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MAXX by Steigenberger Vienna

Luxury hotel with spa, near Schoenbrunn Palace

  • Free WiFi
From
$99

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8.6.Fabulous.
  • Fantastic hotel, staff were friendly and the design inside the hotel is awesome, location…

    Jul 15, 2020

  • Nice room and location close to a metro station, but service virtually doesn’t exist. We…

    Dec 25, 2019

See all 342 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Quiet
Transportation options
Safe
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 195 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Margareten
  • Schoenbrunn Palace - 26 min walk
  • Wiener Stadthalle - 27 min walk
  • Naschmarkt - 28 min walk
  • Vienna State Opera - 35 min walk
  • Albertina - 38 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Double Room
  • Deluxe Double Room
  • Deluxe Room (Plus)
  • Junior Suite
  • Superior Room (Plus)

Location

  • In Margareten
  • Schoenbrunn Palace - 26 min walk
  • Wiener Stadthalle - 27 min walk

What’s around

Landmarks

  • In Margareten
  • Schoenbrunn Palace - 26 min walk
  • Wiener Stadthalle - 27 min walk
  • Naschmarkt - 28 min walk
  • Vienna State Opera - 35 min walk
  • Albertina - 38 min walk
  • Hofburg Imperial Palace - 38 min walk
  • Spanish Riding School - 41 min walk
  • Belvedere - 41 min walk
  • Stephansplatz - 44 min walk
  • St. Stephen's Cathedral - 45 min walk

Getting around

  • Vienna International Airport (VIE) - 30 min drive
  • Westbahnhof station - 17 min walk
  • Vienna (XWW-Vienna West Train Station) - 17 min walk
  • Vienna Meidling Station - 23 min walk
  • Margaretengurtel U-Bahn - 3 min walk
  • Gumpendorfer Street U-Bahn - 10 min walk
  • Langenfeldgasse U-Bahn - 10 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 195 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 24 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1938
  • Conference space size (meters) - 180
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • English
  • German
  • Italian
  • Serbian

In the room

Home comforts

  • Air conditioning
  • Espresso maker

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

City SPA has 1 treatment room. Services include massages and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Bar & Lounge Nepomuk - This lobby lounge serves light fare only.

Small print

Also known as

  • Falkensteiner Hotel Wien
  • MAXX by Steigenberger Vienna Hotel Vienna
  • MAXX Steigenberger Hotel Vienna
  • Falkensteiner Wien
  • Falkensteiner Wien Margareten
  • MAXX Steigenberger Vienna
  • MAXX Hotel Vienna
  • MAXX by Steigenberger Vienna Hotel
  • MAXX by Steigenberger Vienna Vienna

Optional extras

Self parking costs EUR 24 per day

Buffet breakfast is offered for an extra charge of EUR 24.00 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of EUR 40.00 per vehicle (one way)

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, MAXX by Steigenberger Vienna does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 24 per day. Electric vehicle charging is available.
  • Yes, cats and dogs are welcome. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Bar & Lounge Nepomuk. Nearby restaurants include Zur Fabrik (5-min walk), Rupps (6-min walk), and Xin Chào (6-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 40.00 per vehicle one way.
  • No, this hotel doesn't have a casino, but Casino Wien (5-min drive) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as a fitness center and spa services.
8.6.Fabulous.
  • 4.0.Fair

    Not so impressed with staff

    After checking in late at night, I wake up early to start my day. I realize my passport is missing and remembered giving it to the front desk for check in. I check with the front desk and no one has seen it. After making an appointment with the US consulate I check one last time with the hotel staff after checking out. Guess it appeared over night and no one knows how. Instead of the staff stopping by my room to report the located passport, they just wait for me to ask.

    2 night trip, Dec 8, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice breakfast, not so nice bed

    Nice and quiet hotel near the U4 u-bahn line. Friendly staff, amazing breakfast but the bed was crazy hard so both me and my partner got aches and pains all over. The SPA was nice and clean. The area isn't the most exiting one but in 20 minutes you could walk into town.

    Sara, 3 night trip, Dec 4, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A great hotel that need some improvements

    I wasn't going to give this hotel 5 stars but some of this hotel staff saved our holidays. Basically we booked and asked for baby cot in the room and was not send to our room even though that we have asked the receptionist on duty to send one but again this was not send. I've called the reception in the evening and a receptionist (very friendly gentleman) provided us with a one mattress bed that we put on the floor and a baby cot. We tried many times to set up the baby cot but not us or the receptionist could make it the same evening (Folded baby cot). Finally we did it :) The next morning I have personally asked the reception to change the bed sheets as our child wet the bed and it was important for us to be done prior our return at the hotel. We asked this approximately at 10:30 a.m. and we came back at 15:30 p.m. and found our room dirty with a wet bed. I ve called the reception and asked them why they haven't clean our room and they said that they don't clean the rooms until approximately 6p.m. as they do check outs first. I truly accept your procedures but this was a request for the bed to be cleaned which was not done. After I complained the executive housekeeper with the duty manager came to our room and apologized for the incidents and they have arranged immediately everything. They were so helpful-they even help us to navigate to restaurants and they city. We thank you for this. A note to your log book procs .Please pass the notes to your colleagues with care

    Nikolas, 6 night family trip, Aug 13, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice hotel for a good stay, became regular guests

    Friendly staff and a great hotel. We keep coming back. Rooms could use some renovation (refreshment), although they are clean and overall it makes a pleasant stay. The garage is also great if you come by car. Well connected to the center of the city.

    Igor, 4 night romance trip, Jul 22, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    reasonable rate. check in staff no warm and friendly.

    2 night romance trip, Jun 18, 2019

    Verified Expedia guest review

  • 6.0.Good

    I was supposed to get an upgraded room sonce i am a vip expedia member but the receptionist did not give me one although i asked for an upgrade

    2 night family trip, Apr 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice Hotel. Front desk at check in was not very good.

    3 night family trip, Apr 22, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    No coupard for cloth ,I think that was the only comment about the room

    6 night family trip, Apr 12, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very close to transportation to the inner city (subway is one block away!!) Very friendly and helpful staff, they went as far as explaining the map and subway lines, circled the HOT stops. Very clean hotel and clean rooms.

    1 night romance trip, Apr 11, 2019

    Verified Expedia guest review

  • 6.0.Good

    Very adequate.

    It was nice. However, there were not enough beds in the sauna area, the cable channels were an odd selection, and the phone flashed green every time there was a call to the reception. I was also told there was a VIP offer which was then never delivered.

    Aaron, 2 night romance trip, Jan 11, 2019

    Verified Hotels.com guest review

See all 342 reviews