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1 room, 2 adults
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Los Lagos at Hot Springs Village, Hot Springs Village

3 stars
1 Los Lagos WayHot Springs VillageAR71909United States of America, 800-491-6126
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Excellent4.5 / 5
Location
Great location
Room
Room is all right
280See all 280 Hotels.com reviews
From 83 reviewsTripAdvisor Traveller Rating

Los Lagos at Hot Springs Village, Hot Springs Village

Hotel Info: 866-539-8117

from $189
  • Standard
  • Condo, 1 Bedroom
  • Condo, 2 Bedrooms
  • Elite Room, 2 Bedrooms (plus 2 Sofa Beds)
  • Studio Suite

At a glance

Key facts

Hotel size

  • This hotel has 160 rooms

Arriving/leaving

  • Check-in time 4 PM-5 PM
  • Check-out time is 10 AM
  • Express check-out
The front desk is open daily from 8 AM - 5 PM
If you are planning to arrive after 5 PM please contact the property at least 24 hours in advance using the information on the booking confirmation. Guests arriving at this gated community must be prepared to present identification matching a hard copy of their reservation confirmation, which indicates their confirmed date of arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hot Springs Village Los Lagos
  • Los Lagos Condo
  • Los Lagos Condo Hot Springs Village
  • Los Lagos Hot Springs Village

Policies

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. The hotel cannot make change for guests paying in cash on site. For more details, please contact the office using the information on the reservation confirmation received after booking.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Internet access (may be limited)
  • Newspaper
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

In the hotel

Food and drink
  • Barbecue grills
Things to do
  • Number of outdoor pools - 2
  • Outdoor seasonal pool
  • Fitness facilities
  • Tennis on site
  • Spa tub
  • Hiking/biking trails on site
  • Playground on site
  • Golfing nearby
  • Children's pool
Services
  • Front desk (limited hours)
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Picnic area
  • Library
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Sofa bed
  • Sofa bed size queen
Things to enjoy
  • Separate dining area
  • Separate living room
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Cable TV channels
  • DVD player
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher

Los Lagos at Hot Springs Village, Hot Springs Village’s small print

Also known as

  • Hot Springs Village Los Lagos
  • Los Lagos Condo
  • Los Lagos Condo Hot Springs Village
  • Los Lagos Hot Springs Village

Policies

This hotel will place an authorization for any bookings where payment for the stay will be made on site instead of at the time of booking. The hotel cannot make change for guests paying in cash on site. For more details, please contact the office using the information on the reservation confirmation received after booking.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Resort fee inclusions:

  • Pool access
  • Internet access (may be limited)
  • Newspaper
  • Parking

Inclusions may be listed elsewhere on the page as free or for a surcharge.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 280 reviews

Los Lagos at Hot Springs Village, Hot Springs Village
Outstanding5.0 / 5
Quiet and cozy
This was our first trip to this location so it was only a weekend trip. We will return and stay longer. Los Lagos was a quiet getaway and the affordability was impressive for what we received.
2 night trip with friends
Los Lagos at Hot Springs Village, Hot Springs Village
Poor1.0 / 5
Don't waste your time or money
We booked here they gave us the wrong room (studio room which is tiny). Went to office in the morning (no one there in evenings) asking them to fix this and they said we had to pay for the room we were in for two nights because that's the minimum for a "cleaning fee" even though they gave us the wrong room! They then offered to let me book a separate room and have to pay for both. I told them that wasn't fair to me and they said "we can refund you for the rest of your stay (not the night we already paid for) if you aren't happy with that." The manager is a woman named Edna and literally yelled at me and stood up and was incredibly rude. I asked if she could please be respectful and she began shouting "this is how we talk to people here and if you have a problem with that then I recommend you stay somewhere else next time." I have no idea what is going on in this woman's personal life to cause her to treat people like this but she has no business working in customer service. I asked for her boss's info and she told me she was in charge and told me if I had a complaint to call the website I booked with. I asked for the owners info and she refused to tell me it just told me "if you aren't happy here then file a complaint with your booking company." On top of that rooms are not clean and cobwebs and lack of maintenance is apparent everywhere.
3 night family trip
Los Lagos at Hot Springs Village, Hot Springs Village
Outstanding5.0 / 5
Anniversary Trip
This place was soooo relaxing n refreshin. Out from the world. Very affordable and clean. Need a get a way from home this is the place to be. We really enjoyed our anniversary for the labor day weekend.
2 night romance trip
Los Lagos at Hot Springs Village, Hot Springs Village
Excellent4.0 / 5
Clean, beautiful location, but dated
We were all impressed at the size of the 2 bedroom unit. It is a bit dated with a style from the 1990s but it was clean. Beds were very comfortable. There were a few dead bugs found throughout the stay likely to due good insect control, but remember this is surrounded by lake and woods so there will be bugs. I'm just glad they were dead and not running around. It didn't sway me enough to not rate it highly. People were nice and access to the national forest and Hot springs was easy. Kind of felt like I was staying at grandma's place but it was warm and cozy as well. I would stay again especially given the price for 2 rooms and a family of 6. With a full kitchen we could save more money by preparing our own meals rather than having to eat out all the time. This saved time as well given our packed schedule of events and activities.
2 night family trip
Los Lagos at Hot Springs Village, Hot Springs Village
Outstanding5.0 / 5
Excellent choice for price.
Very well maintained, clean and comfortable. My top choice for any return stays to the area.
2 night romance trip

See all reviews

Los Lagos at Hot Springs Village, Hot Springs Village

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