All hotels in Akumal, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Grand Oasis Tulum - All Inclusive, Akumal

3.5 stars
251 Carretera ChetumalAkumalQROO77780Mexico
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.6 / 5
  • Hotel staff is rude , do not care about the tourist . Food at snack area is disgusting .…Jul 24, 2016
  • We arrived at the hotel at 1pm front office told us to come back at 3:00 to check in.…Jul 22, 2016
70See all 70 Hotels.com reviews
From 1,564 reviewsTripAdvisor Traveller Rating

Grand Oasis Tulum - All Inclusive, Akumal

from $253
  • Sian Kaan
  • Sian Kaan
  • Grand Plus (additional amenities and children eat and stay free)
  • Grand Room (children eat and stay free)
  • Standard Room, Oceanfront
  • Room, Garden View, Garden Area
  • Standard room, garden view with smart car included for 1 day
  • Club Room Sian Kaan, 1 king bed, beachfront with Smart car included for 1 day
  • Room, Ocean View
  • Standard Room, Garden View
  • Room, Pool View
  • Club Room, 1 King Bed (Sian Kaan)
  • Oasis Lite (access to 8 restaurants and 7 bars)
  • Standard Room, Ocean View, Oceanfront (Smart Car included for 1 day)

At a glance

Key facts

Hotel size

  • This hotel has 228 rooms

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Free children's club (ages 9 - 12)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas *

Transportation

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Grand Oasis Tulum
  • Grand Oasis Tulum Akumal
  • Grand Oasis Tulum All Inclusive
  • Grand Oasis Tulum All Inclusive Akumal
  • Grand Oasis Tulum Riviera Maya/Akumal, Mexico

Policies

This property does not have elevators.

Optional extras

WiFi is available in public areas for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 10 restaurants
  • 12 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 5
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Beach towels
  • Free pool cabanas
  • Swim-up bar
  • Pool sun loungers
  • Pool umbrellas
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
More
  • Daily housekeeping

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • Dining and beverage availability limited at one or more venues

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities
  • Snorkeling
  • Snorkeling excursions

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Yoga

Kids' club
  • Supervised activities for children between 9 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included
  • Use of golf equipment
  • Scuba-diving certification
  • Scuba-diving lessons
  • Tennis racquets
  • Room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Kin-Ha Spa. Services include deep-tissue massages, hot stone massages, massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Careyes Restaurant - This fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Careyes Terrace - This restaurant serves lunch only. Guests can enjoy drinks at the bar. Reservations are required.

Cocoa - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.

Arrecifes - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Sarape - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Grand Oasis Tulum - All Inclusive, Akumal’s small print

Also known as

  • Grand Oasis Tulum
  • Grand Oasis Tulum Akumal
  • Grand Oasis Tulum All Inclusive
  • Grand Oasis Tulum All Inclusive Akumal
  • Grand Oasis Tulum Riviera Maya/Akumal, Mexico

Policies

This property does not have elevators.

Optional extras

WiFi is available in public areas for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 70 reviews

Grand Oasis Tulum - All Inclusive, Akumal
Excellent4.0 / 5
Quiet and good food
Hotel was quiet with nice pools. Food was good better than other all inclusive's we have stayed in. Service was very friendly and felt very safe at this hotel. Only complaint and it's not a big one, but wish they had played more upbeat music around the hotel particularly the bars. The sports bar had no music at all which was disappointing. Good array of all inclusive alcohol to choose from as well. Liked that the infinity pool overlooked beach and had a swim up bar. Rent a car to drive down as there is free parking and tulum and Akumal are quick drives away!
4 night trip with friends
Grand Oasis Tulum - All Inclusive, Akumal
Outstanding5.0 / 5
Excelent staying!
It was EXCELENT!!! All the employees are really kind, and the service is perfect. I love GRAND OASIS TULUM hotel.
4 night romance trip
Grand Oasis Tulum - All Inclusive, Akumal
Outstanding5.0 / 5
Outstanding Resort The Grand Oasis
Read reviews posted by others none of which I believe to be an honest evaluation. The food was ok the buffet and Italian restaurant was very good. The complex was quiet clean and well managed. Service was outstanding the room being an ocean front in the grand resort was increadable 50 ft from the water edge beautifully appointed. This is by far the best I have stayed at because of its size its extremely quiet and restfull. I will return.
7 night romance trip
Grand Oasis Tulum - All Inclusive, Akumal
Excellent4.0 / 5
Nice tranquil hotel
If you arrive with a reservation make sure you have a printed version of it. We had it on iPad, not good for them. Paperwork still a must there. It took an hour to print reservation from personal email. The rest of the stay was adequate for a 3 and a half star rating.
Other trip
Grand Oasis Tulum - All Inclusive, Akumal
Outstanding5.0 / 5
Beautiful location, fantastic service!
My sister and I went to the grand oasis tulum for a 4 night vacation and had an absolutely fabulous time!! The service from all the staff for tour/car bookings, spa, restaurants and bars was impeccable. I would like to give a special thank you to Miguel in the steak buffet restaurant, his service was so friendly and he made dinner so much more fun! We stayed in room 2117 and had our own private porch and hot tub that stepped out on to the beach and jetty that was just beautiful!! The room was clean and well kept by the housekeeping staff who work their butts off getting through all those rooms!! I read a few comments before booking where people were complaining about dampness in the rooms but it was just the natural humidity of the location, the hotel can't control the weather! The food in the restaurants was very good quality considering it was bulk made for buffets and the cocktails were delicious but not strong which was fine with me but you can always ask for double shots ;) We also hired one of the hotels smart cars for a day to visit some ruins and tulum which is such a great idea if you want to get out of the hotel (which is rather remote) and see some of the local areas! Thanks for such a wonderful holiday!!
4 night trip with friends

See all reviews

Grand Oasis Tulum - All Inclusive, Akumal

Is the description of this hotel not correct? Tell us