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All properties in Puerto Morelos, Quintana Roo, Mexico
1 room, 2 adults

Grand Residences Riviera Cancun, Puerto Morelos

5-star5 stars
Blvd. El Cid, Unidad 28 Lote 1, Manzana 20 Supermanzana 3, Puerto Morelos, QROO, 77580, Mexico

Puerto Morelos beachfront resort with spa, beach bar
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Exceptional9.8
Comfort
Very comfortable
Room
Great room
Service
Fantastic service
Food
Delicious food
150See all 150 Hotels.com reviews
From 1,289 reviews

TripAdvisor Traveller Rating

Grand Residences Riviera Cancun, Puerto Morelos

from $236
  • Junior Suite with Jacuzzi
  • Junior Suite Ocean View
  • Master Suite Ocean View
  • Two Bedroom Suite Ocean View
  • Three Bedroom Suite Ocean View
  • Junior Suite Resort View
  • Master Suite Resort View
  • Two Bedroom Suite Resort View
  • Three Bedroom Suite Resort View
  • Junior Suite Beachfront
  • One Bedroom Master Suite Beachfront

What’s around Grand Residences Riviera Cancun, Puerto Morelos

Landmarks

  • On the beach
  • Ojo de Agua Beach - 34 min walk
  • San Jose Catholic Parish - 40 min walk
  • Artisans Market - 40 min walk
  • Puerto Morelos Town Square - 41 min walk
  • Puerto Morelos Reef - 42 min walk
  • Sanctuary of Hope and Time Capsule - 4.8 mi / 7.7 km
  • Dr. Alfredo Barrera Marin Botanical Garden - 5 mi / 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 33 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 130 min drive
  • Free self parking
  • Free valet parking
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4 PM-1 AM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. Guests who require airport shuttle pickup service must contact the property at least 48 hours in advance with their arrival details. Please contact the office using the information on the reservation confirmation received after booking.
Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 25

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Other information

  • Resort fee included
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Conference space
  • Conference space size (feet) - 1507
  • Conference space size (meters) - 140
  • One meeting room
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 7
  • Year Built 2013
  • Elevator/lift
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch plasma TV
  • Cable TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

El Faro Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Lobby Cafe and Bar - This lobby lounge overlooks the garden. Open daily.

Heaven Beach Bar - This beach bar specializes in international cuisine and serves lunch only. Open daily.

Pool Bar - This bar is located on the beach. Open daily.

Flor de Canela - This restaurant specializes in Mexican cuisine.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Grand Residences Riviera Cancun, Puerto Morelos’s small print

Also known as

  • Cancun Residences
  • Grand Residences Riviera Cancun Resort
  • Resinces Riviera Cancun Puert
  • Grand Residences Cancun
  • Grand Residences Riviera
  • Grand Residences Riviera Cancun
  • Grand Residences Riviera Cancun Maya Mexico - Puerto Morelos
  • Grand Residences Riviera Cancun Condo Puerto Morelos
  • Grand Residences Riviera Cancun Puerto Morelos
  • Grand Residences Riviera Cancun Condo
  • Grand Residences Riviera Cancun Resort Puerto Morelos

Policies

Guests staying through a Saturday night may be required to move rooms with hotel assistance. For more details, please contact the property using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Sanitation services: MXN 50 per night

Deposit: MXN 3800.00 per night

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.8 From 150 reviews

Grand Residences Riviera Cancun, Puerto Morelos
Exceptional10.0
Always a wonderful experience
Wonderful resort with incredible service. Modesto and Enrique are fabulous bartenders. Efrain treats you like royalty beachside. Victor our driver was terrific. We travel extensively and almost never go the the same place twice, but this was our fourth time at the resort. you won’t be disappointed.
Susan, us5 night family trip
Grand Residences Riviera Cancun, Puerto Morelos
Good6.0
Good not great.
With such amazing reviews, I had high expectations. They messed up our check in so we got an upgrade to ocean front, which was awesome, but they really fell short on a number of items, some they can control, not sure about others. We asked them three times to replenish snacks and sodas in our room service area. It took them two days to replenish the snacks, they never replenished the perrier and after they took all the beverages out of the fridge the day before we were checking out, we asked them to put them back because we wanted some the evening before we left....seven hours later they show up (like 8:30 pm!!, we told them not to bother). The pools are nice, but the bingo and base on the music were annoying...the last night there was a huge wedding next door and they were so loud...if we wanted loud, we would have stayed in Cancun. Inconsistent info in the in-room book and by staff. Prices of taxis to town were totally inflated. Otherwise, food was good and a beautiful location. It wasn't all bad. I just expected a lot more given the reviews of previous guests.
Alicia, us4 night romance trip
Grand Residences Riviera Cancun, Puerto Morelos
Exceptional10.0
one night vey well spent
Even though it was only one night and business related, this is a beautifully run hotel and property. From the valet at the entrance to the check in and so on it is with friendly service and the upmost of care. The rooms are elegant and very comfortable. The bathroom is spacious and very nice. The pool area is well spread out and the beach is very pretty, even with the seaweed. the restaurant has good food, service was just ok, but the room service was prompt and excellent. very comfortable beds, and pillows. I highly reccomend this hotel!
ENRICO, us1 night romance trip
Grand Residences Riviera Cancun, Puerto Morelos
Exceptional10.0
Just stay here already
I was initially a little skeptical that this place had almost all perfect reviews, but yes, it is as close to perfect a hotel that I have ever stayed in.
, usFamily trip
Grand Residences Riviera Cancun, Puerto Morelos
Exceptional10.0
Amazing experience
Beyond amazing. We enjoyed very much and will be back.
Romulus, usOther trip

See all reviews

Grand Residences Riviera Cancun, Puerto Morelos

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