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Hue Serene Palace Hotel, Hue

3 stars
21 Lane 42 Nguyen Cong Tru streetHueThua Thien-HueVietnam
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Outstanding4.6 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Rather comfortable
Room
Great room
227See all 227 Hotels.com reviews
From 2,011 reviewsTripAdvisor Traveller Rating

Hue Serene Palace Hotel, Hue

from $27
  • Superior Room
  • Junior Room
  • Deluxe Room, City View
  • Family Room
  • Family Quadruple Room

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle during limited hours *

  • Train station pickup *

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Also known as

  • Hue Serene
  • Hue Serene Palace
  • Hue Serene Palace Hotel
  • Serene Hue
  • Serene Palace
  • Serene Palace Hotel
  • Serene Palace Hue

Policies

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 179000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Free beach shuttle
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LED TV
  • Cable TV channels
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Hue Serene Palace Hotel, Hue’s small print

Also known as

  • Hue Serene
  • Hue Serene Palace
  • Hue Serene Palace Hotel
  • Serene Hue
  • Serene Palace
  • Serene Palace Hotel
  • Serene Palace Hue

Policies

For transfers, guests must contact the property 72 hours prior to arrival prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 179000 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.6 /5 from 227 reviews

Hue Serene Palace Hotel, Hue
Excellent4.0 / 5
The staff were absolutely wonderful. Very attentive. I had to work at 4 am and the wifi was the strongest in the restaurant, so one of the young men on night duty turned on all the lights for me and even made me a cup of coffee. Mary is a jewel. I asked her about getting a taxi early in the morning and when I got down there the next morning to go for an early train, there was a wonderful little breakfast all packed for me, with bread and cheese, bananas and passion fruit. It's also located in a quiet alley, so none of the noise that you might have closer to the clubs.
2 night trip
Hue Serene Palace Hotel, Hue
Outstanding5.0 / 5
Great staff!
The hotel staff made this stay wonderful! From the moment we arrived to departed every one treated us special- particularly Scarlette, Bella and Jenny. We will miss them and would stay here again because of them.
2 night romance trip
Hue Serene Palace Hotel, Hue
Outstanding5.0 / 5
Cozy and Comfy
The beds are super comfy! Hard to get out of the room sometimes! Clean, friendly and helpful staff, and great breakfast.Breakfast is made to order so you never get old, dry, food!
3 night trip with friends
Hue Serene Palace Hotel, Hue
Outstanding5.0 / 5
Terrific!
Serene Palace is an incredibly nice hotel at an incredibly low price.
2 night family trip
Hue Serene Palace Hotel, Hue
Outstanding5.0 / 5
Wonderful service from the hotel staff. Delcious breakfast and dinner.
2 night romance trip

See all reviews

Hue Serene Palace Hotel, Hue

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