Close to Narita Omotesando and the revered Naritasan Shinshoji Temple, The Hedistar Hotel Narita offers a tranquil retreat. Connect to WiFi, unwind with a massage or spa treatment, and enjoy the convenience of laundry facilities.
Located just 4.8 mi (7.8 km) from the airport, The Hedistar Hotel Narita offers a free shuttle (available on request). Guests can indulge in massages and enjoy Japanese cuisine at SERRAGI, which is open for breakfast. Also, Narita Omotesando and Naritasan Shinshoji Temple are within a 15-minute walk. Fellow travelers like the helpful staff and overall property condition.
At a glance
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Hotel size
261 rooms
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Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
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Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No onsite parking
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Transfers
Free airport shuttle on request (available at scheduled times)*
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–8:30 AM
Restaurant
What to do
Golfing nearby
Working away
Computer station
Services
Front desk (limited hours)
Laundry facilities
Luggage storage
Multilingual staff
Accessibility
Elevator
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Turndown service
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Electronic bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Special features
Dining
SERRAGI - This restaurant specializes in Japanese cuisine and serves breakfast only.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1400 for adults and JPY 1400 for children
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Also known as
Kikusui Hotel
Kikusui Hotel Narita
Kikusui Narita Hotel
Narita Kikusui
Hedistar Hotel Narita
Hedistar Hotel
Hedistar Narita
Hedistar
The Hedistar Narita Narita
The Hedistar Hotel Narita Hotel
The Hedistar Hotel Narita Narita
The Hedistar Hotel Narita Hotel Narita
Frequently asked questions
Does The Hedistar Hotel Narita offer free cancellation for a full refund?
Yes, The Hedistar Hotel Narita does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Hedistar Hotel Narita?
Sorry, pets aren't allowed.
Is parking offered on site at The Hedistar Hotel Narita?
Sorry, there's no onsite parking at The Hedistar Hotel Narita.
Is airport shuttle service offered by The Hedistar Hotel Narita?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Hedistar Hotel Narita?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM.
Are there restaurants at or near The Hedistar Hotel Narita?
Yes, SERRAGI offers Japanese cuisine.
What's the area around The Hedistar Hotel Narita like?
The Hedistar Hotel Narita is in Azumamachi, a short 11-minute walk from Narita Omotesando and 11 minutes' walk from Naritasan Shinshoji Temple.
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Reviews
The Hedistar Hotel Narita Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
6.8
Location
8.4
Staff & service
7.6
Property conditions & facilities
Guest review summary
What guests liked
The airport shuttle service was convenient, on time, and a huge plus for early flights out. (36 reviews)
Breakfast was consistently described as excellent, plentiful, and flavorful with a variety of options. (27 reviews)
From real guest reviews summarized by AI.
Popular mentions
Airport
Service staff
Room
Flights
Shuttle services
Food
Reviews
Verified
10/10 Exceptional
Mar 3, 2026
Good location , shuttle and breakfast
Leonard
Leonard, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Great hotel, nice staff, and convenient market on ground floor.
Sahand
Sahand, 2-night trip
Verified
10/10 Exceptional
Apr 10, 2026
Breakfast was okay. Scrambled eggs a bit on the runny side. Shuttle to airport extremely convenient and on time.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Mar 24, 2026
Clean, quiet, comfortable rooms. Excellent breakfast, one of the best we had in Japan. Friendly staff. Convenient shuttle to Narita airport, but they don't drive too frequently to the airport (once per hour). Narita is a nice town to visit too, within walking distance
Michel
Michel, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Nice basic hotel.
Myron
Myron, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Early check in was super helpful
Jessica
Jessica, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Room was Very cosy and clean near to near shopping and easy to take the but back to Narita airport
Patchawadee
Patchawadee, 1-night trip
Verified
8/10 Very good
Jan 26, 2026
Practical hotel with breakfast and a coach hus to the airport
Sean
Sean, 1-night trip
Verified
8/10 Very good
Jan 10, 2026
Good stay, had the basic amenities and comfortable beds. Close to some restaurants that were pretty good as well. Would recommend for a short stay.
Emma
Emma, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Staff was very helpful, room was clean and comfortable
Sharolyn
Sharolyn, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Clean room and having the bus pick to Narita airport makes it very convenient for early flights out.
David
David, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Breakfast buffet was so amazing and fresh! All staff were so accommodating and so kind and professional.
Mie
Mie, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
I would definitely stay here again. Best part is the Aon mall or supermarket is just next door!
Victor Anthony Garay
Victor Anthony Garay, 5-night trip
Verified
10/10 Exceptional
Dec 24, 2025
Great price for one night stay
Luke
Luke, 1-night trip
Verified
10/10 Exceptional
Jan 27, 2026
The hotel is decent to stay , the room is not perfect but it's clean. The staffs are really accomdating and helpful. Over all service was outstanding while we're there. The location is good.
Rosario
Rosario, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Great delicious and fresh breakfast buffet. Very clean and staff were all very accommodating. We will be back!
Mie
Mie, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
The breakfast was unexpectedly plentiful, the staff were very polite, the free shuttle bus was extremely punctual, and the room was quite acceptable for one person.
Yim Tan Annie
Yim Tan Annie, 2-night trip
Verified
4/10 Fair
Apr 12, 2026
Very stinky room very small and bathroom was 10” above the floor
William
William, 2-night trip
Verified
8/10 Very good
Dec 6, 2025
It was a good stay for the price I paid
Andy
Andy, 6-night trip
Verified
8/10 Very good
Jan 24, 2026
Old building but well maintained
Luke
Luke, 1-night trip
Verified
10/10 Exceptional
Feb 1, 2026
Counter staff was extremely courteous and welcoming. Rooms were impeccably clean. The general atmosphere of the hotel puts you in a very comfortable mood. I would 100% recommend this hotel to everyone. Thanks for my stay.
Mohamed
Mohamed, 3-night trip
Verified
10/10 Exceptional
Nov 6, 2025
Good amenities and great room good for overnight after long flight
Moises
Moises, 1-night trip
Verified
10/10 Exceptional
Feb 8, 2026
Staff was courteous and very friendly. Helped with my questions. Room was really clean.
panda
panda, 2-night trip
Verified
10/10 Exceptional
Nov 28, 2025
Such a relaxing clean stay for a couple days in Narita. The staff were so kind and the free shuttle was so convenient!
Daphne
Daphne, 4-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Clean room, friendly staffs and comfortable bed. Free bus to and fro the Narita airport was a bonus. There's a ship