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Otsego Resort

Photo gallery for Otsego Resort

Property grounds
Seasonal outdoor pool
Seasonal outdoor pool
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Overview of Otsego Resort

Otsego Resort

2.5 star property
Ski-in/ski-out resort with free ski shuttle, near Otsego Golf Club

8.2/10 Very good

368 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
Map
696 M-32 East, Gaylord, MI, 49735

Room options

About this area

Getting around

  • Traverse City, MI (TVC-Cherry Capital) - 92 min drive
  • Free ski shuttle

Restaurants

  • Iron Pig Smokehouse - 19 min walk
  • Alpine Chocolat Haus - 20 min walk
  • BIGGBY COFFEE - 3 min drive
  • El Rancho Mexican Restaurant - 3 min drive
  • Big Boy - 3 min drive

About this property

Otsego Resort

With ski-in/ski-out access, Otsego Resort allows you more time for downhill skiing, snowboarding and cross-country skiing. The 3 restaurants are perfect spots to grab a bite to eat, and after a day on the slopes, you can relax at the sauna or unwind with après-ski drinks at one of the 2 bars/lounges. This Victorian resort also features a golf course, a seasonal outdoor pool and a snack bar/deli. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals. Fellow travellers say good things about the helpful staff and shopping.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch
This information is provided by our partners.

At a glance

Hotel size

  • 76 units

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Specific rooms only*
  • Off-lead area available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast each morning (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children's games
  • Fireplace guard
  • Pool gate

What to do

  • Hiking/biking trails
  • Beach nearby
  • Mountain biking nearby
  • Horse riding nearby

Working away

  • 2 meeting rooms
  • Conference centre

Services

  • Front desk (limited hours)
  • Wedding services
  • Golf cart on site
  • Ski equipment hire
  • Ski storage

Facilities

  • 4 buildings/towers
  • Built in 1939
  • Fireplace in lobby
  • 36 holes of golf
  • Golf driving range on site
  • Seasonal outdoor pool
  • Golf clubhouse on site
  • Golf pro shop on site
  • Sauna

Accessibility

  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Raised toilet seat
  • Grab bar near toilet

Languages

  • English

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Snow tubing
  • Snowshoeing

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Breakfast costs between USD 8 and USD 15 for adults, and USD 5 and USD 10 for children (approximately)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 25 March to 04 May:
  • Bar/Lounge
  • Dining venue
  • Golf course
  • Sauna
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for lunch.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Otsego Resort Gaylord
Otsego Resort Resort
Gaylord Otsego Golf Ski Resort
Otsego Club Resort
Otsego Resort Gaylord
Otsego Resort Resort Gaylord

Frequently asked questions

Does Otsego Resort offer free cancellation for a full refund?
Yes, Otsego Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Otsego Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Otsego Resort?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Otsego Resort?
Yes, cats and dogs are welcome. There's a charge of USD 35.00 per pet, per day. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Otsego Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Otsego Resort?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Otsego Resort and nearby?
Have fun with winter activities such as cross-country skiing, snowboarding and snowshoeing and in warmer months, enjoy a round of golf at the on-site golf course. Additional recreation nearby includes hunting. Enjoy amenities such as 2 bars, a seasonal outdoor pool and a sauna.
Are there restaurants at or near Otsego Resort?
Yes, there are 3 on-site restaurants. Nearby restaurants include Five Guys (2.2 mi), Culver's (2.3 mi) and BC Pizza (2.4 mi).
Does Otsego Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Otsego Resort like?
Otsego Resort is located a short 1-minute walk from Otsego Golf Club. Travellers recommend the resort for its quiet location.

Reviews

8.2

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

7.7/10

Amenities

7.5/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

8/10 Very good

Tasia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Susan Stephanie, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Suzette, 1-night trip
Verified Travelocity guest review

4/10 Fair

Property was nice the buildings were run down and in need of repairs. Log Mark lounge was closed, lobby, bar and restaurant were all closed early (-8:00). No internet. I would not recommend to anyone.
Steven, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

My son and I stayed for the weekend because we were in town for a wedding at a different venue. We absolutely loved this property! The staff was amazing, our room was perfect, nice and secluded yet only a mile from downtown! We wandered the property after dark and found a beautiful bonfire for everyone to enjoy, the grounds were immaculate and fun to explore, it really was perfect. We can’t wait to come back in the summer to enjoy the pool area, I’m sure it’s awesome!
Michelle, 2-night trip
Verified Expedia guest review

2/10 Poor

Room was quite nice but pol had closed and restaurant closed for day of our visit. We were placed directly under a large party celebrating a birthday; could hear doors slamming, running up and down stone step and pushing furniture around as well as loud conversations even though we were a floor down and on opposite side of building. Seems it would have been best to place folks separate from this large group given how few rooms were occupied night we were rhere
Judy, 1-night romance trip
Verified Expedia guest review

6/10 Good

Fit the budget...that's all...
I chose this resort because the reviews were good and the price fit my budget, I did not come for the golf. However, I do not travel often and was disappointed by the lack of in room service. The desk person explained that because of Covid, service is limited to after 3 days of stay, unless you ask, and said this was policy for many hotels. I wish this was stated on website. The resort seemed old and in need of many repairs. The pool was closed for the season (bummer cuz it was in the 80s when I was there) Next time I will chose a place with an indoor pool and breakfast. The TV did not work when I got in my room, I called the desk and she sent someone out right away and he was very nice and polite and got it working !! Thank you to him!!! TV had been disconnected from the cable.... The views were beautiful from the main building.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Room service was absent. The room was not cleaned nor towels were replaced.
Mahdi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Melissa, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Run down and dated. No service. Stayed 3 nights with no cleaning or fresh towels.
Karen, 3-night family trip
Verified Orbitz guest review