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Mercure Serpong Alam Sutera, Tangerang

4-star4 stars
Jl Alam Sutera Boulevard Kav23Serpong, TangerangBanten15325Indonesia, 800-491-6126

4-star hotel in Tangerang with outdoor pool, restaurant
  • Free WiFi and free parking
Fabulous8.6 / 10
Great pool
Great location
Fantastic service
Great room
71See all 71 reviews
From 486 reviewsTripAdvisor Traveller Rating

Mercure Serpong Alam Sutera, Tangerang

Hotel Info: 866-539-8117

from $51
  • Superior Room, 1 Queen Bed
  • Privilege, Room, 1 Double Bed
  • Privilege, Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds

At a glance

Key facts

  • This hotel has 171 rooms
  • This hotel is arranged over 8 floors
  • Staff speak English


  • Check-in time 2 PM-4 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking


  • Area shuttle *

  • Free shopping center shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Bicycle rentals on site
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 4
  • Meeting rooms 3
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Mint & Pepper - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Maniz Pool Deck - This bar serves light fare only. Open daily.

Mocca - Onsite lobby lounge. Open daily.

Mercure Serpong Alam Sutera, Tangerang’s small print

Also known as

  • Alam Sutera Serpong
  • Mercure Alam Sutera
  • Mercure Serpong
  • Mercure Serpong Alam
  • Mercure Serpong Alam Sutera
  • Mercure Serpong Alam Sutera Hotel
  • Mercure Serpong Alam Sutera Hotel Tangerang
  • Mercure Serpong Alam Sutera Tangerang


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for IDR 400000 per night

Buffet breakfast is offered for an extra charge of IDR 145200 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 363000 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Mercure Serpong Alam Sutera, Tangerang

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