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Mercure Serpong Alam Sutera, Tangerang

4-star4 stars
Jl Alam Sutera Boulevard Kav23Serpong, TangerangBanten15325Indonesia
4-star hotel with restaurant and outdoor pool
  • Free WiFi and free parking
Great location
Fantastic service
68See all 68 reviews
From 521 reviewsTripAdvisor Traveller Rating

Mercure Serpong Alam Sutera, Tangerang

from $45
  • Privilege, Room, 1 Double Bed
  • Superior Room, 1 Queen Bed
  • Privilege, Room, 2 Twin Beds
  • Superior Room, 2 Twin Beds
Want more choice? Check out our other properties in Tangerang.

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 2 PM-4 PM
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (16 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *


  • Free self parking


  • Area shuttle *

  • Free shopping center shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Bicycle rentals on site
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms 3
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Elevator/lift
  • ATM/banking
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Mint & Pepper - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Maniz Pool Deck - This bar serves light fare only. Open daily.

Mocca - Onsite lobby lounge. Open daily.

Mercure Serpong Alam Sutera, Tangerang’s small print

Also known as

  • Alam Sutera Serpong
  • Mercure Alam Sutera
  • Mercure Serpong
  • Mercure Serpong Alam
  • Mercure Serpong Alam Sutera
  • Mercure Serpong Alam Sutera Hotel
  • Mercure Serpong Alam Sutera Hotel Tangerang
  • Mercure Serpong Alam Sutera Tangerang


For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for IDR 400000 per night

Buffet breakfast is offered for an extra charge of IDR 145200 per person (approximately)

Airport shuttle service is offered for an extra charge of IDR 363000 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Serpong Alam Sutera, Tangerang


  • Heart of Tangerang
  • Omni Hospital (2-minute walk)
  • Living World (2-minute walk)
  • Summarecon Mall Serpong (2.7 mi / 4.3 km)
  • Ocean Park (3.9 mi / 6.3 km)
  • Eka Hospital (4.4 mi / 7.1 km)
  • Gading Raya Golf Course (4.7 mi / 7.5 km)
  • TangCity (5 mi / 8 km)

Getting around

  • Jakarta (CGK-Soekarno-Hatta Intl.) 42-min drive
  • Jakarta (HLP-Halim Perdanakusuma Intl.) 49-min drive
  • Serpong Rawa Buntu Station 19-min drive
  • Tangerang Tanah Tinggi Station 21-min drive
  • Serpong Station 22-min drive
  • Free self parking
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping center shuttle

Mercure Serpong Alam Sutera, Tangerang

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