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All properties in Gothenburg, Vastra Gotaland County, Sweden
1 room, 2 adults

Upper House, Gothenburg

5-starHotelstars Union assigns an official star rating for properties in Sweden. This property is rated 5 stars and is displayed on this page as 5.0 stars.
Mässans gata 24, 25th floor, Gothenburg, 402 26, Sweden

Luxury hotel with full-service spa, connected to the convention center, near Universeum
  • Free cooked-to-order breakfast and free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • This is a great hotel choice. Unfortunately a great deal of maintenance and repairs were…Jan 12, 2020
  • Everything is difficult in this property as they don’t have the people to handle a hotel…Jul 3, 2019

Upper House, Gothenburg

from $284
  • Superior Room (Free Spa Access)
  • Deluxe Room (Free Spa Access)
  • Deluxe Suite (Free Spa Access)

What’s around Upper House, Gothenburg

Landmarks

  • In Centrum
  • Liseberg Amusement Park - 4 min walk
  • Universeum - 4 min walk
  • Scandinavium - 4 min walk
  • Nya Ullevi Stadium - 15 min walk
  • Museum of World Culture - 5 min walk
  • Gothenburg Concert Hall - 9 min walk
  • Gothenburg Museum of Art - 9 min walk

Getting around

  • Landvetter Airport (GOT) - 18 min drive
  • Gothenburg Liseberg Station - 7 min walk
  • Gothenburg Central Station - 23 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 24 min walk
  • Korsvägen Tram Stop - 3 min walk
  • Liseberg Tram Stop - 3 min walk
  • Berzeliigatan Tram Stop - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM
If you arrive at the property after hours, you'll need to check in at an alternate location: Entréplan Gothia TowersFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property's reception is located on the 25th floor of Gothia Towers' central tower. Guests must go to the Guest Service desk upon arrival to gain access.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Valet parking (limited) *

  • Electric vehicle charging point

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 4 restaurants
  • 5 bars/lounges
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Number of indoor pools - 2
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Health club
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 60
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Braille signage
Languages Spoken
  • English
  • German
  • Spanish
  • Swedish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Digital TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Upper House Spa has 6 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Upper House Dining - This restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Upper House, Gothenburg’s small print

Also known as

  • Upper House Gothenburg
  • Upper House Hotel Gothenburg
  • Upper House Hotel
  • Upper House Hotel
  • Upper House Gothenburg
  • Upper House Hotel Gothenburg

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 16 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs SEK 225 per night with in/out privileges

Valet parking costs SEK 395 per night

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Upper House, Gothenburg

  • Does Upper House offer free cancellation for a full refund?
    Yes, Upper House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Upper House?
    Yes. Self parking costs SEK 225 per night. Valet parking costs SEK 395 per night. Parking spots may be limited.
  • Is there a pool at Upper House?
    Yes, there are 2 indoor pools and an outdoor pool.
  • Are pets allowed at Upper House?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Upper House?
    You can check in from 3:00 PM to 11:00 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Upper House?
    Yes, there are 4 onsite restaurants.
  • Is airport shuttle service offered by Upper House?
    Yes, an airport shuttle is available.
  • What is there to do near Upper House?
    Recommended spots to visit include Universeum (4-min walk) and Liseberg Amusement Park (4-min walk), along with Scandinavium (4-min walk) and Museum of World Culture (5-min walk).

Recent reviews

Exceptional 9.6 From 413 reviews

Exceptional 10.0
Blown away by this amazing hotel experience
When we arrived, the room were super neat and clean - and flowers were sprinkled on the bed in the most beautiful way. We then went to the city for some sightseeing, and when we came back to the hotel room the same evening, the cleaners had already been there once more - this time, they removed the flowers on the bed, the curtains were pulled so the room was completely ready for us to go to bed without doing anything by us selves! Wow! What an amazing experience, and what a stunning view!
us1 night romance trip
Very Good 8.0
Good Hotel
Great location, nice room. The only complaint was that the bed was slightly uncomfortable (very thin mattress, so the corners would rise significantly while I was lying down).
us2 night business trip
Exceptional 10.0
luxurious!
The hotel is beautiful, luxurious and clean! We had the best time at the hotel and specifically at the spa. We also each got a massage and the services were wonderful. We want to visit Gothenburg again simple for this hotel!
Kevin, us1 night romance trip
Exceptional 10.0
Great Hotel
The hotel stay was excellent. The staff were really helpful and friendly. The views from the room are amazing and the spa facility is impressive.
Zak, us2 night business trip
Exceptional 10.0
Christmas break
Great spa and really good breakfast. Very friendly staff. Highly recommend this hotel!
Georg, usRomance trip
Exceptional 10.0
Perfect Couples Retreat
Everything at Upper House is of such a high standard. Online chat support at the hotel helped to prebook parking within minutes, and the people at the spa who helped us were Service all over was over the top, spa facilities to die for, and the breakfast was second to none in Gothenburg.
James, ie1 night romance trip
Very Good 8.0
Great Hotel
Excellent hotel in a good location. Access to the spa is included with the room. Additionally there is a separate well stocked gym for Upper House guests. A great place to stay in a good location.
ie1 night business trip
Exceptional 10.0
Great choice for a comfortable stay in Gothenburg
Our deluxe room was spacious, comfortable and well equipped, staff were invariably friendly and helpful and the views great. Although we were originally dubious about staying away from the city centre, the Upper House location in Gothia Towers is actually very convenient for accessing this spread-out city, with a tram hub just a few minutes walk away. As well as a variety of good restaurants in Gothia Towers (including the excellent "Upper House" itself) there are also many excellent restaurants (including Michelin starred ones) within a 10 to 15 minute walk.
Warren, au8 night romance trip
Exceptional 10.0
Luxurious and very relaxing, a haven of calm and tranquility.
gb1 night romance trip
Good 6.0
Not a full 5 star experience, good spa
It is worth splurging for Upper House just for the included spa access, but overall I don’t think its that much better than some of the rooms in Gothia Towers which are around hald the price. The finishing touches were a little bit dissapointing (slow breakfast service, holes in the robes), but overall the stay was OK.
gbBusiness trip

Upper House, Gothenburg

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