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The Alana Surabaya, Surabaya

4 stars
Jl. Ketintang Baru I No. 10 - 12SurabayaEast Java60231Indonesia, 800-491-6126
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Excellent4.3 / 5
  • For the money/ budget one of the best hotels I have ever stayed in. Amazing, clean,…Jun 4, 2014
  • Overhall was fine, room was good, breakfast could use some help, and gym feels a bit…Mar 2, 2014
67See all 67 Hotels.com reviews
From 349 reviewsTripAdvisor Traveller Rating
  • Surabaya (SUB-Juanda) 20-min drive; 7.8 miles/12.6 km
  • Surabaya Gubeng Station 15-min drive; 4.6 miles/7.3 km
  • Surabaya Pasar Turi Station 16-min drive; 5.7 miles/9.2 km
  • Free self parking
  • Free valet parking
  • Airport shuttle (surcharge)

The Alana Surabaya, Surabaya

Hotel Info: 866-539-8117

from $38
  • Superior Room
  • Superior Room
  • Deluxe Room
  • Club Room
  • Suite
  • Superior Twin Room, City View

At a glance

Key facts

Hotel size

  • This hotel has 162 rooms

Arriving/leaving

  • Check-in time 1 PM-2 PM
  • Check-out time is 12:30 PM
  • Express check-in
Airport shuttle service is available on request. Contact the property in advance to make arrangements. Guests planning to arrive outside of the posted check-in hours must notify the property in advance. Contact information can be found in the confirmation received after booking reservation.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free valet parking

Also known as

  • Alana Hotel
  • Alana Hotel Surabaya
  • Alana Surabaya
  • The Alana Surabaya Java
  • Alana Surabaya Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for IDR 380000.00 per stay

Breakfast is offered for an extra charge of IDR 135000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 275000 per vehicle (one way)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 2
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
Facilities
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bodhi Wellness Center Spa. Services include massages. The spa is equipped with a spa tub.

Dining

Oryza Coffee Shop - This coffee shop specializes in international cuisine and serves breakfast, lunch, and dinner.

Cinnamon Cake Shop - This café serves light fare only.

Phoenix Lounge - This lobby lounge specializes in regional cuisine and serves lunch and light fare.

The Alana Surabaya, Surabaya’s small print

Also known as

  • Alana Hotel
  • Alana Hotel Surabaya
  • Alana Surabaya
  • The Alana Surabaya Java
  • Alana Surabaya Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for IDR 380000.00 per stay

Breakfast is offered for an extra charge of IDR 135000 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 275000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Alana Surabaya, Surabaya

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