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1 room, 2 adults

Hotel Ismael, Santiago

3.5-star3.5 stars
Ismael Valdes Vergara 312, Santiago, Region Metropolitana, 8320000, Chile

3.5-star hotel with outdoor pool, near Santiago Town Square
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
  • Price Guarantee
From 1,088 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Great location
Awesome vibe
Great room
Delicious food

Hotel Ismael, Santiago

from $120
  • Standard Double Room
  • Superior Double Room
  • Junior Suite

What’s around Hotel Ismael, Santiago


  • In Lastarria
  • Santiago Town Square - 12 min walk
  • Plaza de la Constitucion - 20 min walk
  • Palacio de la Moneda - 23 min walk
  • Plaza de Armas - 12 min walk
  • University of Chile - 20 min walk
  • Forest Park - 1 min walk
  • National Museum of Fine Arts - 3 min walk

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive
  • Santiago Central Station - 19 min drive
  • Bellas Artes Station - 4 min walk
  • Baquedano Station - 9 min walk
  • Catholic University Station - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 44 rooms


  • Check-in time starts at 3 PM
  • Check-out time is noon
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free full breakfast
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Outdoor pool
Working away
  • 24-hour business center
  • One meeting room
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • In-room safe

Hotel Ismael, Santiago’s small print

Also known as

  • Hotel 312
  • Hotel Ismael 312
  • Hotel Ismael 312 Santiago
  • Ismael 312
  • Ismael 312 Santiago
  • Hotel Ismael Santiago
  • Ismael Santiago


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability)

Airport shuttle service is offered for an extra charge of USD 72 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.2 From 81 reviews

Exceptional 10.0
Great location to major sights!
Great location to restaurants and walking to major attractions. The staff were very personable and welcoming. Best part was hanging out drinking wine in the evening at the roof top pool over looking the park and San Cristóbal hill. Very peaceful. Lovely room. All good!
Sarah, usRomance trip
Exceptional 10.0
Great hotel in Santiago
This hotel was a really great find. The location was perfect. It was in a quiet area but yet was walking distance to all of the major attractions and the subway. My room was clean and comfortable. Pretty quiet. The shower was great. The staff at this hotel are wonderful. Everyone was polite,friendly and helpful. Especially all of the front desk people and all of the restaurant staff. The breakfast was great. U could order fresh cooked eggs (any style). This was a really great hotel.
Salvatore, us4 night trip with friends
Exceptional 10.0
Another great stay!
I have stayed at this hotel on 6 different trips to Santiago and each time it has been wonderful. I would recommend it equally for business or vacation. The location is fantastic, the views of the park are wonderful, and the staff are friendly and professional. And speak multiple languages.
Cara, us1 night business trip
Exceptional 10.0
Incredibly welcoming, comfortable, convenient!
Our stay exceeded expectations. Outstandingly friendly helpful and engaged staff. Great breakfast and snack service. Far and away one of the nicest experiences in 30+ years of travel!
Richard, us3 night romance trip
Exceptional 10.0
Modern minimal decor right on the park
The service was great. Breakfast was plentiful. Great location. Only two issues were that there was barely any room to move around the beds and there was some type of water damage to the floor outside of the bathroom. Otherwise, I would highly recommend this hotel!
us1 night trip with friends

Hotel Ismael, Santiago

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