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1 room, 2 adults

WestHouse New York, New York

5-star5 stars
201 West 55th Street, New York, NY, 10019, United States of America

Luxury hotel with 2 bars/lounges, near Carnegie Hall
  • Free buffet breakfast and free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.4
Location
Great location
Service
Fantastic service
Room
Great room
Breakfast
Breakfast is average
746See all 746 Hotels.com reviews
From 2,431 reviews

TripAdvisor Traveller Rating

WestHouse New York, New York

from $160
  • Deluxe Room, 1 King Bed
  • Luxury Room, 1 Queen Bed
  • Luxury Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed, Accessible
  • Deluxe Suite, 1 Bedroom
  • Deluxe King

What’s around WestHouse New York, New York

Landmarks

  • In Midtown
  • Carnegie Hall - 2 min walk
  • Broadway Theatre - 3 min walk
  • Central Park - 5 min walk
  • Gershwin Theater - 6 min walk
  • Columbus Circle - 7 min walk
  • 5th Avenue - 8 min walk
  • Museum of Modern Art - 8 min walk

Getting around

  • Teterboro, NJ (TEB) - 28 min drive
  • New York, NY (LGA-LaGuardia) - 31 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 33 min drive
  • Caldwell, NJ (CDW-Essex County) - 39 min drive
  • Linden, NJ (LDJ) - 41 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 42 min drive
  • New York W 32nd St. Station - 24 min walk
  • New York Grand Central Terminal Station - 25 min walk
  • New York Penn Station - 26 min walk
  • 7 Av. Station (E 53rd St.) - 3 min walk
  • 50 St. Station (Broadway) - 4 min walk
  • 5 Av.-53 St. Station - 6 min walk
  • Valet parking (surcharge)
  • Discounted offsite parking

At a glance

Key facts

Hotel size

  • This hotel has 172 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-out
Guests should notify this property in advance of their anticipated arrival time. Please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • 2 bars/lounges
  • Coffee shop/café
Things to do
  • 24-hour fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Rooftop terrace
  • Library
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • Chinese
  • English
  • Filipino
  • German
  • Hindi
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Terrace - This rooftop bar specializes in local cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Awards and affiliations

  • WestHouse New York is listed in the 2015 Condé Nast Traveler Top 100 List.
  • The property is a member of the Small Luxury Hotels of the World.

WestHouse New York, New York’s small print

Also known as

  • WestHouse
  • WestHouse Hotel
  • WestHouse Hotel New York
  • WestHouse New York
  • WestHouse New York Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: USD 56.23 per person, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • In-room safe
  • In-room bottled water
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 75 per day

Parking is available nearby and costs USD 68 per 24 hours

Pets are allowed for an extra charge of USD 150 per pet, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 746 reviews

WestHouse New York, New York
Very Good8.0
Generally positive, with notable drawbacks
I paid to upgrade my rooms because the first room I was given (a standard King room) was tiny and claustrophobic. The bigger room at a higher price was very nice and comfortable - I can't really recommend the hotel unless you pay for a premium room. Overall, this is not quite the luxury hotel it aspires to be. The staff doesn't seem to have worked out all the kinks with check-in, so although the staff is extremely nice, lots of processes are slow and backed up. The lobby had a massive water leak the day after I arrived, with water pouring from the ceiling, so the rest rooms and bar area where closed for several days with construction teams working on it. There was no offer of compensation for this problem/inconvenience. The property overall shows many signs of wear (some furniture in the common areas and rooms is scratched/delaminated, and many carpets and surfaces were stained). Despite these issues, the room I got was fairly priced and comfortable, the staff is really friendly, and the happy hour and free breakfast make this a good deal. Also, the location really can't be beat.
Lisa, us5 night trip with friends
WestHouse New York, New York
Very Good8.0
A very good place with a very odious hidden fee
A good place and a good stay BUT-the $50/day/person "resort fee" is a rip-off. Except for breakfast, the list of things you "get" for this extra $100/day (double occupancy) are things that any decent hotel should provide free! (Gym use, wifi, etc) More hotels are adding this mandatory "resort fee" and is really just a disingenuous attempt to show a lower price for the room when, in fact, the room price is really $100 or so a day more. West House is an attractive place and should rise above this deceptive practice.
Philip and or Alice, us2 night business trip
WestHouse New York, New York
Exceptional10.0
Favorite Midtown Hotel
Been staying here for years as well as all over NY. This is my favorite hotel. Ashley in particular always remembers my name. Raphael is always awesome on the bar and it's easy to get to wherever we need to go in the city. The 23rd floor is the best part, with a place to hang out during the day and get excellent cappuccino as well as breakfast and apps and drinks in the evening's Hour of Indulgence. Some of the baths are smaller, but as an ex New Yorker, I expect that. Always comfy and classy.
Walter, us2 night business trip
WestHouse New York, New York
Very Good8.0
Enjoyable stay with great location!
Our 2nd time staying here, this time for the New Years experience. Great location and walking distance to Times Square, Central Park, shopping & restaurants. Room is ample sized although bathroom was small but very clean. Bed was a bit too firm for me and the room was very hot even though heat was turned down. Hour of Indulgence offerings in the Terrace were nice, expensive fee so best to take advantage.
Laura, us3 night romance trip
WestHouse New York, New York
Very Good8.0
Nice Hotel but Shower Leaked Everywhere
I would have given this hotel 5 stars all across the board. The reason I did not is because our room had a shower issue- in which the shower leaked water throughout the entire bathroom floor. This is a major hazard, which almost resulted in my husband falling and hitting his head. We complained to the front desk (The initial young lady was very concerned and helpful), however; the issue was never resolved. A staff member did come in to caulk around the shower, but the water leakage continued... for 3 days! When checking out around 5 am, we told a lady at the from desk who appeared to not care one bit about our concern. To repeat myself (and especially for a 5 star hotel), this is a major lawsuit/ hazard just waiting to happen. I hope the hotel is proactive and fixes this immediately to prevent harm or an unnecessary accident to hotel guest. Other than that, the hotel and happy hour was amazing. Our room was a bit dusty, but beautiful none the less.
Bethany, us3 night romance trip

See all reviews

WestHouse New York, New York

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