Kanko Kagoshima
Castle Park Onsen Hotel
Hotel Shiroyama Kagoshima
Shiroyama Kagoshima
Shiroyama
Shiroyama Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel
Shiroyama Hotel Kagoshima Kagoshima
Shiroyama Hotel Kagoshima Hotel Kagoshima

Frequently asked questions

Does Shiroyama Hotel Kagoshima offer free cancellation for a full refund?
Yes, Shiroyama Hotel Kagoshima does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Shiroyama Hotel Kagoshima?
As of 6 Dec 2022, prices found for a 1-night stay for 2 adults at Shiroyama Hotel Kagoshima on 4 Jan 2023 start from $176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Shiroyama Hotel Kagoshima?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Shiroyama Hotel Kagoshima?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Shiroyama Hotel Kagoshima?
Yes. Self-parking costs JPY 1300 per night. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Shiroyama Hotel Kagoshima?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Shiroyama Hotel Kagoshima and nearby?
On-site recreation at Shiroyama Hotel Kagoshima includes hot springs. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a fitness centre. Shiroyama Hotel Kagoshima also has a garden.
Are there restaurants at or near Shiroyama Hotel Kagoshima?
Yes, there are 6 on-site restaurants, featuring Japanese cuisine and garden views. Nearby restaurants include Royal Host (14-min walk), Kumasotei (14-min walk) and Tenkaippin (15-min walk).
What's the area around Shiroyama Hotel Kagoshima like?
Shiroyama Hotel Kagoshima is in the heart of Kagoshima, a short 4-minute walk from Mt. Shiroyama and 15 minutes' walk from Kagoshima City Museum of Art. Travellers say that this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.2/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Masashi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Melinda, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The best recharge and refresh trip
A refreshing time in Kagoshima with the friendliest hotel team in Japan
Craig, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Morten, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

The hotel is expensive but I don’t think it’s worth it. The restaurants closed early the day we arrived and it’s inconvenient to go anywhere.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good service, nice location to view Kagoshima night scenery. A bit inconvenient to go downtown, you must plan to spend a dinner there
Terry, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our room was really big & Sakrajima view from our room was very nice.
2-night family trip
Verified Expedia guest review