Hotel Ismael

Photo gallery for Hotel Ismael

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony

Overview of Hotel Ismael

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Hotel Ismael

3.5 star property
3.5-star hotel in Santiago with spa and outdoor pool

9.2/10 Superb

248 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
The price is $125
Price available on 9/5/2022
Map
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Downtown Santiago
  • Costanera Center - 12 min drive

Getting around

  • Santiago Intl. Airport (SCL) - 15 min drive
  • Santiago Central Station - 5 min drive
  • Bellas Artes Station - 4 min walk
  • Catholic University Station - 8 min walk
  • Baquedano Station - 8 min walk
  • Airport shuttle (surcharge)

About this property

Hotel Ismael

Hotel Ismael offers an airport shuttle (available 24 hours) for USD 72 per vehicle roundtrip. Guests can be pampered with massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights include an outdoor pool, a poolside bar, and a snack bar/deli. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Bellas Artes Station is 4 minutes and Catholic University Station is 8 minutes.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 44 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking includes off-street options
  • Offsite parking nearby (USD 15 per night; discounts available)

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility

Languages

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

The spa is open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 72 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking is available nearby and costs USD 15 per night (33 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel 312
Hotel Ismael 312
Hotel Ismael 312 Santiago
Ismael 312
Ismael 312 Santiago
Hotel Ismael Santiago
Ismael Santiago
Hotel Ismael Hotel
Hotel Ismael Santiago
Hotel Ismael Hotel Santiago

Frequently asked questions

Overall score and ratings

9.2

Superb

9.4/10

Cleanliness

9.5/10

Staff & service

7.4/10

Amenities

9.2/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Nicol, 1-night trip
Verified Expedia guest review

8/10 Very Good

Enticing and Charming Boutique Hotel
Great location. Staff very helpful. The breakfast each day very good and the personnel involved with breakfast was super. He explained all the dishes and went out of his way to be sure we had what we wanted at breakfast. A very pleasant stay in a boutique hotel. The atmosphere of the lobby and the breakfast room charming and enticing.
Onder, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service. Lovely breakfast & very good transfer service to the airport.
Suzanne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Place
Excellent place to stay in Santiago. Super friendly staff.
3-night business trip
Verified Hotels.com guest review

4/10 Fair

Don't Book during Chilean protest
Santiago main protests in Chile are right next to the hotel. I was moved to a safer hotel and the hotel closed. Still, don't bother booking until the protests are over.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SM
Brilliantly helpful during our stay at times of civil unrest in Santiago. Reassured with updates and advised so problems in the streets impacted our stay as little as possible. The staff went out of their way to assist and Nothing was too much trouble for them. Highly recommended.
1-night trip
Verified Hotels.com guest review

4/10 Fair

4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location, great hotel
An excellent Hotel with very friendly staff. Walking distance to everywhere around the city. Hotel had a good breakfast and have no problem recommending this hotel.
Joseph, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely boutique hotel
Excellant location as lots to see within walking distance Breakfast lovely with omelettes to order Tea/coffee always available with small biscuits and fruit Quiet spot ! a haven from the traffic and noise of Santiago
Wayne, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Everything is good, staff, service, location, cleanness, breakfast, etc. Will come back again.
Frank, 2-night business trip
Verified Expedia guest review