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1 room, 2 adults

WestHouse New York, New York

5-star5 stars
201 West 55th Street, New York, NY, 10019, United States of America

Luxury hotel with 2 bars/lounges, near Carnegie Hall
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.4
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Breakfast
Breakfast is average
767See all 767 Hotels.com reviews
From 2,492 reviews

TripAdvisor Traveller Rating

WestHouse New York, New York

from $155
  • Deluxe Room, 1 King Bed
  • Luxury Room, 1 Queen Bed
  • Luxury Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed, Accessible
  • Deluxe Suite, 1 Bedroom
  • Deluxe King

What’s around WestHouse New York, New York

Landmarks

  • In Midtown
  • Carnegie Hall - 2 min walk
  • Ed Sullivan Theater - 2 min walk
  • Broadway Theatre - 3 min walk
  • Central Park - 5 min walk
  • Columbus Circle - 5 min walk
  • Gershwin Theater - 6 min walk
  • Museum of Modern Art - 8 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 11 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 19 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 22 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Caldwell, NJ (CDW-Essex County) - 27 min drive
  • Teterboro, NJ (TEB) - 27 min drive
  • New York W 32nd St. Station - 24 min walk
  • New York Grand Central Terminal Station - 24 min walk
  • New York Penn Station - 26 min walk
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • 50 St. Station (Broadway) - 4 min walk
  • 5 Av.-53 St. Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out
Guests should notify this property in advance of their anticipated arrival time. Please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • Coffee shop/café
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Terrace - This rooftop bar specializes in local cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Awards and affiliations

  • WestHouse New York is listed in the 2015 Condé Nast Traveler Top 100 List.
  • The property is a member of the Small Luxury Hotels of the World.

WestHouse New York, New York’s small print

Also known as

  • WestHouse
  • WestHouse Hotel
  • WestHouse Hotel New York
  • WestHouse New York
  • WestHouse New York Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 56.23 per person, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 75 per day

Parking is available nearby and costs USD 68 per 24 hours

Pets are allowed for an extra charge of USD 150 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 767 reviews

Exceptional 10.0
Great!
usBusiness trip
Poor 2.0
Do not stay here.
I regret ever staying here. Complete waste of money. Boring, out dated, no room service, no view... The list goes on.
us1 night trip
Very Good 8.0
Excellent location and on-site gym. I found the staff to be great. Bathrooms are tired looking with some beat up furnishings and walls, wallpaper, doors, etc in guest rooms and suites
us2 night trip
Poor 2.0
Stay somewhere else!
We are NYC locals and needed a hotel because there was a leak in our apartment. This hotel is average, at best. We paid an avg+ rate for a NYC hotel. Upon check-in/out, we were charged almost an additional thousand dollars for a "resident fee," which apparently was to cover the saddest looking breakfast and happy hour the world has ever seen. If I wasn't being reimbursed for this stay, I would be absolutely irate about being charged many hundreds of dollars for stale ham slices and Yellow Tail wine. The service is abysmal. Each day we were forced to call for basics like shampoo. Each time the room was cleaned, they removed the drinking glasses and didn't replace them, so each evening we'd have to call multiple times to request new ones. The housekeeping team would slam doors well into the evening and early in the morning, talking and laughing loudly in the halls. I can't recommend anyone stay in Times Square at all, but this location is particularly off-putting. Each day, there was a stinking pile of garbage the size of two school busses accumulated about 10 feet from the front door. We had our dog with us, so I'd have to pick him up to exit the hotel so he wasn't covered in leaking trash water. There are so many better hotels in NYC, and any neighborhood is better. As an NYC local, my advice to you is to stay somewhere else!
Trenton, us5 night family trip
Good 6.0
Caught by the add on $50 pp oer day
Hotel is perfectly located. Nice room. Great staff. Only major complaint is that I don’t care about the free happy hour. Honestly. Who can make it back to the hotel to sit in a cramped upstairs room for free wine while in NYC. I would rather pay $20 for a drink at a great bar somehere. Also, in NYC, eat breakfast like a local. There are so many great breakfast places.... great coffee shops-why sit in a cramped upstairs room with no view. So my only complaint is that the hotel is actually not that well priced. When you add on $100 per day to the room price I think there are better options.
andrea, usTrip with friends

WestHouse New York, New York

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