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All properties in Kyoto, Kyoto (prefecture), Japan
1 room, 2 adults

Arashiyama Benkei

4-star4 stars
34 Susukinobanba-cho Saga-tenryuji, Ukyo-ku, Kyoto, Kyoto, 616-8385, Japan

Riverfront ryokan with 20 restaurants, near Toei Kyoto Studio Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Japan may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Room was nice and people were friendly. I was expecting a little more in the way of…Mar 10, 2019
  • We had a magical stay in this hotel. The staff was very friendly and helpful. The room…Sep 29, 2018

Arashiyama Benkei

  • Japanese Room (12 tatami mats)
  • Japanese Room (15 tatami mats)
  • Modern Premium Suite, Garden View (90sqm)
  • Modern Premium Suite, Maisonette Type, Garden View (90sqm)
  • Japanese Suite with Private Open-Air Bath, River View
  • Japanese Suite with Private Open-Air Bath, Garden View

What’s around Arashiyama Benkei

Landmarks

  • In Arashiyama
  • Toei Kyoto Studio Park - 44 min walk
  • Arashiyama Onsen - 1 min walk
  • Togetsukyo Bridge - 4 min walk
  • Tenryuji Temple - 5 min walk
  • Kyoto Arashiyama Orgel Museum - 9 min walk
  • Arashiyama Bamboo Grove - 10 min walk
  • Bamboo Forest Street - 11 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 83 min drive
  • Itami Airport (ITM) - 59 min drive
  • Arashiyama Station - 4 min walk
  • Randen-saga Station - 10 min walk
  • Hankyu Arashiyama Station - 11 min walk
  • Saga-Arashiyama Station - 12 min walk
  • Torokko Arashiyama Station - 12 min walk
  • Free area shuttle
  • Free train station pick-up
  • Free train station drop-off

At a glance

Key facts

Size

  • 10 rooms

Arriving/leaving

  • Check-in time 3:00 PM-7 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Japan may have travel restrictions in place, including self-quarantine, due to COVID-19.
There is no front desk at this property. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests can access their accommodation through a private entrance. For more details, please contact the property using the information on the booking confirmation. All restaurants at the property require guests to pre-book breakfast service 1 day in advance, and pre-book dinner service 3 days in advance. Meal requests for guests without restaurant reservations cannot be accommodated.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free train station shuttle*

Parking

  • Free onsite self parking

  • Onsite parking limited

  • Electric vehicle charging point on site

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Food and drink
  • Local cuisine breakfast daily (surcharge)
  • 20 restaurants
Services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Languages Spoken
  • Chinese
  • English
  • Japanese
  • Korean

In the room

Home comforts
  • In-room climate control (air conditioning)
Freshen up
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to midnight.

Arashiyama Benkei’s small print

Also known as

  • Arashiyama Benkei
  • Arashiyama Benkei Ryokan
  • Arashiyama Benkei Ryokan Kyoto
  • Arashiyama Benkei Inn
  • Arashiyama Benkei Inn Kyoto
  • Arashiyama Benkei Kyoto
  • Benkei Arashiyama
  • Arashiyama Benkei Hotel Kyoto
  • Benkei Inn
  • Arashiyama Benkei Kyoto

Policies

Additional fees may apply to children for items such as extra bedding and meals.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective October 1, 2018. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 1000 per person, per night

Optional extras

Local cuisine breakfast is offered for an extra charge of JPY 3300 for adults and JPY 3300 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arashiyama Benkei

  • Does Arashiyama Benkei offer free cancellation for a full refund?
    Yes, Arashiyama Benkei does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered on site at Arashiyama Benkei?
    Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Are pets allowed at Arashiyama Benkei?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Arashiyama Benkei?
    You can check in from 3:00 PM - 7 PM. Check-out time is 11:00 AM.
  • Are there restaurants at or near Arashiyama Benkei?
    Yes, there are 20 onsite restaurants. Nearby restaurants include Sushi Naritaya (3-min walk), Yudofu Sagana (3-min walk), and Shintogetsu (4-min walk).

Recent reviews

Exceptional 9.6 From 111 reviews

Exceptional 10.0
It was a fantastic traditional experience. Made me feel very comfortable experiencing traditional hospitality. Was able to take advantage of a private Onsen.
us1 night family trip
Good 6.0
Great location and views. Restaurant is incredible. Property is feeling a little aged, needs some serious refreshing. Concierge service was mixed.
CS, us1 night family trip
Exceptional 10.0
It was an older building which could have used some updating. All the same it was well maintained and the staff were phenomenal. We took the kaiseki dinner in the evening and it was IMMACULATE. Same goes for the Japanese style breakfast in the morning. I wasn’t allowed to use the public baths as I have visible tattoos but the private bath was adequate. They use a small amount of chlorine in the water which I wasn’t expecting but I suppose it makes sense. If you’re looking for a traditional style ryokan look no further. A lot of places tout themselves as “international” ryokans to foreigners and they’re just regular hotels with a bathtub - don’t be fooled. The high price is worth the night for the experience.
us1 night romance trip
Exceptional 10.0
This is a beautifully and perfectly located property and the food was excellent too
us2 night romance trip
Exceptional 10.0
The nine course, two hour dinner in a private room was amazing! The location was exceptional as well—close to the bamboo forest, temples, and Monkey Park. A great coffee shop on the corner (ryokan only serves tea!) A fabulous experience. Highly recommend.
Susan, us1 night trip
Exceptional 10.0
We were travelling with a 3 month old baby and appreciated the excellent service from the staff to accommodate our requests. Great location with scenic views from our room.
Ms.Wang, sg1 night family trip
Exceptional 10.0
The service here was amazing. The fantastic staff make you feel welcome from the moment you step in the door and ensure you are well looked after throughout the stay. The onsen was great and kept in very good condition.
us1 night trip with friends
Exceptional 10.0
It was very wonderful for the quality of service
Overall, hotel was so good for my family to stay With. I would like to choice this hotel again:)
Kuan hsun, tw2 night family trip
Exceptional 10.0
Wonderful experience! Will come back again
Yeung, hk2 night romance trip
Exceptional 10.0
Great location! Great food! Great people! Great!
us2 night family trip

Arashiyama Benkei