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Colonial Resort-1000 Islands

3.0 star property
3-star hotel with 2 bars/lounges, near Sculpture Park

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Colonial Resort-1000 Islands

Photo gallery for Colonial Resort-1000 Islands

Front of property
Exterior
Premium Room, 1 King Bed with Sofa bed (2 person Jacuzzi) | Free WiFi, bed sheets, wheelchair access
Terrace/patio
Gift shop

Overview of Colonial Resort-1000 Islands

7.0 out of 10 Good
7.0/10 Good

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
The price is $66
Price available on 9/26/2023
Map
780 King Street West, Gananoque, ON, K7G 2H5
Main amenities
  • Daily housekeeping
  • 2 bars/lounges
  • Indoor pool
  • Outdoor tennis court
  • Meeting rooms
  • Terrace
  • Garden
  • Library
  • Conference space
  • Gift shops/newsstands
  • Picnic area
  • Limited hour front desk
Feel at home
  • Children stay free
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

View all photos for Standard Room (Tennis court section, 3 double beds)

Standard Room (Tennis court section, 3 double beds) | Free WiFi, bed sheets, wheelchair access

Standard Room (Tennis court section, 3 double beds)

  • 312 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Standard Double Room, 2 Double Beds (Pool Section)

Free WiFi, bed sheets, wheelchair access

Standard Double Room, 2 Double Beds (Pool Section)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Single Jetted Tub)

Deluxe Room, 1 King Bed (Single Jetted Tub) | Free WiFi, bed sheets, wheelchair access

Deluxe Room, 1 King Bed (Single Jetted Tub)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Tennis court section)

Standard Room (Tennis court section) | Free WiFi, bed sheets, wheelchair access

Standard Room (Tennis court section)

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds (Tennis Court Section)

Standard Room, 2 Double Beds (Tennis Court Section) | View from room

Standard Room, 2 Double Beds (Tennis Court Section)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets, wheelchair access

Standard Room, 1 Queen Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • Lake Ontario - 2 min drive

Getting around

  • Kingston, ON (YGK-Norman Rogers) - 38 min drive
  • Watertown, NY (ART-Watertown Intl.) - 57 min drive
  • Ottawa International Airport (YOW) - 101 min drive
  • Gananoque Station - 7 min drive
  • Kingston Station - 29 min drive
  • Kingston, ON (XEG-Kingston Train Station) - 30 min drive

Restaurants

  • McDonald's - 4 min drive
  • Gananoque Brewing Co - 15 min walk
  • The Old English Pub - 18 min walk
  • Maverick - 18 min walk
  • Riva - 13 min walk
Map

About this property

Colonial Resort-1000 Islands

Colonial Resort-1000 Islands is a great choice for a stay in Gananoque. After splashing around at the indoor pool, you can unwind with a drink at one of the 2 bars/lounges. An outdoor tennis court, a terrace, and a garden are other highlights. Fellow travelers like the overall property condition.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 54 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 bars/lounges

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Ziplining nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1967
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • An indoor pool
  • Outdoor tennis court

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Children & extra beds

  • Rollaway beds are available for CAD 20.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 20 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Colonial Gananoque
Colonial Resort Spa
Colonial Resort Gananoque
Colonial Resort Spa
Colonial Resort 1000 Islands
Colonial Resort-1000 Islands Hotel
Colonial Resort-1000 Islands Gananoque
Colonial Resort-1000 Islands Hotel Gananoque

Frequently asked questions

Is Colonial Resort-1000 Islands currently open?
The property is closed during November, December, January, February, March, and April.
How much does it cost to stay at Colonial Resort-1000 Islands?
As of Sep 25, 2023, prices found for a 1-night stay for 2 adults at Colonial Resort-1000 Islands on Sep 26, 2023 start from $66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Colonial Resort-1000 Islands offer free cancellation for a full refund?
Yes, Colonial Resort-1000 Islands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Colonial Resort-1000 Islands?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Colonial Resort-1000 Islands?
Yes, there's an indoor pool.
Are pets allowed at Colonial Resort-1000 Islands?
Yes, dogs are welcome. There's a charge of CAD 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Colonial Resort-1000 Islands?
Yes, there's free self parking.
What are the check-in and check-out times at Colonial Resort-1000 Islands?
You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Colonial Resort-1000 Islands?
No, this hotel doesn't have a casino, but Thousand Islands OLG Charity Casino (3-min drive) and Shorelines Casino Thousand Islands (6-min drive) are both nearby.
What is there to do at Colonial Resort-1000 Islands and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include 2 bars and a picnic area. Colonial Resort-1000 Islands also has a garden.
What's the area around Colonial Resort-1000 Islands like?
Colonial Resort-1000 Islands is a short 11-minute walk from Lake Ontario and 15 minutes' walk from Gananoque Municipal Marina.

Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Good

Okay 3/5, not great, not terrible - no pub
The resort itself is nice because of the land - however none of the amenities mentioned were available. There is no pub and no restaurant even though listing mentions 2 different pubs/restaurants. There are no food delivery services like Uber that will come to location for delivery. I couldn’t find the pool table that was mentioned that they have either. The tennis court is in rough shape with grass coming through the concrete. The free breakfast is just bread with butter/jam/peanut butter, cereal, muffins, and two types of cereal - that’s it - and only open 8-9:30 am. There is also no microwave in the rooms or sofa - just two chairs and a table. The beds aren’t terrible but only one pillow is given for each person and the pillows are so flat - definitely ask for at least two each person. The rooms are right next to each other and you can hear your neighbours- not great for privacy. Basically the place has tons of potential but it has a run-down look. It’s a 3/5 hotel. Wasn’t much of a “Resort” although I’m not sure how it looks at a busier time of year.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Would not stay again
The key points about our disappointing stay are 1 on arrival reception representative not helpful in answering questions about area - had to ask him to put his phone down and come over to counter to speak to us 2. Breakfast the worst I have ever experienced, room filthy with cobwebs and dirty tables, we were the only persons in the breakfast room so hardly a high demand on staff 3. Spoke to some guys who had belongings taken from room, I do not know what happened in follow up but glad to be leaving after 1 night This could be a great place but the staff/owner have no idea on how to run a property- a great shame as it has potential
anthony, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Heinrich, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Marlene, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alexandre, 1-night trip
Verified Hotels.com guest review

6/10 Good

Diane, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Leslie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

poor quality of goods and services
the property was very dirty full of cobb webs and very poorly maintained, quality of goods and seevices provided was also below average and the prives were very expensive almost priced to four star rating hotel and it is not value for money at all. it was a shocker for the family to pay such huge amount of money and receive such poor quality of stay. we stayed for two nights. this place needs better management for upkeep of maintenance of property and learn to provide clean and hygienic conditiina to its customers.
Aparna, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Update needed. Comfy beds
The rooms definitely need an update, and there is a weird smell when you enter them. However, beds were comfortable and clean, the place is so quiet, we slept like babies
Andrea, 1-night family trip
Verified Hotels.com guest review

6/10 Good

We go to this place every year with 10 other couples. Since new management 2 years ago the conditions are getting worse No room cleaning towel changes Pool area is a mess with broken boards & peeling paint in the pool. The rooms are dark & very dirty. Might be looking for a different place for next years reunion Never saw one staff member in 3 night stay. There was garbage left in our room which I left outside my room It was never picked up. Very disappointing as it could be a lovely inn but has been left too long in disrepair
Pamela, 1-night trip
Verified Hotels.com guest review